Terminix Employee Reviews for Technician

They just use people and don’t really care about your well being and if you make a mistake there’s no second chances. Only liked working here because of other employees.

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Nothing

Innovation tech (Former Employee) - Middleburg Heights, OH - November 12, 2021

All they care about is making money, at the expense of there customer and workers. Salesman are told to sell sell sell even if the customer doesn't need it.

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Terminix insights

Based on 1,922 survey responses

What people like

Ability to meet personal goals
Clear sense of purpose
Ability to learn new things

Areas for improvement

Sense of belonging
Trust in colleagues
Overall satisfaction

Lies, deceptive and a very negative work place

Technician (Former Employee) - Terminix of Imperial Valley, CA. - November 6, 2021

It's simple, Do Not apply for employment there. Work place is very toxic, if you want to work in pest control I Highly Recommend applying at other companies.

Pros

Weekends off

Cons

Very poor non qualified management team

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Job ok

Technician (Former Employee) - Dayton, OH - November 3, 2021

Overall I like the people o have spoken with I was just offered the position and am anxious to get to work and see what the place is about and see how things go

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Rat in a wheel

Terminix tech (Current Employee) - Santa Fe Springs, CA - September 16, 2021

NEVER THOUGHT THE REVIEWS COULD BE SO TRUE UNTIL I WORKED HERE (And there’s a lot of them everywhere) - Not worth the headache. Fun and new at first but company is notorious for bad employee turn over rate, poor working conditions & management. As a employee you are treated poorly & pay system is set up on easily manipulated numbers (weather you use veterans trick to lie & cheat or upset customers mad at never changing company problems giving poor experiences). Learning & growth - mangers are constantly regurgitating useless info, inexperienced & completely clueless so they have your rely on trying to learn from other techs who are not interested in helping due to them being a rat in a wheel trying to survive. All good experienced mangers either left, fired (veterans in a blink of an eye) or bailed for better. Finally they will be constantly demanding numbers, your time, & could careless about your work-life balance.

Pros

Helping people

Cons

Constantly convincing/begging customers the company will change or for money, rat stuck in a wheel, Hard work always goes unnoticed

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The work is bull

Technician (Current Employee) - Springfield, NJ - September 3, 2021

Anyone can do their own pest control the service is a lie with poorly trained employees always need to lie to customers drop appointments cause your day is overly booked

Pros

If you work comercial you get to sit in your car instead of doing the service

Cons

You lie to people into think your actually doing something they can’t

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I learned a LOT and gained experience in many pest control fields.

Exclusion Technician (Former Employee) - Mishawaka, IN - August 15, 2021

I enjoyed working for Terminix. They take great care of their employees and treat them with respect and fairness. They are a great company to work for.

Pros

Company vehicle, Gas Card, Local Travel, Promotes Growth

Cons

Hourly Pay.

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It's a job. Nothing special.

Technician (Former Employee) - Houston, TX - August 11, 2021

The pay is decent, and the job isn't hard. the bad part of it is management doesn't last, and neither do their promises or culture. in the time i was here, 3 managers and a couple supervisors came and went. so, every few months, you'd get someone with a big head come in and try to change things. This ultimately just gets in the way of you doing your job, since they want it done another way.Hours can be long or short, changes every day. work is fast paced, but easy. you get your own truck to take home, and you only go to the office when you need stuff to do your job, or when a meeting is held. hardest part is dealing with the nonsense that new management and supervision bring with them

Pros

can take truck home

Cons

management and supervision can't be relied upon

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They take advantage of their employees and customers

Route Technician (Current Employee) - Texas - July 14, 2021

Learn this trade somewhere else! Terminix will milk your hard work for every penny its worth and then throw you out like a piece of trash. I've seen veterans that have been around for decades walk out recently. Not a good company at all. Run the other way as quickly as possible!

Pros

No boss

Cons

Everything!

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bad management

Technician (Former Employee) - SSF - July 1, 2021

run away a hide they push you to do more and more 15-25 stops a day it should be called in and out pest control only benefit is finding another job that treats you as a person not a number

Pros

none

Cons

lots

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Jobs at Terminix

Technician positions

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Productive and fun workplace

Technician (Former Employee) - Auburn, AL - June 30, 2021

Enjoyed working for the company. The customers were very nice and it was very laid back. The reason I left is because I went back to school and didn’t see a future there.

