Always stressful, but a great company
Baker/Barista/Dessert Decorator, Host (Former Employee) – Louisville, KY – July 12, 2018
The Cheesecake Factory is almost always busy, and often pretty stressful. Its a good company with a well-deserved good reputation among the public in terms of the quality of their food and the dining experience. However, this expectation creates a pressure that is felt by all of the employees. I think sometimes guests forget that even though the place looks nice, it is still a chain, and there isn't enough time to treat every customer like a queen. Also, take your schedule as merely a suggestion, because you will probably never leave on time, especially if you close. DO NOT try to work at the bakery if you can't handle VERY high stress. They often have 2 people doing a job that would require 4 if everyone wants to retain their sanity, and you don't always have the tools to do everything you need to do. That said, management was always nice and understanding, coworkers were great and the pay is pretty good. Overall, my experience there was positive, and I look back fondly on almost everyone I worked with, management included, but I thank god every day I don't have to go back in to that insane place.
employee discount, management, work culture
high stress, understaffed, always have to stay late