The facility was clean and the environment was friendly. The 8 hour shift went by fast because there was time management. The CNAs were friendly and the kitchen staff was always helpful. Management was not effective at times because of the staff engaged in visitation. Breaks and lunches were also a problem because of the staff shortage. I really enjoyed working my shift, but ran into problems when I accepted extra shifts. Management was good as long as you are working with them. One valuable lesson that I learned is don't expect favors in return or request days off within the first year. Employers like employees they can count on, especially if it is for the shift they hired you to fill. Overtime and call offs should be discussed during orientation. It's a good idea to let the hiring manager know if there are specific days and times that you cannot work. Prepare to make at least a five year commitment to the employer. Communicate changes as they occur. Employers respect honesty and are more willing to make exceptions for employees that verbalize their current dilemmas as they occur.