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I do not recommend

Technician (Former Employee) - Danville, IL - June 30, 2021

The job started out great. After awhile, the management was bad. Micromanage everything you do. Pay was bad for the workload you are expected. Not everyone is treated equal. They brag that they are family oriented. They are if your making them lots of money. As usual, management was poor so I found employment elsewhere.

Pros

Gifts at meetings

Cons

Bad management

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Overall

Hourly Technician (Current Employee) - 5664 w 73rd st - June 20, 2021

It can be stressful at times, but if you don't mind the stress and awkward hours, it's actually not a bad place to work. Plus the bonuses and pay aren't bad especially if you can negotiate a livable hourly rate.

Pros

Small group of people

Cons

Strange hours

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Production

Technician (Former Employee) - Las Vegas, NV - June 13, 2021

Positive environment fast past opportunities for growth lots of potential customers are interesting work is challenging lots to learn and adapt to meet expectations

Pros

Fun challenging

Cons

Health care prices

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Frustrating and very overworked

Route Technician (Current Employee) - Allentown, PA - June 10, 2021

You can make decent money here that's the only good thing. They tell you you have control over your route but that's a joke. Expect to be given more services last minute often 30-50 minutes away from your next closest service but the best part is you aren't told about it and you will find out when you are close to finishing your day and you get a call from our call center telling you that the customer expected you 4 hours ago. There's a lot I can get into but not enough space to really get into it.

Pros

Decent money

Cons

Communication, work life balance

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Fast paced. Never a boring moment.

Technician (Current Employee) - Rochester, NY - May 20, 2021

I didn’t know what to expect. First of all it’s exterminating so could I ever enjoy it. Found out- like all things you adapt to what you learn and know. Hours are only bad if I don’t manage my time well. I choose to work more than asked. Management is trying hard to make it very positive. Hard to balance customers needs but it seems everyone is working towards it. There was no manager for a couple years. I’m glad I applied.

Pros

Leadership, no late evenings or overnights, pay, people

Cons

Insurance isn’t very good.

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Local management is great, corporate sucks

Technician (Current Employee) - Louisville, KY - May 18, 2021

This company is its own worst enemy. Its constantly 2 steps forward 3 steps back. The biggest issue is the leadership stopped listening to the customer and now only responds to the shareholders. They concentrate on the most obscure metrics and over complicate what could be a thriving business if they would just get out of their own way.

Pros

Local management

Cons

Luck of the draw routes are the only ones that can meet pay metric goals

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Great place to work but need to give better insentives.

Exclusion Tech (Former Employee) - Hanover, MD - May 3, 2021

You get your jobs daily ranging from 3 to 7 stops a day for typical pest control. They need to do a better jog scheduling gutter jobs and pay more for those special jobs that are dealing with pest control. The culture is great in the over all. I've had the pleasure of working or training in Hanover, Landover and Sterling branches.

Pros

take home home truck, pay every week

Cons

The pay should be a lot better for the work you do.

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You are only a number to them

Technician (Current Employee) - Bainbridge, GA - May 1, 2021

All this company cares about is production. It does not matter if the job is done or done correctly they will make you close the work order just to get that production on the books. They don’t care about the customer and see them as nothing more than numbers on a piece of paper. The local managers are great but get constant pressure from up above them to do more than is possible just to meet unreasonable goals. Techs are pushed to just get it done and sales men lie and sale products that customers don’t need just to get that production. If techs try to speak up about bad sales or jobs that can’t be done correctly nothing happens. I honestly am trying to find another job everyday that will pay me what I make here but it’s difficult

Pros

Great local people, company truck, good pay

Cons

No work life balance, does not care about customer only money

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Great place to make a career

Technician (Current Employee) - Portland, OR - April 28, 2021

Great training program and excellent pay and benefits. A always growing company with plenty of opportunities to grow your career. You can't be lazy and expect the world to be handed to you. Work hard and have a mind for sales and you can grow and make plenty of money.

Pros

Benefits, pay, truck, phone

Cons

You must be a self starter

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Exciting career

Technician (Former Employee) - Midland, TX - April 21, 2021

Very fun place to work customer service is a priority a lot of fun contest to win extra money. Bonuses for performance I really think this is the best job I ever had.