Retired (Former Employee) – Dallas, TX – November 29, 2018
I worked in all phases in the Juvenile Justice System. Direct child care worker with Dallas County Youth Village and the Dallas County Juvenile Detention Center. I worked as a caseworker for The Texas Youth Commission Corsicana State Home for 4 years. That was an eye opening experience got to lean a lot about the mental health field. As a parole officer I was able to work with both juvenile and the adult side of criminal justice. We worked with a multitude of different agencies in the community.
JCO II (Former Employee) – Brownwood, TX – November 15, 2018
My experience was very rewarding with the progress I witnessed compared to when I began. There is a certain approach you need to get through to these kids and I'm thankful to have changed a few lives just by listening, enforcing policy, modeling positive behavior, and caring about these juveniles as a JCO. This job is more of a commitment to rehabilitate these youth, so if you have the time and want to change lives, this is the job for you.
Supervisor (Former Employee) – Gainesville, TX – November 10, 2018
Work life balance is not good tons of overtime. The money is good. Local administration cares about the staff. they work well with everybody. The Executives from Austin are very out of touch with facility life.
- a typical day at work was always long and enjoyable - I learned how to manage and control situations when in a hostile situation. - management wasn't always available to approve work related tools or needed materials for on duty work but when an emergency situation occurred proper supervision was on site ASAP -workplace culture, working throughout the facility wither in dorm, driving through out facility to insure proper security of the general location, or station in a control center. -the hardest part of the job, paper work - the most enjoyable part of the job was walking our of the facility knowing you completed your shift and knowing nobody was injured.
Never have I worked so hard for so little compensation. Others received the perks of my hard work. I would work hard for the little money I was paid which was once a month so get ready for starving in between checks!
Good pay, but the people are rude!THey only care about the Job, not your life. If you have kids think before choosing this job. I had a good time , then I’ve had bad times. The youth aren’t the problem it’s the co workers.
Juvenile Correctional Officer V (Former Employee) – Brownwood, TX – September 26, 2018
Went to work everyday with Juveniles who were allowed to do just about anything they wanted with no consequences. Assaulted on many occasions with little to no punishment. Management didn't care about anything but you being at work so they did not have to lift a finger. The only enjoyable parts of the jobs were co-workers who went through the same stuff and time to get off.
Lunch staff who really cared about staff. Good benefits.
Earned time off, but could never use it. Short staffed forever.
Case Manager (Former Employee) – Gainesville, TX – September 14, 2018
I worked at TJJD for almost 10 years. I maxed out at my current position and stayed at my stagnant pay scale for 8 years. They do not give raises or bonuses. You earn paid time off but barely get to use it. Typical day includes dealing with kids who have major behavior problems. Some supervisors will hold them accountable while others sweep stuff under the rug. Lack of communication. Employees that were on the same level as myself, we all got along. The supervisors are not great people. Very judgmental and a little racist.
The kids are spoiled out of control brats and the state is doing nothing to change that. This job is great if you want to babysit little gangster wannabes. You can’t really make a difference in there lives however because your hands are basically tied by the beauracrats in Austin.
JCO1 (Former Employee) – McAllen, TX – July 5, 2018
If you didn't know or kiss butt to your supervisor, you will not climb the ladder. Other staff too scared to speak up. Everybody pointing fingers at each other and not wanting to accept there own mistakes.
Working here was not safe. The management didnt really care about the workers only the inmates. The pay was good, the overtime was good as well. the hard part about this job was getting the inmates to behave and having other employees to back you up/.
A typical day was watching youth and moving them to their daily activities for the day. Playing counselor between youth and staff at times. You will have to make sure you watch your back when it come to staff they will talk mess about you to youth which make for a long shift. I did enjoy working their helping the youth and knowing you may make a difference in someone life. I personally know I have some of the girls kept in touch with me when they were released. Some supervisors are great but then you have lazy superiors and staff that will throw you under the bus if you stand up to them. There are a lot of clicks with staff which is crazy because that is a kids thing I thought. Be prepared to restrain or cut a ligature off a kids neck in a moment of time.
Working with the youth
Management, no breaks, having to work 12 hrs shift because staff don't want to come to work, having to put your family on hold for this company