We are sorry that you didn't have the best experience with us. We have a leadership philosophy that requires all leaders to tailor the amount of supportive and directive behaviors they display, based on the developmental needs of their direct reports, to ensure that everyone gets the right leadership they need at the right time.
This 'Situational Leadership' approach is engrained in everything that we do and has yielded great results.
We also know that people who make friends at work tend to enjoy their work more and so encourage social interactions, via the various associate engagement activities we host and resources we provide.
We wish you the best of luck in all of your future endeavors.
We are sorry that you didn't have a great experience with us. As a 'Best Call Center to Work For' award winner, we pride ourselves on our amazing culture, premised on the philosophy of treating every associate like a rock star.
Please note that there are numerous ways of bringing any grievances you have to our attention for immediate action, including speaking with your leader or HR Business Partner and/or sending in an anonymous complaint online via our FAIR (Fast Associate Issue Resolution) tool.
We wish you all the best in your future endeavors.