TD Bank Employee Reviews

Great place to work with opportunities for growth. There is a heavy focus on the employee experience in all areas of the business whether you are working inside a retail bank or in back office operations.

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TD Bank insights

Based on 2,010 survey responses

What people like

Ability to meet personal goals
Inclusive work environment
Ability to learn new things

Thank you for having me.

Teller (Former Employee) - Elmwood Park, NJ - December 2, 2023

What is the best part of working at the company?Helping customers and the work environment is awesome. You get to work with and meet the nicest people. What is the most stressful part about working at the company?Customers getting their fees reversed. They always thought it was my fault. What is the work environment and culture like at the company?It’s great. We assisted each other with our work and it was like we were family. What is a typical day like for you at the company?I went into work with a smile and at the end of the day I know I gave it my best.

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Great Culture room for growth

sbs (Former Employee) - Melville, NY - December 1, 2023

Overall a great company who cares about their employee. Great place to start a career. Room for advancement but great competition. Strong leadership great support

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Great company with great potential for growth

Customer Service Representative (Former Employee) - Washington, DC - December 1, 2023

I worked at the DC location, management was fair and the corporate culture was supportive for those who want to grow within the company. I would recommend working there.

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Great benefits but not enough employees

Banking Associate (Current Employee) - Massachusetts - November 26, 2023

The good - Ample vacation time & maternity leave (16 weeks). TD pays 80% of health insurance and the benefits start immediately. 401k matching up to 6%. A lot of opportunity for growth and advancement in your career. The bad - I’ve been with the bank for a few years now and loved it when I started but branches can’t seem to hire good help and good employees are being passed over for promotions. Sales goals are at an all time high and the pressure to sell and follow TD’s “behaviors” is put as priority #1. The bank is throwing new things at its employees each quarter and expecting them to take on more as well as doing the job of 2 or more people (no staffing) but no upping pay or giving recognition. You can hardly take the ample vacation time because there’s no coverage when someone goes out. But managers will take loads of vacation time and let the lower staff feel the pressure. It’s disheartening and I am considering leaving because of this. Upper management needs a wake up call.

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Nice and good experience to grown.

Teller Manager (Current Employee) - Holmes, PA - November 26, 2023

What is the best part of working at the company?A lot of pto, holidays and the schedule. What is the most stressful part about working at the company?Sales. They give you a goal and you have to sale. What is the work environment and culture like at the company?It is good. You feel accepted. What is a typical day like for you at the company?Busy, stressful. Quick. Depends the branch.

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Productive and fun workplace

AML Operations Analyst (Current Employee) - New Jersey - November 25, 2023

I’ve had a great time working here so far, learnt a lot and still learning more. A lot of patience is all you need and you will get into the flow of things in due time.

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Fun

Banker (Former Employee) - New Jersey - November 19, 2023

Fun job, not much room for advancement. Loved the people I worked with and the day to day job. I would have loved to stay if I could have moved up in the ranks.

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Was a Fanomenal experience.

Consultant (Former Employee) - Work from home - November 17, 2023

What is the best part of working at the company?Lots of advantage to drive my career up.What is the most stressful part about working at the company?Most stressful part is if my computer not functioning properly. What is the work environment and culture like at the company?Everyone was ready to jump in and get the work flowing.

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Fair workplace!

Teller II (Former Employee) - Hooksett, NH - November 15, 2023

I worked at td for several years and enjoyed it while I was there. I left due to a rotating door of managers who were hard to please in the work place.

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Great place to work

Debt Specialist I (Current Employee) - Florida - November 14, 2023

Overall great place to work! Paid training, benefits Start almost right away and you get the good benefits too and 401k and pay is good! No complaints yet

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Good for resume

Teller (Former Employee) - New York State - November 14, 2023

Good for resume. Worked here for 3 years. This was a good job until it wasn’t. Pay increase was very limited. You need a lot of patience at this job.

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stagnant

Head Teller (Former Employee) - New York, NY - November 13, 2023

not much room to grow, get comfortable to quickly and also not much of your brain is being used lots of busy work. also customers are not friendly when it comes to their money

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Cooperate America no one is happy everyone is stressed

Fraud Specialist (Current Employee) - Mount Laurel, NJ - November 12, 2023

What is the best part of working at the company?The benefits are good pay is really good for what it isWhat is the most stressful part about working at the company?They want one person to do the job of 10 and have the knowledge of 20What is the work environment and culture like at the company?Relaxed but also high stress, the new people seem to be taught nothing and the older reps are leaving or going to other departmentsWhat is a typical day like for you at the company?clock in take a bunch of calls get yelled at but at least 4 people in the first hour and be told by everyone something is my fault when all i am doing is saying hello

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Professional workplace

Teller I (Former Employee) - Philadelphia, PA - November 9, 2023

I worked there as a teller for a year. The work environment was very professional, and the training was excellent. My supervisor and manager were super kind and understanding. I wouldn’t have resigned if my position had been well-paid

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Management could be better

Banking Associate (Current Employee) - Flemington, NJ - November 9, 2023

Management at my location is not the best, they are all about themselves and not the employees. Benefits are pretty good and the company as a whole isn't bad

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Fun

Representative (Current Employee) - New York, NY - November 8, 2023

Great place to work only thing is the hours it was late and had kids made it hard for me but I’m it’s okay once you get used to it the managers are oka

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poor management

Teller (Former Employee) - Portsmouth, NH - November 7, 2023

Had the job a while ago, sometimes nice interactions with people, managment wasnt the greatest support team but for what it paid for nothing was worth dealing with the management

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Wonderful Experience

Contact Center Representative (Former Employee) - Jacksonville, FL - November 7, 2023

Call Centers are difficult roles regardless of the company you are with, TD is no exception. However, the training provided by TD was hands on from the beginning. The trainers ensured to check in on all employees and provide any assistance whenever necessary. Additionally, while the training itself was rather quick there were continual reviews and check ins to be sure everyone was following along.

Pros

Good pay, Manager Support, Great Training

Cons

Typical Call Center issues, short breaks, etc.

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Remote

Customer Service Representative (Current Employee) - Greenville, SC - November 6, 2023

It's a great place to work with amazing PTO and decent pay. It can get pretty busy being call center but working from home makes it worth it. Also great management

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