Keep intouch with the staff and there concerns.
Answered - Personal Service Coordinator II. Case Manager (Former Employee) - San Bernardino County, CA
1) follow through on the mission statement rather than only being business oriented. 2) better training for management (e.g. interpersonal skills, cultural awareness, and awareness of power dynamics). 3) hold people accountable such as if HR has received multiple complaints about a coworker or management then something must not be ok (what happened to giving your employers power and a voice?).