Texas Health and Human Services Commission Employee Reviews

Showing all 873 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Culture was abusive and unprofessional
Direct Support Professional 1 (Former Employee) –  San Antonio, TXNovember 11, 2018
This work place is so unprofessional where the staff are always on their phones texting to their boy/girlfriends, consistent with driving the state vehicle texting and making excuses saying they're texting the home supervisor or other supervisors, taunting/verbal abuse/mockery of residents is rampant, etc. Awful place to work at if you're a professional with dignity and a good heart.
Pros
Diversity and new things to learn regarding intelligence disabilities
Cons
Unprofessional home staff, use of texting during work hours, abuse towards residents & retaliation toward staff who doesn't agree with heinous actions
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful and depressing
Texas Work Advisor II (Former Employee) –  Fort Worth, TXNovember 8, 2018
This job changed it is all about numbers not quality. You are monitored to the point if you need you use the restroom you have to log it. You have to work overtime compensation for it is not worth it. It is not calculated as time and a half. You can not get pay raises like a normal job. They have a weird system in place. There are no longer any bonuses. 1/3 of your pay goes to retirement you can not change that. Salary $2600 take home $1400 .. after taxes, insurance and retirement per month.
Pros
Insurance, Pto
Cons
pay is not even with work demands
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fairly quite atmosphere
Texas Work Advisor III (Current Employee) –  Richardson, TXNovember 7, 2018
it is a stable work place, with great benefits. It has its pros and cons as any other job. For the most part it is very flexible when it comes to the employees need for time off.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a good enviroment
Direct Support Professional II (Former Employee) –  San Antonio, TXOctober 31, 2018
I worked for the state supported living center in San Antonio and was very unhappy. There ere many things I did not agree with or feel were ethically wrong. I was a DSP2 that worked very hard to fulfill my duties and ensure adequate care was given to my individuals. The immediate supervisor above me was the opposite doing everything possible to not do any work. I also faced racism and favoritism from different levels of management. I was extremely unhappy there. The pay was good for the field and the benefits were great but it didn't out weigh the bad.
Was this review helpful?Yes 6NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
State
Texas Works Advisor III (Former Employee) –  Dallas, TXOctober 31, 2018
No pay raise in the 5 years employed. No opportunity for advancement. Management is racist. Limited breaks. Mandatory overtime at the last minute. Not family friendly.
Pros
Benefits
Cons
Workload does not match the salary
Was this review helpful?Yes 5NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to start
Texas Works Advisor I (Former Employee) –  San Antonio, TXOctober 30, 2018
This is a good place to start to get experience in working in social services. It allows you to work closely with your clients, however it has moved to become a more call center type environment.
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Pervasive Environment to Work. Terrible management
Attorney Enforcement (Former Employee) –  Austin, TXOctober 29, 2018
Relocated for a high level position. My manager unilaterally terminated me under false pretenses. When asked for documentation, he could not provide any. If you are not worried about your long term career goals then this is an ok place to work. If you want to be happy and find a career advancing position, apply somewhere else where you will be valued, appreciated, and utilized.
Was this review helpful?Yes 8No 3Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wore several work hats!
Program Specialist II (Former Employee) –  Austin, TXOctober 24, 2018
It was a rewarding experience at HHSC. I enjoyed working as an Administrative Assistant III, Accountant III, Contract Specialist, Program Specialist II, Public Health Prevention Specialist.
Pros
Professional work environment
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Can be a fun place to work
Behavior Health Specialist (Current Employee) –  San Antonio, TXOctober 23, 2018
Decent place to work, good benefits. Need higher pay for entry level staff. There is stable employment for specific positions. It is very rewarding to have the opportunity to severe the clients and their families.
Pros
Good benefits, stable employment for certain position
Cons
Struggles between disciplines
Was this review helpful?Yes 3NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Responsible for many impotatnt programs and offer very good benefits but operations are not efficient.
Contract Manager (Former Employee) –  Austin, TXOctober 21, 2018
While overall, the commission has a very good benefit package for employees, very often, managers and directors are promoted based on their subject matter expertise or who they know and lack leadership and management skills to effectively lead teams and projects. This results in a lack of collaboration and ineffective outcomes. Often managers don't make the right decisions or take long to make decisions, resulting in an ineffective use of resources.
Pros
excellent benefits
Cons
management lacks leadership skills
Was this review helpful?Yes 1NoReport

Want to know more about Texas Health and Human Services Commission?

