Excellent benefits, but unless your friends with upper management there's not much room for advancement.
Service Tech 2 (Current Employee) – Austin, TX – September 27, 2015
I've been with this company for six years. The benefits are great, and the amount of money you can make with overtime is fairly decent. A typical day usually starts out making service calls in a company work truck for customers who need their gas service turned on. It also involves responding to emergencies involving leaks, CO, fires, pressure, maintenance, and any other natural gas issues. I've learned how to remain calm in stressful situations, and trouble shoot through difficult tasks that sometimes required a fairly decent amount of problem solving. Initally a great place to work, but unfortunatley I found out that management loves to play favorites and if your not one of them then good luck moving up. Service Techs work alone, but whenever there's a big project then teamwork is key. Getting along with your coworkers is crucial in this business. If you need help it's as easy as making a phone call, and there will always be someone to assist you. The hardest part of the job is dealing with the stress that upper management enforces upon its employees. Demanding that quotas are met by a certain time frame yet. So you have to work fast but in a safe way so you don't make a single mistake. When working with natural gas all it takes is one mistake to cost you your job and someone's life, or property. The most enjoyable part of the job is knowing you've satisfied the customer by providing them with a service they will need to make thier lives easier.
Great benefits, decent starting wages, decent overtime
stress from upper management, hard to advance, no one is never on the same page when it comes to enforcing rules and procedures