Texas health Plano does not live the promise the way they treat the PCTS.
PCT (Patient Care Technician) (Former Employee) – Texas Health Plano – April 30, 2018
At first, I enjoyed working for the company. Great benefits, good environment, it used to be well staffed. Few people quit, they never replaced them. If your floor has 19, 20 patients, you have to deal with all of them. If you call the house supervisor, he/she told you there’s nothing he/she can do. You have to take all these people to the bathroom, some are incontinent. The lights are going non stop at the same time etc... and it’s not something that happened one day or two days because they were short of staff. It’s just becoming normal. An everyday thing. Nurses won’t take more than 5 patients. They say it’s a safety issue, just to pass mediations. But they assign 18 to 20 patients to a patient care technician every single day to shower, change linens, take them to the bathroom, etc... I had to quit that job because they always talk abt living the Promise of THR while they’re treating you like that. While working there, you couldn’t say anything because of retaliation!
Heavy loads of work. Low pay.