Server (Former Employee) – Gainesville, GA – September 22, 2018
Being small, carrying the trays was very difficult. Had to do other workers jobs most of the time and dealt with many slackers who got tipped more. The managers pretty much tell you to either carry the trays or get fired even though they have tray runners. They also allow some people to slack off and allow others to do their work.
I wouldn't have left if i didn't have to. Being a manager is stressful anywhere you go but here it was more than manageable. They have great benefits even for hourly employees. They have a non-profit organization just for employees if any of them are in need of dyer help as well as health insurance for people who work 30 hours or more on average. I would go back in a heart beat but my boyfriend and I worked together and there was no room for his advancement had I not left. As an employee who started from the bottom and advanced to a KM and SM I promise there is always a way to move up with this continuously growing company!
Fast-paced evening job with flexible hours for students and extra income for working adults.
Server, Trainer, and Training Coordinator (Current Employee) – Pasadena, MD – September 22, 2018
Typically a 5-6 hour shift, unless you want more, starting at the end of a normal business day and ending when most people are asleep. This job is symbiotic and relies on teamwork from top to bottom. I was able to hone my customer service and training/leadership skills as well as recognize my strengths and weaknesses and improve on them. My service team and I have been through a variety of management styles and adapted to them well. Working in tight quarters in a high pace environment forces you to get to know your coworkers on a personal level. Meeting new people, whether guests or employees, has been the highlight of my job and also sometimes the worst part of my job. Retention rate of guests and employees fluxuates based on the season.
Flexible schedules, daily income, discounted items, free training meals, paid sick leave, vacation pay and annual bonus (for eligible employees).
Late hours, typical service hourly pay, inconsistent income, inconsistent guest experience, long physical hours on your feet and constant lifting.
Hostess (Current Employee) – Eau Claire, WI – September 20, 2018
Definitely never boring, always busy and high paced. Managers are nice and you build friendships with a lot of people you work with. You get the hours you ask for and can usually get off time you need. Servers make a lot more money than hosts but it is hard work. Training is always done by workers who have been there for a while.
Cook (Former Employee) – Winston-Salem, NC – September 19, 2018
Arrive at work with a positive attitude and ready to stay focused. Then prepare your work environment for the coming hours and stay organized with in the midst of long push periods. Being able to stay standing for a long time in a certain place.
server (Current Employee) – Greenwood, IN – September 18, 2018
walk out with money as you make it. Guests are great most of the time. managers can throw you under the bus sometimes. relaxed dress code. you can pay people to pick up shifts you cant work. good money.
Server (Current Employee) – Grand Junction, CO – September 18, 2018
I Love the people at Texas roadhouse as well as the guests that I have made connections with but the management could care less about their employees. Management just strives for their bonuses and will do anything to get them. They pick favorites and everyone can see it. Its very disappointing.
Hostess (Former Employee) – Hanover, PA – September 18, 2018
Dealing with angry guests was an everyday tasks being a hostess. Being the first person they see and deal with as they enter, held a big responsibility. Making a good first impression is extremely important. Assuring cleanliness in the restaurant was also a big priority. Working for a corporate company meant adapting to change was necessary.
Server (Former Employee) – Mesa, AZ – September 18, 2018
First it is the core value : interigty, is not displayed when your told full time and only scheduled 3 days a week, another problem is your screamed at is the way they communicate verbally, favortism is always every where and the click group. So if your not one you never get to pick up extra shifts, especially if they think you dont work hard enough. If your going through college great place if you a duck and let things roll off your back. Is fast paced but not hard to handle. Crew are great and help often. So if you like verbal abuse this place is for you.
Server (Current Employee) – Owensboro, KY – September 18, 2018
Working at Texas a Roadhouse can be an awesome experience or a horrible nightmare depending on a person's ability to handle multitasking during a rush hour while keeping guests happy and not becoming too overwhelmed.
Working with your good friends, fast cash, fun environment
Horrible guests, kitchen malfunctions and never knowing for sure when youll get to go home
Server (Former Employee) – Madison, AL – September 17, 2018
The management at my particular location were not capable of leading a team efficiently. They had poor communication skills, played favorites, and contradicted themselves several times. They will drive you into pulling your hair out. The kitchen would send a salad/app out with the food instead of before the food, which ultimately upset the customer(s) and reduced my tip. Management was not helpful with complaints.
tips, flexible schedule
overworked, poor management, lack of communication, tip-out