For the techs, there should be a way for career advancement if they have no degree to fall back on, and not just raises. clerical work is always changing, so management should try and have a stable clerical work standard, instead of making changes to the way clerical work is done every couple of months.
relaxed place, depends on the facility.
low pay for techs. i read the national avg for rehab techs is 13.50, but we were paid only 10/hr