Case Manager (Former Employee) – Illinois – April 14, 2018
Typical daily tasks were things like contemporaneous note taking and efficient (i.e. timely and accurate) data entry into case management system. Manage a caseload effectively, whether too high -or- if low. Expect highway travel several days per week. Mileage is reimbursed at state rate.
A medium amount of travel breaks up the workweek nicely.
Must use personal vehicle for work; be prepared for miles & upkeep.
TASC - A third party administrator for insurance (Former Employee) – Madison WI – October 14, 2013
This company acts like their work is life or death work when all you do is data entry which a scanner and a computer can do on it's own. They have no intention of promoting anyone and will fire someone before they reach their 15 year mark.
Customer Service Representative (Former Employee) – Birmingham, AL – October 2, 2013
Received incoming calls from customers regarding various inquires about their flexible spending accounts, i.e. account balances, card activation/deactivation, reimbursements. I learned how the billing process for medical visits are attained. Management was very helpful in finding needed information via our web portals. Coworkers were very upbeat and positive. The hardest part of the job was navigating through the different systems which I have since mastered. The most enjoyable part of my job was the customer satisfaction at the end of the conversations.
CADC Recovery Coach (Former Employee) – Chicago, IL – December 13, 2012
home visits with clients, report writing, court apperance, staff meetings how DCFS work with parents and children in there systems educational fun, good hearted, professionals find clients homes representing clients in court
Residential Counselor (Former Employee) – Albany, NY – December 7, 2012
I wa monitored 8 women transitioning from prison, communicated all activities to management. I learned alot about myself and how to work with a very diverse population. I had the best supervisor ever. She has taught me so much in my personal and career life. She taught me how to be a profession lady. I had the best coworkers all open minded, smart, strong women. The hardest part was watching the women leave, you can sometimes become very attached. The most enjoyable was watching the women grow and stride. It was very rewarding.
Good place for stability but downside in some areas
Recovery Coach (Former Employee) – Chicago, IL – April 6, 2012
Driving to see clients and getting urine samples and updated information pertaining to the DCFS cases. I learned about Child Protective services and the court system. Management had their days where the people's voice didn't matter but otherwise it was okay. Co-workers varied. Hardest part of the job was keeping up with court appearances while maintaining a caseload. Good people to work with.
gas mileage reimbursement, benefits, good work/life balance
Mental Health Recovery Coach (Former Employee) – Chicago, IL – March 21, 2012
Salary is competitive and benefits are satisfactory. The Recovery coach program is very flexible; however with the rising cost of gas it is difficult to keep up with other vehicle maintenance. Agency provides mileage reinbursement; however it is less than the state alloted amount.