Wonderful, knowledgeable, skilled doctors and PAs, but negative business office environment
Coding Specialist (Former Employee) – Knoxville, TN – January 12, 2018
I did learn a lot from the office as I applied coding to documentation, but feel that a hostile environment was not only allowed, but probably was encouraged with certain groups of employees being allowed to shut out or make statements about or to other employees; I was only one of many. Over the 7 1/2 years I was at this location, concerns that I brought to the attention of my manager, whether personal or about issues within the business, were not addressed and when I was told something would be addressed, that would be the last I would hear of the problem. Staff in different areas of the office were kept separate, some of us feeling the negative. effects more than others, yet it appears that when it was suggested to bring these areas closer, they were moved further away. Several people in the office express these feelings to the new CEO when he introduced himself to the office, but it appears to no avail.
Great benefits, encluding uniform allowance, frequent lunches provided by outside sources, e.g. "drug reps."
As mentioned above, negative environment