Job is very rewarding in helping others. Salary is not competitive, job requires patients, willing to listen and speed in completing workload.
Medical Specialist 11 (Former Employee) – Houston, TX – June 26, 2018
Overall,the job contains an endless scale of clients that the agency can not predict because it aids to assist the age, the disable and the low income regulated by the State. The agency culture has to be diverse to assist the public needs. Management deals with keeping up with the agency's constant regulated policy changes and social media that shorten communication time with staff that they manage.
I learned that though the workload would never end and though manpower was short, it was very important for me to show up with a positive attitude in order to be productive and help the people who most needed the services.
The most enjoyable part of the job was helping clients to understand the programs and how they could benefit within the guidelines.
I also enjoyed peace of mind in going home each day.
off holidays, few required weekends, discounts with certain company and free meddial for employee only
overload of clients, minimum time to complete cases, applications excepted 24 hrs