Ask a question
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Always busy but good job
Texas Works Advisor III (Former Employee) –  Sweetwater, TXOctober 17, 2018
Good place to work if you are patient with people and are a hard worker. Great turnover because job can be difficult and pay is low compared to other state jobs. However, this job does not require a degree which likely explains the pay.
Pros
Steady
Cons
Low pay
Was this review helpful?Yes 3No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressfully
Texas Works Advisor I - IV (Former Employee) –  Houston, TXOctober 15, 2018
Busy all the time and extremely busy at the end of the month. Management would not stand behind workers when if a client complained, even when the worker was following the procedures.
Pros
Good benefits
Cons
Stressful
Was this review helpful?Yes 4No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Low Pay with Several Duties
CCL Inspector (Former Employee) –  Dallas, TXOctober 13, 2018
A typical day as a CCL Inspector is great if money is not an issues for you, you have the opportunity to create your own schedule, and manage your work at your own pace as long as you meet deadlines however the pay is very low for all the duties you are expected to complete. There is driving that creates a lot of vehicle repairs down the line, and with low pay even if you are single, this is nearly impossible to live with. Travel reimbursement rates are very low and in spite of your starting point the travel only allows you to claim from your office to your destination, even if you leave from your home if your office is closer. The work place is very competitive, everyone is about themselves, and is not a team environment. The staff appears friendly and helpful, but if you ask questions about anything they will talk bad about you behind your back.
Pros
No weekends, set hours, time off, good benefits, paid time off and flexibility to take time off when needed
Cons
Very low pay, expensive on your vehicle, not a team environment
Was this review helpful?Yes 7NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
HHSC is an excellent place to work and has fantastic benefits.
Information Technology Manager (ITM) (Current Employee) –  Midland, TXOctober 12, 2018
Worked for HHSC for over 25 years. Have been to an enormous amount of training and have been able to advance my career to the highest level available in my area. The benefits for insurance and retirement are excellent.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Medicaid Eligibility Specialist III (Former Employee)
Clerk III / Receptionist (Former Employee) –  Tyler, TXOctober 11, 2018
Job was good. Health benefits were very good and flexible work schedule. There could be time crunches on reviews that were due monthly. Overall, great co-workers that worked as a team to help each other if necessary to complete assignments if needed.
Pros
Good Health benefits and flexible schedule
Cons
Salary did not match cost of living expenses
Was this review helpful?Yes 2No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Human Service Technican (Former employee)
Medicaid Eligibility Specialist III (Former Employee) –  Tyler, TXOctober 11, 2018
Fast paced agency that was stressful and required multitasking assignments and requests simultaneously. Multiple supervisors that could request your assistance at a moments notice. High turnover. Job has great benefits and work schedule could be flexible when necessary. Great co-workers
Pros
Great health benefits and flexible work schedule
Cons
Salary does not match cost of living expenses
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Join our team and make ot even greater one!
Family Support Specialist (Former Employee) –  Houston, TCOctober 10, 2018
I think eveyday is a learning experience that we can provide to our fellow employees. Being organized and prepared for next days appointments saves time and confusion. People may have to wait longer than appointment given so making them feel as comfortable as possible and apologetic to the time frame given. Working with different personalities is the interesting part of everyday. Working togwther and seeing the accomplishments at the end of the day is always a great feeling.
Pros
Staying updated
Cons
Sometimes lack of communication
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It had opportunity for advancement, great health and retirement benefits.
Texas Works Advisor III (Former Employee) –  Brownsville, TXOctober 10, 2018
I learned so much with this employer. I multi-tasked, interview clients for potential benefits (SNAP, Tanf and Medicaid), gather information and verification from employers and third parties needed to make eligibility determination on cases, interpret policies and procedures, resolve client complaints, submit daily, weekly and monthly reports. Submit cases to OIG for possible fraud and over issuance. Assist the supervisor to oversee the unit which consisted of 13 workers. Case read cases for quality control. Mentor staff and assisted with on the job training. Refer clients to outside resources. Meet deadlines, work under stress, volunteer for projects, etc.
Pros
Great benefits, able to grow within the agency
Cons
I can not think of any.
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Local Office Coordinator (Former Employee) –  Hempstead, TXOctober 10, 2018
I enjoyed working there because of all the wonderful people that I got to work with and all the people that I got to meet. I love working with the public because it makes your day very interesting and you meet all walks of life.
Pros
Little to no supervision
Cons
Little to no supervision
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very productive and fun
Scheduler II (Former Employee) –  Brownwood, TXOctober 8, 2018
8-9 hrs.
Patience and understanding.
Non managerial.
Dis versified
Someone not getting approved for help that they needed.
Smiles when approved..
Pros
Vacation days
Cons
Healthcare and other benefits
Was this review helpful?YesNoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Texas Health and Human Services Commission. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 874 reviews
5256
4213
3230
293
182

See reviews about

3.4Work/Life Balance
3.5Compensation/Benefits
3.4Job Security/Advancement
3.1Management
3.2Culture

Ratings from women

2.8InHerSight Score

2.2Personal Development

3.2Career Opportunities

3.0Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight