Your vacation time accrues per pay period; the amount depends on how many years you've been an employee.
It's industry standard.
You get about 5 days and that's it. They will write you up if you leave early instead of allowing people to use the little time they have available
Answered - Help Desk (Former Employee) - Colorado Springs, CO
Excellent vacation and sick leave policy 5 days
Answered - Helpdesk Agent Specialist (Current Employee) - Beltsville, MD
You work in a very small call center so you really don't have a vacation policy. You receive 4 hours of vacation per paycheck and you get paid every 2 weeks.
Answered - Helpdesk Support Analyst (Current Employee) - Colorado Springs, CO