I enjoyed my time with Tesla however there are a lot of things the company needs to work on regarding its employees. I think they need to focus on taking time to appreciate their employees and making sure everyone gets a fair chance to advance. I felt like I had no room to grow within the company since they focus on hiring externally.
Phenomenal product (for the most part), horrible management. Over 70% of management doesn't have a clue what they are talking about. Compensation is equivalent to slave wage, I am not sure how many of my coworkers were well into their 30s and were able to afford living expenses working here. As a college student, it was great as a resume-builder, but anyone with a brain and proper credentials would never work for a company that expects you to sling their $100,000 product every single quarter, and not even receive a 1% commission on it in return.
Product Specialist (Former Employee) – Tigard, OR – January 25, 2018
I loved working at Tesla. It's a great environment and my coworkers were fantastic. The hardest part for me was that I was a young woman working in a male-dominated field and I frequently had customers ask me for a male associate.
PRODUCT SPECIALIST (Former Employee) – Fremont, CA – January 11, 2018
One of the few companies that requires a huge time and mental ability commitment... and yet, it is fun, fast paced, lively, exciting work. I may have been hard working and scrappy but I was also appreciated and included in every project and team.
not a progressive company, corporate stupidity at its finest
Product Specialist (Former Employee) – Massachusetts – August 30, 2017
lack of vision. ancient training and management policies. habit of hiring aggressive, tone-deaf management. they hire "true believers" and pay them below average wages. the only positions that are supposed to pay well are populated by stressed out miserable people who regularly get fired for not making impossible goals.
If you don't mind working in retail it is a fun place, your coworkers are what make the job fun with the exception of an occasional event, benefits are amazing they actually paid me to have benefits, stock options and good 401k, employee discount is there but not the best, at my location there was difficult management because they were from retail stores not the automotive industry, this made moving up in the company a little more difficult but not impossible, work hard at this company and you will be rewarded.
Amazing benefits, stock options, 401k
Crowded working environment majority in malls, very monotonous, most of management doesn't understand car industry
- Busy days - Sales management lacking in proper managerial skills - Company culture is great - Advancement is a long shot - Compensation is subpar - Aside of a few negative aspects, overall enjoyable experience
Please remember Tesla is direct sales, not a dealership, all their galleries are in malls or store fronts. This is a retail position, lots of standing,educating the public on all Tesla products and services. lots of watching customers with kids, vehicles are on show in gallery so lots of babysitting the cars. lots of talking, you are busy if the mall is busy.lots of follow up and email correspondence, updating your certification monthly on new and enhancements. you will get Tesla shirts and jackets to wear.lots of contests between stores. driving to pick up vehicles and customers. test drives and product demo are part of the job, cleaning and apparel presentation. help with starting up new stores.
fun people to work with, not micro management, excellent benefits, salary a little low
Product Specialist (Current Employee) – Natick, MA – December 21, 2016
I get home from work every day knowing that we make fantastic products and supply unbelievable services. The world is going to be a better place, (and we are doing more than just data compression. Get it?)
Just another corporate company with fresh lipstick
Product Specialist/Sales (Former Employee) – Los Angeles, CA – December 5, 2016
I was hired and worked one month as a Product Specialist. The interview was great, job another.
High pressure to "capture" leads, must meet your daily quota and have to meet your weekly quota for scheduling test drives.
Yes, cool culture but what it comes down to is that it's just a glorified car sales job. Great product, but it's all about the bottom line and a "must sell" attitude. Pressure to meet monthly store goals and you have to prospect new leads when days are slow. Not easy when you trying to sell a $85,000 - $100,000 vehicle.
Product Specialist (Former Employee) – Fort Worth, TX – August 9, 2016
There is no difference in the multiple things that customers ask about nor the tasks that are required while not on the showroom floor. Can become very slow when customer facing, but you are around very interesting products that are American made.
The typical day consists of interacting with curious customers regarding the products of Tesla Motors. Also to further assist customers that express interest in considering purchasing any of the products available.
Continuous change, great clients, and a fun environment to work.
EV Product Specialist and Trainer (Former Employee) – Springfield, NJ – June 1, 2015
• Working with all the clients who purchased an EV Tesla was great experience. They were always on top of all details of their vehicle. • The constant program change kept me on my toes at every second. Changes happen all the time and at Tesla you need to know the change before and right when it happens. • Tesla staff were extremely helpful. I called other locations in other states and they were great. • Coordinated all aspects of the final transaction, including receipt of final payment and ensuring completeness of purchase, financing and registration documents. • Regularly updated the CRM system to ensure accurate and timely delivery information is available to management. • Contributed ideas toward improving the Tesla experience, as well as back end processes and procedures. • Demonstrated a mastery of all Tesla products and services, as well as local incentives for EV owners. • Kept up with industry trends to improve Tesla programming and special features. • Managed hundreds of clientele portfolios by utilizing SalesForce, Appointments Plus, and Warp Drive.