Human Resources Assistant (Former Employee) – Austin, TX – April 6, 2018
Conservative, Chain of Command, Para-Military, slow forward thinking, and overwhelmed management. Slow to understand change is important and has an image of forward-thinking and being positive and courteous, but is opposite inside.
Criminal Research Intelligence Specialist (Former Employee) – Austin, TX – February 15, 2018
The watch was a 24 hour oriented mission fusion center that reacted to and produced alerts and situational awareness reports for state wide customers. We were provided a multitude of database systems that aided our efforts to complete profiles for investigative requests by law enforcement personnel. Texas DPS was continually offering certification courses for specialists. In addition, they provided opportunities for watch personnel to work in other areas of the ICT division for other projects. The pace within the Watch could be ferociously quick and time sensitive. With a lack of staffing, it created significant strains on providing qualitative based products. The most rewarding part of the job was working interpersonally with those assigned to my shift.
Work associates were very supportive and team oriented
Quality Control Analyst III (Current Employee) – Austin, TX – February 10, 2018
It's a state government job, so don't expect salary parity with any comparable job in the private (or any other public) sector.
Outside of that for actual law enforcement officers, there's a lack of appreciation for employees.Underpay/overwork is the rule, but due to the difficulty in firing an individual from the state, job security is very high.
Combine low pay, few opportunities for advancement, under appreciation, and job security, and you get a toxic recipe for low performing apathetic employees and frustrated management.
Choose to work here only if your need for job security outweighs your need for decent pay, validation, or career advancement.
Customer Service Rep IV Limited Term Specialist (Current Employee) – Houston, TX – February 3, 2018
Very fast paced and stressful work conditions. Mon-Fri from 7:45- until. Busiest office in the city of Houston, Texas. Get off too late at times, performs other job duties outside of my job description
Customer Service Representative (Former Employee) – Houston, TX – January 26, 2018
Renew residence driver licenses. Collecting payments and balancing my cash drawer daily. Working with the public was rewarding, but management was not. The hardest part was watching others being rude for no reason to the public.
Customer Support Specialist II (Current Employee) – Austin, TX – January 16, 2018
This job has great security as well as benefits. Working with the government teaches a lot on how the state operates within different departments. This job provides a great community of coworkers as well as friends.
Customer Service Representative (Former Employee) – San Antonio, TX – January 2, 2018
Very fast paced working environment. Work with public the entire time you are at work. I learned to work with the public on a one on one basis. I learned to work with different cultures all types of persons. The hardest part of the job was to have to be patient when the customer was not satisfied. The mos enjoyable part of the job was to be able to work with the public.