Working at Teleperformance in Portugal: Employee Reviews
Review this companyJob Title
All
Location
Portugal502 reviews
Search reviews
Sort by
Found 502 reviews matching the searchSee all 31,886 reviews
Teleperformance insights
Areas for improvement
- Sense of belonging
- Trust in colleagues
- Overall satisfaction
Productive place
Customer Service Representative (Current Employee) - Distrito de Lisboa - January 28, 2022
Featured review
Teleperformance selected this as a representative reviewProductive and fun to work place depending of your project. Some are less fun than others and others can pay way more than some. From my experience, management is good to awesome.
Was this review helpful?
Official response from Teleperformance
February 1, 2022Thank you for your great review. All the best! Teleperformance Portugal
Bien pour un premier job
Conseiller de vente (Former Employee) - Lisboa. - April 10, 2022
Une expérience professionnelle puis il faut passer à autre chose.
Was this review helpful?
Tp
Customer assistant (Former Employee) - Lisboa, Distrito de Lisboa - April 7, 2022
It’s one of the best companies I’ve worked but unfortunately the projects are not well managed and the staff gets the consequences for that.
Was this review helpful?
Growth oriented company
First line manager (Current Employee) - Lisboa, Distrito de Lisboa - April 6, 2022
The company is growth oriented and offers plenty of learning and development opportunities. The level of work can be very intense but upper management is highly qualified in coaching and employee development in order to support us through any challenging situations.
Pros
Growth oriented company
Cons
Compensation level could be higher
Was this review helpful?
Official response from Teleperformance
April 12, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Good company to start working
Quality Analyst (Current Employee) - Lisboa - April 6, 2022
Great place to work, you can meet a lot of people from different places, there are a lot of projects and the facilities are great. It has a really good enviroment to work.
Pros
Good enviroment and many options to work.
Cons
Salary could be higher
Was this review helpful?
Official response from Teleperformance
April 12, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Great place to work
Assistant contacto center manager (Current Employee) - Lisboa, Distrito de Lisboa - April 1, 2022
Great place to work O cant tell how Many good friends I have thanks to teleperformance. Also the environment os really cool, calm but at the same time competitive.Have had a por of Career opportunities and I can ser myself working along SIDE with teleperformance for Many years
Pros
Career opportunities
Was this review helpful?
Official response from Teleperformance
April 4, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Excelente empresa para começar ou ter uma nova oportunidade de crescimento
Training coordinator (Current Employee) - Lisboa, Distrito de Lisboa - April 1, 2022
A teleperformance não faz distinção entre indivíduos, todos fazemos parte !
Pros
Oportunidade crescimento
Cons
Progressão salarial
Was this review helpful?
Official response from Teleperformance
April 4, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Local agradável para trabalhar
CSR (Current Employee) - Lisboa, Distrito de Lisboa - March 31, 2022
Local agradavel para trabalhar, com varios recursos disponíveis para colaboradores e pontencial de desenvolvimento de carreira
Was this review helpful?
Official response from Teleperformance
April 4, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Parler anglais obligatoire
Téléconseillère (Former Employee) - Portugal - March 22, 2022
Parler anglais. Est important pour ce poste pas ex- change pour apprendre anglais dommage que l 'entreprise pourrais aider les personnes souhaitant apprendre cel peu etre un plus pour les débutants
Cons
Parler anglais important
Was this review helpful?
Official response from Teleperformance
April 12, 2022Thank you for your evaluation. We believe that by encouraging our employees to develop their knowledge and take on new responsibilities, we create different opportunities for promotion, development, and professional growth. We have English courses available to all the employees.Thank you
Great Team and nice job
Interpreter (Former Employee) - Lisbon, Portugal - March 22, 2022
The team of people I worked with was great, nice and fun. My supervisors were really nice people who always helped and understood. The problem with the company was when they decided to no longer gives us work contracts and have us work as independent contractors. Not a nice choice, unfair and illogical.
Was this review helpful?
Official response from Teleperformance
March 30, 2022We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
Ótima empresa
Agente call center (Current Employee) - Covilhã, Distrito de Castelo Branco - March 11, 2022
Equipa muito colaborativa, ótimo ambiente et gerência fantastica
Pros
Seguro de saude
Was this review helpful?
Official response from Teleperformance
April 4, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Empresa agradável
Apoio ao cliente (Current Employee) - Remoto - March 10, 2022
Empresa agradável, trabalho exigente e competitivo mas tranquilo de executar, salários dentro da média
Pros
Teletrabalho, subsídios
Cons
Vida pessoal comprometida
Was this review helpful?
Official response from Teleperformance
April 4, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Empresa multicultural e inclusiva com bons prospectos
First Line Manager (Current Employee) - Lisboa, Distrito de Lisboa - March 4, 2022
Empresa boa de trabalhar, onde o aspecto work at home fornece um bom equilíbrio entre trabalho e vida pessoal.Edetuva política de inclusão.Salário compatível com o mercado, mas não com o custo de vida local.
