Productive place to work, poor salary
CUSTOMER SERVICE AGENT (Former Employee) – Englewood, CO – April 19, 2018
I worked as a customer support agent, with some upselling expectations.
The management was quite effective, and worked with everyone's individual scheduling needs, and were all open to suggestions and questions.
The most difficult part of the job was the expectation to upsell. Members already had subscriptions, and most are not receptive to purchasing further products.
Low pay and hours were reduced based on business need