(really wish not to answer) , this company had a 99% turn over rate , open dress code, just show up.
learned - how this company took advantage of almost everyone that came through the door. dishonest.
management - most was okay, but had to follow a script that they didn't like, they would let the agent know this isn't them, but a higher up.
work place - dirty , lot of cursing , no time to really take care of customer.
hardest- not being able to take care of the customers the correct way, and seeing the distraction on how some agents dressed.
best part - was meeting new people, becoming friends outside of work.
typical day , heavy work load, no time between calls, and hard to get a break in, having meetings off the clock or they would catch you on your break to use your time.
would i ever work for a call center again - probably not , this company has ruined most.
I'm not just going to settle for just any job anymore,
some free give aways, no dress code - trying to get people to work.
sometimes short breaks to no breaks, dirty place to work, will write you up as much as possible.