Questions and Answers about Teacher Retirement System of Texas

Here's what people have asked and answered about working for and interviewing at Teacher Retirement System of Texas.

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5 questions

Regularly attempting to fix an escalated phone call when it's impossible to get a hold of the department in question and then telling the member that they may have to call back after they waited 45 minutes to speak to you on the phone, because no one is answering your call...and yes, they may have to wait another 45 minutes... and then that department doesn't answer calls for the rest of the day. It's mentally akin to being forced to put your hand on a burning hot stove element.

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Not hard at all. I found pat hired lied a sactyly had no skill!

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Open communication. While it's understood that not all information can be disclosed by management when they initially receive it, it often feels like they are keeping employees in the dark on purpose.

Hire more people in processing departments. Having a ton of "messengers" is great for the shooter, but few processors mean little actual processing of documents or answering of other department specific phone calls.

Standardization of benefit counseling policies. While TRS has a main set of company policies, our department apparently has a set of it's own, that is somehow nowhere to be found and it feels as if management just makes rules on the go.

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They read the same questions from the application

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Move on, i'd give them no stars if i could

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