TD Bank Employee Reviews

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Great place
Small Business Specialist II (Current Employee) –  Greenville, SCJune 20, 2018
Love my company. They value their employees and make them feel apart of the company. They are always providing help with bettering our advancement within.
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Wouldn't work there again
Teller 3 (Former Employee) –  Bennington, VTJune 20, 2018
Not a good place to work. Hours are not flexible, pay is not competitive. Sales were required or you could lose your job. No care for their customers, only profit margin.
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Highly professional corporation
Debt Specialist (Former Employee) –  Greenville, SCJune 19, 2018
This job was a call center position in which I learned to utilize the five programs in order to assist customers in many of their needs as well as the knowledge to make sure the customer get's to the appropriate department. Knowledge of mortgage, checking/savings accounts, and customer loans is taught and required by TD Bank.

Management is very supportive of their department employees and the workplace culture is very supportive. Continuing education is sometimes required and always supported.

The hardest part of this position was the steady income of calls, yet the most enjoyable part of the job was interacting with the bank's clients.
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Performance strictly & solely driven by sales numbers/goals
VP- Relationship Manager- Small Business (Former Employee) –  Washington, DCJune 19, 2018
Addressing client maintenance needs, submitting completed financing requests to Loan Center, circling back to U/W'ers to move deals forward, handling portfolio requirements, i.e., renewals & updated financials, outbound telephone sales/service calls, visits & callbacks to 9 branches that I supported, customer referrals to TD partners for additional products/services & scheduling face to face meetings with prospects, customers & referral COI's (CPA's, Attorneys, Realtors)
Gained increased credit U/W'ing knowledge & importance of strengthening my centers of influence (COI's)
Central NJ Regional Management Team was an experienced & knowledgeable one but was not as proactive in working with the line personnel, micromanaged too much & needed to roll-up their sleeves to lead more by example.
Culture is unique. You learned to develop a positive rapport with back-office personnel to get the job done together.
Challenges due to the ever-changing regulatory requirements in the financial industry. Needed to be adaptive in jumping from one priority to another. Sometimes was frustrating that resolutions could not be resolved in a more productive manner.
Working with clients to help their businesses grow & assisting them with their other financial needs. Receiving thanks from them was very satisfying.
Pros
Good 401K plan, bonus compensation
Cons
Limited options for employee banking services, same as for customers
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TD Bank is a good place for beginners to banking, to start off at
Branch Supervisor (Former Employee) –  Narberth, PA 19072June 19, 2018
My managers were very organized and knowledgeable at what they do. Training was also very well organized and informative. The bank facilities were clean at all times
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Td
TELLER (Current Employee) –  Ocean, NJJune 18, 2018
Td is unorganized unprepared and people do not work together as a team. Goals are way too high. I understand that it's for customer needs but they push employees to break and leave the company. I love the fact however that we try to create a bond with the customers and treat them as family and that does help. There's a lot that needs to change.
Cons
Short breaks, hard goals, bad management
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Productive and Supportive
Back office Representative (Former Employee) –  Mahwah, NJJune 17, 2018
At TD Bank home office in Mahwah Nj. It is a fast and supportive team effort to keep the department on track and moving. The management there helps you to understand your role and to help you make sure that you are working proficiently and correct.
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Decent place to work
Senior Customer Service Representative (Former Employee) –  Lumberton, NJJune 17, 2018
TD bank has the potential to be a great company to work for. Unfortunately their is a strong bias as to whom gets advancement. more of a who you know than who is most deserving.
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Workday
PC\LAN Technician III (Current Employee) –  Lewiston, MEJune 15, 2018
Work environment was busy but doable. Confusion and miscommunication with management caused many unnecessary issues. For some undisclosed reason the company outsourced all IT to IBM.
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Not a good place to work
Teller (Former Employee) –  Nashua, NHJune 15, 2018
Was fine at first, manager quite due to be so stressed out. Management does not know how to manage at ALL. Great benefits but not worth the stress everyday
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Expects too much
Head Teller (Current Employee) –  NYJune 15, 2018
TD works their store employees to the bone. Usually there is only one teller on staff to run the drive thru and lobby. Upper management says that it isn't a sales culture however our goals have been going up exponentially over the last couple years.
Pros
lots of PTO
Cons
not enough staff
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Nice company to work for
Bank Teller (Former Employee) –  Cherry Hill, NJJune 15, 2018
TD Bank has a good corporate culture. Employees are encouraged to advance their career and move on into different positions with the company. It's a good place to work
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sales sales sales and customers happiness
Teller 2 (Former Employee) –  East Vineland, NJJune 13, 2018
loved the customers and the sales portion. lots of computer training so when you see a training just finishes it before the next one comes. triple check your numbers and names.
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Sales
Branch Supervisor (Former Employee) –  Lawrence, MAJune 13, 2018
Working for this institution was great. Really enjoyed the customer contact and there way of retaining there customers. Fast paced and sales oriented.
Pros
Sales awards, incentives
Cons
Goals often to high for certain area's in loan sells
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my thoght
Assistant Store Manager (Former Employee) –  MarylandJune 11, 2018
There are many branches t choose from and TD always promotes from within. The hours are flexible as they are open 7 days a week. I would at least give it a try
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After 5 months of working there
Teller I (Current Employee) –  Cherry Hill, NJJune 11, 2018
I liked the job at first because I like handling money and talking to people. However after our new manager came, her focus was on our sales goals. Constant daily emails and face to face updates on how you are doing on your goal or why you are not making your goals. Even when you make your goal for the day they want and expect more. There are also never ending online training moduels. It's a good job but it's not for everyone.
Pros
Good pay
Cons
Demanding, poor managment
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TDAF culture
Retail Credit Analyst (Former Employee) –  Farmington Hills, MIJune 11, 2018
Good comoany w/ clear goals however extremely difficult to get a position unless referred. Great Benefits including 4mo. Paid maternity/paternity leave.
Pros
Competitive pay, friendly workplace
Cons
Differing ideaologies on how to handle cliemt accounts
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fun place
Assistant Manager (Former Employee) –  Crystal River, FLJune 11, 2018
great place to work. love to promote within and watch their employees grow and expand with the company. TD is extremely diverse giving everyone opportunities.
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Good compromise
Data Integration Specialist (Current Employee) –  Mount Laurel, NJJune 10, 2018
too many meetings; good remote work options; limited growth opportunities - but typical of most companies related to IT. Does have a lot of employee recognition events and awards.
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Great place to work
Loan Operations Specialist (Current Employee) –  Greenville, SCJune 8, 2018
I love working at TD. TD offers great and flexible work schedules. PTO is awesome, Managers are awesome. They try their best to work with you if something comes up.
Pros
Everything is great
Cons
no cons
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Overall rating

3.9
Based on 4,975 reviews
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3.7Work/Life Balance
3.7Compensation/Benefits
3.6Job Security/Advancement
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Ratings from women

InHerSight Score
3.4

3.2Personal Development

3.7Career Opportunities

3.3Family Support

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