Challenging place to work
Customer Service Representative III (Current Employee) – Township of Monroe, NJ – June 5, 2018
I have a great teammate and we work well together. My direct manager is wonderful and does everything she can to help. Upper management is an issue. They make work life more difficult. They do not grasp the different systems we use.
We have 3 companies that have merged into 1 with many different systems and capabilities. While my direct manager and my team like to find better processes and tackle any issues head on, upper management in the building (not corporate) like to sweep issues under the rug.
If we had better management at this facility, we would thrive and work would be much more enjoyable.
Our team gets along very well. We play off of each others strength's and assist with weaknesses.
work with a great team
benefits are not good and upper management is not good