Texas Department of Public Safety
65Average
3.8
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Texas Department of Public Safety Employee Reviews

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United States339 reviews
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3.0
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Learn a lot about TXDPS procedures, hear interesting stories, dispatch was interesting
Loved the job, and it had great potential. Austin Headquarters lack of compassion to medical situations. A lot of cliquish circles. Will throw you under the bus to make themselves look better. Working under guidelines written out of Austin head quarters that doesn't apply to the position. Concentrate on your job, and don't get close to others. Act first and may or may not ask questions later.
Pros
Troopers are friendly, get to meet lots of employees on all different level
Cons
Lack of compassion. Watch your back for knives, cut throat supervisor acts first then fabricates details later
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2.0
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Full-time employee
Texas Department of Public Safety is one of the lowest-paid state agencies in Texas. Management and Up are the ones who get all the raises. Texas Department of Public Safety is very top-heavy. You may have three supervisors, Assistant Manager, Manager, Senior Manager, per department. With an Assistant Director, and Director Overall for a minimum of twenty-two ADULTS employees or less.
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4.0
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Secured, No Lay Off. Great Benefits. No Raised
Very busy, never boring. Lots of diversity. Clean and Safe, with Troopers and Sargents available. No Raises. Maybe once every five years. Overall it is very secure.
Pros
Security and The Testing.
Cons
No Raises or promotions.
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3.0
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Poor
Department promotes training and self advancement and puts certifications as a necessity. Very independent work environment and a great deal of autonomy is given.
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5.0
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Great people
Excellent organization from the top down. Loved every day. Make you feel part of a family. Everyone would take time and answer your questions even in different divisions.
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1.0
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Still have nightmares about this place
Being paid once a month and not being able to leave until you were released. Then you had to checkout your cash. You bust your tail on road tests then they tell you to go type. You are not picked and watched like a hawk! Forbid a price of your phone is showing they have cameras to bust you checking a text message. And don’t be scheduled to check out you’re not leaving until you have counted everyone’s cash
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5.0
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productive and positive environment
great place to work...respectful management They treat you like an adult, they leave you to do your best work with confidence. I felt proud to work alongside the State Troopers.
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1.0
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horible turn over is high at all ofices
they will use you till they find someone else to replace you. You die tomorrow they replace you the day before. TDC they don't care. they will make you work late at night going to peoples houses in the dark.
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1.0
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My experience
They say they aren't prejudice yet they are. They constantly get on to you even when you improve what ever they are complaining about that day. They dont pay great at all. They take out 10% of your income for a retirement you dont even get and its mandatory. They offer pto and dont even give you that if you decide to leave. They arent customer friendly. Worst experience ever.
Pros
Some people were very helpful and feiendly, people respect you because you work for them.
Cons
Some people are horrible, way to demanding for the pay, they rip off your pay, they are extreemly rude to customers., some people are racists.
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5.0
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Txdps
TxDPS is a great place to work, in that the our job, no matter what division of DPS is to protect and serve. The workplace culture in IT is innovating.
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2.0
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Depends who your boss is that’s how you’ll enjoy your job.
If you’re willing to give 200% you’ll be fine if you’re not willing to do as they say then they won’t like you and give you a hard time. If your boss is understanding you’ll be fine!
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5.0
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Best LE agency in Texas
Good pay and great room for advancement. The department works with your situation. If you do your job right the department will support you fully. The best law enforcement agency in Texas.
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2.0
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No work/life balance
Working at the DPS in the DL office defines stress because there’s literally no work/life balance here. Most of the time I, along the rest of the staff, were expected to stay until the last customer leaves-which could be most days until 7-8pm at night. The staff here was under constant scrutiny here from the constant micromanaging, to dealing with the angry customers who would wait hours outside just to get a simple service done like a renwal. The pay was also mediocre for the things we had to deal with in this place. I also did not like getting paid once a month.
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5.0
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Great place to work!
It might be hard some days, but it was an overall good experience. The hours were from 8am to 6pm on a typical day. Co-workers are great to have by your side.
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2.0
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Long Hours and Little Pay
The hours are long and the pay is low. Having to deal with rude customers all day can be exhausting. I thought that the management really did not care much about the employees. The information is easy to learn but the work morale was usually low.
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4.0
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Flexibility
flexibility of hours.
Learning new management system for tracking online courses and various training for the agency.

Office for privacy and to meet with clients for creating online training.
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5.0
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Good time
You spend time working hard so that you dont have to many thing to do at the end of the week. Everyone I work around are very nice and respectful. I hope this helps somebody else that may get this job in the future.
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3.0
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Violative work environment!
Miss direction from management has turned into micro-management. Everyone has had their original job duties turned 180, with no additional help on the horizon.
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5.0
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Great State Agency
DPS was is a great opportunity for others. DPS allowed me to advance my career objectives, train and teach others. I was able to travel the great state and learn about every part of Texas.
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5.0
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Tx dps
TXDPS is willing to get the training needed to make a candidate competitive in the work force. If the candidates, work hard and study their craft, they can not go wrong in seeking the opportunity in the workforce.
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5.0
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Love the work environment
Love working for TXDPS but the pay and compensation is very inadequate. The staff is very friendly and the team work is extraordinary. If they decided to raise the the compensation I would gladly return.
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Overall rating
3.8
Based on 339 reviews
5
119
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102
3
69
2
30
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19
Ratings by category
3.7
Work/Life Balance
3.7
Compensation/Benefits
3.7
Job Security/Advancement
3.3
Management
3.5
Culture
Ratings from women
2.6
InHerSight Score
2.3Personal Development
3.0Career Opportunities
2.5Family Support
Women rate the female-friendliness of their workplaces on InHerSight