The Capital Grille Employee Reviews

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5.0
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very professional. great training program. great management and very clean
lead line cook (Former Employee) –  Tampa, FLNovember 4, 2018
I was very happy with all aspects of the Capital Grille. The restaurant was very clean and organized. management seemed to actually care and it showed in the overall work vide and moral not only in the kitchen but in the front of the house as well.
Pros
good weekly pay. very professional. clean
Cons
they, like most restaurants, were strict on overtime
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5.0
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Nice place to work, better place to eat.
Key Manager/ Wine Specialist/ Dining Room Captain (Former Employee) –  Clayton, MONovember 23, 2018
Supervised high volume dining room, expo line, bar, and host stand.
Assisted in receiving, stocking, and inventory for 600 plus label wine program.
Responsible for driving sales, managing and maintaining gold level service standards.
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3.0
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Poor management & encourages bad behavior
Service Team Leader (Current Employee) –  Dallas, TXJanuary 13, 2019
After working at The Capital Grille for more than 1 year, management has played a big part in favoritism. As well as showing no motivation or importance to strong teamwork or culture. Moral values, respect, and integrity are rarely seen from the staff.
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4.0
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Competitive place to work, but the money is great
Bartender (Former Employee) –  Charlotte, NCOctober 15, 2018
This was a great place to work through my college years. It was very competitive to get through the door, but well worth it for a short term job. Watch out for Restaurant Week. You make about a quarter of what you would during a normal week but will work harder than any other week all year.
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4.0
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Hard work, but you make a lot of money
Server and Culinary Professional (Former Employee) –  Cherry Hill, NJ 08002October 4, 2018
The Capital Grille is one of the top tier steakhouse chains in the country. It is a place where you will work hard and bend over backwards to ensure that your guests enjoy themselves beyond their expectations. It is hard work, but there is opportunity to make a lot of money.
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1.0
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Low standards
Bartender (Current Employee) –  HoustonNovember 9, 2018
Incompetent management, lots of favoritism, low standards on the floor and in the kitchen, poor wine list. They seem out of their league. I've never seen a female employee give a guest a neck massage at Hooters, but I've seen it several times at The Capital Grille.
Pros
Undemanding.
Cons
Anything goes
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4.0
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Fun Busy overall cool
SALES MANAGER (Former Employee) –  Atlanta, GAOctober 25, 2018
well structured, benefits and 401K match, fun, fast-paced, busy, room for growth and advancement, flexibility in schedule, overtime pay, anniversary recognition
Pros
room for growth and advancement, promote from within
Cons
micro management from upper can be overbearing
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5.0
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You are working with the most professional staff in the city.
Server (Former Employee) –  Washington, DCOctober 22, 2018
Work the lunches as they are the most lucrative lunch shifts in the city. You will be able to pick up dinner shifts as well. Average dinner shift as a new server is 300 dollars
Pros
Family meal and breaks at your discretion
Cons
Seniority is king
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5.0
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Definitely the most fascinating company I have worked for.
Server (Former Employee) –  Fort Lauderdale, FLJuly 10, 2018
The Capital Grille was the true stepping stone to my career in the service/restaurant industry. I learned everything from steps of service, cuts of beef, wine and grape varietals, and most importantly, how to engage with our guests.
I was fortunate enough to open this restaurant in 2004. It was during these four weeks of training and tasting where I learned these valuable tools. Capital Grille was my family for the next ten years.
Pros
networking with my fellow employees and guests, constant wine and food training, and great leadership.
Cons
I felt there was limited room for advancement.
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4.0
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very fun and family friendly
Prep and grill cook (Former Employee) –  MississippiJanuary 8, 2019
No stress great atmosphere everyone got along. The foh would help out if the boh was short staffed everyone just wanted to make sure the business succeed.
Pros
Very easy to move up in the company
Cons
discount meals
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2.0
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High energy, high dollar environment
Server/Bartender/Cocktail (Former Employee) –  Dallas, TXDecember 10, 2018
Great money! Work culture was competitive with high expectations. This was fine dining at it's best, and left little to be needed by any guest. Team members were pleasant and friendly.
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2.0
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nice place to visit
Master Butcher (Former Employee) –  Cincinnati, OHNovember 21, 2018
high end food over priced , but delicious food,staff was all against one another, cut throat alwasys pointing fingers not a good place to be , chef was difficult to say the least , but he would suck up to the guests for sure...
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4.0
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Fun place to work if you have the right team
Manager (Former Employee) –  McLean, VAJanuary 18, 2019
Training here was extensive, and the best by far if you are in management. Came from a different field and was given every aspect to learn and grown here. Left only because I changed career fields.
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5.0
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Great place to grow!
SOUS CHEF (Current Employee) –  Raleigh, NCNovember 28, 2018
This restaurant and company provide an amazing environment to grow as a restaurant manager. They give very clear expectations and provide all tools needed to accomplish task and meet goals
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5.0
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Great Salary
Server (Current Employee) –  King of Prussia, PANovember 19, 2018
Salary is very good here. Great flexibility as a server if one has other demands like social life, kids, etc. Hours are very flexible. High end restaurant is good for tips.
Pros
Salary
Cons
Lack of career advancement
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3.0
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Hard work, Average pay,
Line Cook (Former Employee) –  Scottsdale, AZOctober 7, 2018
Work hard, see celebrities, get overtime. Dont expect great pay or career advancement. Never received any interviews or contact from HR for any positions I applied for.
Pros
Employee Meal, Steady work
Cons
You wont go far
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5.0
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Great company to work for, upscale restaurant
Lead Host (Former Employee) –  Costa Mesa, CANovember 7, 2018
Here I learned a lot, working in an upscale restaurant environment. They offered 401k which is unheard of in the restaurant industry! Very professional work space.
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3.0
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Corporate Job for better or worse
Dining Room Manager (Current Employee) –  Clayton, MOSeptember 12, 2018
The training is superior at The Capital Grille. If you enjoy structure and a corporate culture then it is the place for you to work. If you prefer a privately owned restaurant it might not be the best fit.
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4.0
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Professional corporate restaurant group
Server (Current Employee) –  Houston, TXOctober 29, 2018
Very professional and exciting to work there. The clients are very knowledgeable about food and wine which makes it even more exciting to work at the Capital Grille.
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5.0
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Best money I’ve ever made
Hostess Trainer (Former Employee) –  Philadelphia, PAOctober 1, 2018
I made hourly wage, coat check tips and was tipped out from servers. No complaints as far as my income. It was also a high quality environment and they truly strive for the best in service.
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Overall rating

4.0
Based on 205 reviews
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Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.6Job Security/Advancement
3.7Management
3.9Culture