Thank you for addressing your concerns and we are sorry to hear you have had a negative experience with the company.
We are currently working on a paperless invoicing practice and are aiming to have this available in the near future. It will still be crucial to have all pertinent information once this is available though for proper invoicing.
Please don't hesitate to reach out to the current managerial team, we are expanding so there will be more hands on assistance. Take care