Was this review helpful?
Official response from Teleperformance
April 12, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Great place to work
Teleperformance is a great place to work! There are given many opportunities to grow within the company and the work and effort everyone puts in is appreciated and compensated.Great teams with constant support and good environment. Feeling of belonging - proud to work at this company!
Pros
Activities, Engagement in Social Responsibility, great locations and benefits
Was this review helpful?
Official response from Teleperformance
March 7, 2022At TP, each person matters. Everyone is valued. Thank you for your review!
Teleperformance Portugal - A great opportunity for various profiles
Quality Assurance Assistant Manager (Current Employee) - Lisboa, Distrito de Lisboa - February 25, 2022
Teleperformance focuses on the human interaction, from the employee, to the client and their customers, teamwork is encouraged through the structured processes of an experienced company. It offers great opportunities, anyone with motivation can build an impressive CV with little initial skills.
Pros
Accomodating, cares for employees, progression and transfer opportunities, open to wide variety of profiles and skills
Cons
Large company hence somewhat slow moving
Was this review helpful?
Official response from Teleperformance
March 2, 2022Thank you for your positive review! Through our initiatives, we want to help our colleagues be better versions of themselves.
Great workplace
First Line Manager (Current Employee) - Lisbon - February 25, 2022
Since the beginning it was always a challenge for me working in an worldwide environment changing that fast also because of the pandemic.It is fun and I had the opportunity to grow fast in the company. Looking forward to what might come next.
Pros
TP club for leasurement activities
Cons
Company is growing fast and some things take more time to change
Was this review helpful?
Official response from Teleperformance
March 2, 2022We are happy to know that you are having a great experience here at TP. Enjoy your day!
Ótima empresa para trabalhar
First Line Manager (Current Employee) - Lisboa, Distrito de Lisboa - February 25, 2022
A TP é uma excelente empresa para quem quer progredir na carreira e ter estabilidade.
Pros
Health insurance, oportunidades
Cons
O valor monetário fornecido após a promoção, não é tão justo quanto deveria.
Was this review helpful?
Official response from Teleperformance
April 12, 2022Thank you for your detailed review and for letting us know how we are doing. Have a nice day!
Fast Diverse and Inclusive Career Growth opportunities
Project Manager (Current Employee) - Portugal - February 25, 2022
It is great to come to work and know that we are supported to achieve more on daily basis. Sense of accomplishment on our tasks from management to operations.
Pros
career growth good pay career growth healthcare equipment
Cons
nothing to state
Was this review helpful?
Official response from Teleperformance
March 2, 2022Thank you for taking the time to share your review! Have a wonderful day!
Empresa com boa dinâmica
Costumes service representative (Current Employee) - Lisboa - February 18, 2022
Teleperformance Portugal um sítio agradável e empresa estável para trabalhar e desenvolver profissionalmente. Bom relacionamento entre colegas de diversos departamentos
Pros
Actividades fora de horário laboral
Cons
Trabalho em casa com pouca relacionamento com colegas
Was this review helpful?
Official response from Teleperformance
April 12, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Great place to work
Costumer representative (Current Employee) - Lisboa, Distrito de Lisboa - February 18, 2022
Um bom local de trabalho onde se pode crescer. Fase de seleção bastante rápida. Modo geral e até agora boa experiência.
Pros
Trabalho em equipa
Was this review helpful?
Official response from Teleperformance
April 12, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Facilidad para crecer en la empresa
Supervisora (Current Employee) - Distrito de Lisboa - February 18, 2022
La empresa ofrece bastantes oportunidades de crecimiento pero a veces e trabajo puede resultar estresante
Was this review helpful?
Official response from Teleperformance
April 12, 2022We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!
Want to know more about working here?
Ask a question about working or interviewing at Teleperformance. Our community is ready to answer.Ask a QuestionOverall rating
5
10.3K
4
7.8K
3
6.5K
2
2.9K
1
4.4K
Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
Ratings from women
2.5
InHerSight Score2.2Personal Development
3.3Career Opportunities
2.2Family Support
Women rate the female-friendliness of their workplaces on InHerSight
Powered by
Compare Teleperformance with
Questions about Teleperformance
- What is the interview process like at Teleperformance?86 people answered
- If you were in charge, what would you do to make Teleperformance a better place to work?73 people answered
- What would you suggest Teleperformance management do to prevent others from leaving?38 people answered
- What is the best part of working at Teleperformance?125 people answered
- What questions did they ask during your interview at Teleperformance?33 people answered
- How flexible are your working hours at Teleperformance?31 people answered
- What is a typical day like for you at Teleperformance?33 people answered
- What is the most stressful part about working at Teleperformance?20 people answered
- Why did you leave your job at Teleperformance?19 people answered
- Do you get a drug test on your first day of training or before you are hired?17 people answered
Teleperformance Reviews by Job Title
Explore popular careers in Teleperformance
- Companies
- Teleperformance
- Employee Reviews