Staff are not regarded well or supported by management well. There is a lack of consistency and communication which leads to different people having different standards for the children and other staff that they are working with.
There are limited breaks, free meals, and the low pay for an incredibly hard and taxing job. There is ample opportunity for over time though, provided you can pick up the shift work. There are three shifts, 7am-3pm,3pm-11pm, and 11pm-7 am. Overnights tend to be the easiest shift because they require tons of paperwork but limited outbursts or disturbances from the children.
The children do not received consequences for their positive or negative behaviors as often as they should. It becomes frustrating g to work with certain people because training in the beginning has been inconsistent and rules become inconsistent. Staff splitting and aggravation are common. The turn over rate is high because the environment is stressful and not as supportive as it could or should be.
This is a job for people who love children, have thick skin, and have the utmost patience. It can be incredibly rewarding but it is hard not to become overwhelmed or burnt out by the constant pressure of the children and management.