customer service rep (Former Employee) – Ontario, OR – January 31, 2013
I would answer calls for 2 hours then take a 10 minute break. Then back on the phones for 2 more hours. then lunch. once i returned back on phone for 2 hours then 10 minute break.. and finally last 2 hours of the day then home.
Software QA Engineer (Current Employee) – San Francisco, CA – April 13, 2018
For the last year or more company had a lot of changes. A lot of management changes and not every manager competent to their title or current job. Lack of communication. A lot of layoffs and no hiring for last 9 month.
Customer Service Representative (Current Employee) – Ontario, OR – January 26, 2018
The environment of the workplace was decent but in some way it was completely dreadful. I feel as though the management was too involved with the personal lives of their team as well as the other employees. I believe a work environment shouldn't involve my personal life. But i did learn a lot from Telmate, how to speak in a more confident professional manner, I also learned how to deal with the dissatisfaction of customers and find a better way that would be more beneficial for them in result to leaving them with a satisfactory solution.