TDS Telecom Employee Review

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good company, awful customers
Customer Repair Advisor (Current Employee) –  Knoxville, TNAugust 7, 2017
You will receive a lot of calls from customers who have data,VOIP, or Cable TV issues. Most of them are willing to let you fix the problem and are grateful, but you will get at least one nasty customer every day that thinks you owe them the world.

Customers will drain you, but the company itself is a good company.
Pros
culture
Cons
bad work/life balance, customers are nasty.
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I miss it
Repair Agent customer service (Former Employee) –  Knoxville, TNApril 17, 2019
I got sick and needed to change from a evening shift to a day shift the person that reached out to me regarding that request is the reason I resigned. The company overall is great to be honest.
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Cooperative work force
Sr. Universal Service Administrator (Former Employee) –  Madison, WIMarch 11, 2019
All were willing to put in the time and effort for the common good. Enjoyed working with so many individuals from varied backgrounds.
Staff from multiple departments and very different skill sets worked together to get projects completed.
Pros
the people
Cons
declining industry
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Overall rating

3.8
Based on 177 reviews
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Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.5Culture

Ratings from women

3.3InHerSight Score

3.3Personal Development

3.3Career Opportunities

3.4Family Support

Women rate the female-friendliness of their workplaces on InHerSight