Too much work without the necessary resources to complete the job
Case Manager (Former Employee) – Houston, TX – November 5, 2018
I would schedule appointments and go visit at least 25 people a day. The next day I would input all the information needed to update the clients' files. The job was stressful because dealing with a poor computer system and other limited resources.
Direct Support Professional 1 (Former Employee) – San Antonio, TX – November 11, 2018
This work place is so unprofessional where the staff are always on their phones texting to their boy/girlfriends, consistent with driving the state vehicle texting and making excuses saying they're texting the home supervisor or other supervisors, taunting/verbal abuse/mockery of residents is rampant, etc. Awful place to work at if you're a professional with dignity and a good heart.
Diversity and new things to learn regarding intelligence disabilities
Unprofessional home staff, use of texting during work hours, abuse towards residents & retaliation toward staff who doesn't agree with heinous actions
Texas Work Advisor II (Former Employee) – Fort Worth, TX – November 8, 2018
This job changed it is all about numbers not quality. You are monitored to the point if you need you use the restroom you have to log it. You have to work overtime compensation for it is not worth it. It is not calculated as time and a half. You can not get pay raises like a normal job. They have a weird system in place. There are no longer any bonuses. 1/3 of your pay goes to retirement you can not change that. Salary $2600 take home $1400 .. after taxes, insurance and retirement per month.
Direct Support Professional II (Former Employee) – San Antonio, TX – October 31, 2018
I worked for the state supported living center in San Antonio and was very unhappy. There ere many things I did not agree with or feel were ethically wrong. I was a DSP2 that worked very hard to fulfill my duties and ensure adequate care was given to my individuals. The immediate supervisor above me was the opposite doing everything possible to not do any work. I also faced racism and favoritism from different levels of management. I was extremely unhappy there. The pay was good for the field and the benefits were great but it didn't out weigh the bad.
Relocated for a high level position. My manager unilaterally terminated me under false pretenses. When asked for documentation, he could not provide any. If you are not worried about your long term career goals then this is an ok place to work. If you want to be happy and find a career advancing position, apply somewhere else where you will be valued, appreciated, and utilized.
Behavior Health Specialist (Current Employee) – San Antonio, TX – October 23, 2018
Decent place to work, good benefits. Need higher pay for entry level staff. There is stable employment for specific positions. It is very rewarding to have the opportunity to severe the clients and their families.
Good benefits, stable employment for certain position
While overall, the commission has a very good benefit package for employees, very often, managers and directors are promoted based on their subject matter expertise or who they know and lack leadership and management skills to effectively lead teams and projects. This results in a lack of collaboration and ineffective outcomes. Often managers don't make the right decisions or take long to make decisions, resulting in an ineffective use of resources.
Texas Works Advisor III (Former Employee) – Sweetwater, TX – October 17, 2018
Good place to work if you are patient with people and are a hard worker. Great turnover because job can be difficult and pay is low compared to other state jobs. However, this job does not require a degree which likely explains the pay.
A typical day as a CCL Inspector is great if money is not an issues for you, you have the opportunity to create your own schedule, and manage your work at your own pace as long as you meet deadlines however the pay is very low for all the duties you are expected to complete. There is driving that creates a lot of vehicle repairs down the line, and with low pay even if you are single, this is nearly impossible to live with. Travel reimbursement rates are very low and in spite of your starting point the travel only allows you to claim from your office to your destination, even if you leave from your home if your office is closer. The work place is very competitive, everyone is about themselves, and is not a team environment. The staff appears friendly and helpful, but if you ask questions about anything they will talk bad about you behind your back.
No weekends, set hours, time off, good benefits, paid time off and flexibility to take time off when needed
Very low pay, expensive on your vehicle, not a team environment
HHSC is an excellent place to work and has fantastic benefits.
Information Technology Manager (ITM) (Current Employee) – Midland, TX – October 12, 2018
Worked for HHSC for over 25 years. Have been to an enormous amount of training and have been able to advance my career to the highest level available in my area. The benefits for insurance and retirement are excellent.
Medicaid Eligibility Specialist III (Former Employee)
Clerk III / Receptionist (Former Employee) – Tyler, TX – October 11, 2018
Job was good. Health benefits were very good and flexible work schedule. There could be time crunches on reviews that were due monthly. Overall, great co-workers that worked as a team to help each other if necessary to complete assignments if needed.
Medicaid Eligibility Specialist III (Former Employee) – Tyler, TX – October 11, 2018
Fast paced agency that was stressful and required multitasking assignments and requests simultaneously. Multiple supervisors that could request your assistance at a moments notice. High turnover. Job has great benefits and work schedule could be flexible when necessary. Great co-workers
Family Support Specialist (Former Employee) – Houston, TC – October 10, 2018
I think eveyday is a learning experience that we can provide to our fellow employees. Being organized and prepared for next days appointments saves time and confusion. People may have to wait longer than appointment given so making them feel as comfortable as possible and apologetic to the time frame given. Working with different personalities is the interesting part of everyday. Working togwther and seeing the accomplishments at the end of the day is always a great feeling.
It had opportunity for advancement, great health and retirement benefits.
Texas Works Advisor III (Former Employee) – Brownsville, TX – October 10, 2018
I learned so much with this employer. I multi-tasked, interview clients for potential benefits (SNAP, Tanf and Medicaid), gather information and verification from employers and third parties needed to make eligibility determination on cases, interpret policies and procedures, resolve client complaints, submit daily, weekly and monthly reports. Submit cases to OIG for possible fraud and over issuance. Assist the supervisor to oversee the unit which consisted of 13 workers. Case read cases for quality control. Mentor staff and assisted with on the job training. Refer clients to outside resources. Meet deadlines, work under stress, volunteer for projects, etc.
Local Office Coordinator (Former Employee) – Hempstead, TX – October 10, 2018
I enjoyed working there because of all the wonderful people that I got to work with and all the people that I got to meet. I love working with the public because it makes your day very interesting and you meet all walks of life.