The Cheesecake Factory
Work wellbeing score is 68 out of 100
3.8 out of 5 stars.
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The Cheesecake Factory Employee Reviews

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3.5Work-Life Balance

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Great place to work

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The Cheesecake Factory selected this as a representative review
Great job great benefits very lovely environment to work in can be stressful at times especially the weekends people were nice food was great if you like overtime this is the place for you there's plenty of hours to go around management needs work not a very good work life balance clean location overall great place to meet new people they're always hiring food runners servers cooks prep cooks to go specialist bar tenders etc... It is a very rewarding place to work you will feel well accomplished and it is a great place to get a workout forget the gym you will be going home feeling sore the first couple of weeks definitely need some good durable long lasting shoes to wear they also have a great extensive training program for all of their employees so be prepared to learn a lot because they have one of the most interesting menu I've ever seen
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We are a family at cheese Cake Factory

My experience working at cheese cake factory has been nothing but great I love my job I get along with all my managers and coworkers I had the best GM in the world at Dadeland


50%off food very understand an yes if you don't have money they will feed you


Yes it's something they need to work on but I personally did have any issues
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The Cheesecake Factory insights

Based on 3,557 survey responses
What people like
  • Supportive environment
  • Ability to learn new things
  • Feeling of personal appreciation

Fun workplace

Great place to work. Management is terrible. The job and money are great but the management makes you not want to work there. There's not one good manager. Every good manager that comes through ends up leaving
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Good money in season, management requires improvement

The management is working on an improving the conditions, but the kitchen needs better staffing and training. The service team needs more team work and better management. Training is rushed and done through online videos for the most part, if you have no serving experience I could see it being very difficult to understand. But if you are just looking to make a bit of money in a tolerable environment that’s not outwardly terrible this could work for you. But it is slow season so I would not recommend applying now.
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Good Money

The money is good, it’s was always busy at my location. The whole being a great place to work is not always a real thing. GMs hire a lot of bad managers.
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Fun workplace

I was with the company for TEN YEARS. I quit because I had finished that chapter of my life. Even though that was over a year ago, I still think about going back for fun, it was a huge part of my life, a wonderfully chaotic experience. Working in a restaurant is not easy, but the people I worked with (1) made the workplace so much better. We laughed the entire shift but worked even harder. We are all friends still to this day, from Cheesecake to Wedding Cakes, we’ve all watch each other grow up together. Nothing like CC employees! THE BEST. (2) The benefits this company offers are GREAT- (3) The serving class is well conducted and not only are you learning but you get free food. TRY EVERYTHING, it’s a large menu and you should what you’re selling. CCF you have breaks and break rooms to chill out. The Cons, having full weekend availability is mandatory ( IN SOME LOCATIONS) and I personally don’t think that you should anyone should be over worked and not having a healthy work/ life balance. If I request off on a Sunday, my schedule shouldn’t be effected because I wanted to go to my cousins baby shower or have a wedding to attend. Everyone deserves to live their lives and shouldn’t have to be punished for it. Overall - it’s a great company to work for with great people and amazing benefits but you might not have so much of a social life.




Time off
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The job is 100% not worth students please do not work here

This job was probably my worst job ever. The pay was 100% not worth it. I would work 8 hour shifts and my paychecks would come out to 350-450 dollars. The job is demanding servers are rude and impatient and you make 0 tip.




pay for your own food, compensation, demanding, draining, poor schedules and hours
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A lot of work but can be fun

Co workers can be fun. I feel like you do so much work though to not be payed a lot. Would leave extremely tired. Thankfully got to become opening shift baker and became a lot more enjoyable
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Fast Paced

I enjoyed being a hostess. Dealing with the customers and long wait times can be stressful. Fast paced work environment Overall, the time did go by fast.
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Good place to work

It's not horrible when you're young and want to make quick cash. Some managers can be tricky to work with but thats everywhere. Good place to start a first job.
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I love the company just don't understand the mng

What is the best part of working at the company?The pay, if it was run like a ccf should run it would be greatWhat is the most stressful part about working at the company?Other employees being late, calling out and mng expects to do tha jobWhat is the work environment and culture like at the company?It really depends on qho is at work that dayWhat is a typical day like for you at the company?It's very stressfull And you never know what's going to happen
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great place to work

Great money. Amazing teamwork. Company genuinely cares about staff. If you want to work for a big company that still feels like a family come work here
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Nice to be apart of a winning team it’s a great place to work eat etc etc I really think it’s the best I like it a lot and iam sure everyone else will also
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What is the best part of working at the company?Nothing. Unsanitary, rude staff members. Bad communication skills. What is the most stressful part about working at the company?No proper training. That's the main part.What is the work environment and culture like at the company?Unsanitary in all aspects. That's all.What is a typical day like for you at the company?Busy and very hectic with employees.
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Poor Management but great money for the skill set and time spent working

The management doesn't care about guest experience as much as they should, which at times is reflected in how much money you make when the kitchen is having a bad day or you happen to get an extra picky table. But the other wait staff is great, the company really does hire good people. And you can't beat the pay for the amount of hours you have to work.
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For some reason a good amount of locations are known for sweeping messy stuff they do under the rug and this is one of them. They don’t protect their workers what so ever. And the pay is garbage
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Retail food chain

What is the best part of working at the company?Good place to be, but after that you’re on your ownWhat is the most stressful part about working at the company?They hired anybody. For a place that’s really busy. I believe they should hired people that love what they do. Rather then to just fill up the space with bodiesWhat is the work environment and culture like at the company?Very strong and beautiful. The company is very passionate What is a typical day like for you at the company?I love what I do, so I don’t believe everyone experiences will be like mine
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Great pay and Fun place to work

The managers and employees are great to work with. Only reason I didn't put a five star is because sometimes the place can seem very unorganized. Some times being understaffed is absolutely stressful and everyone can seem to be lost.
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Literally the worst job I've had.

Cheesecake Factory pays crumbs and the workload is unbearable. The managers act like they are better and are very snobby. Overall a terrible company that uses it's employees and treats them like they're expendable




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Fun place to work great managers and coworkers

I absolutely enjoy working for this company! The managers are top notch and they make sure u have a good work life balance! If u are willing to put in the work it can be a very rewarding experience! I can rave enough about the managers at my location! Clientele has changed since covid but if u are good at ur job you can make tons of money!


Great work life balance great managers flexible schedules


Clientele at times. Parking
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Fun workplace

It’s a lot of work but a lot of fun. I loved the nightlife vibe during my shifts, had a difficult time remembering the alcohol lists. Didn’t enjoy when we ran out of things or trying to track down and manager and have them comp an unhappy guest due to issues that were out of my control most of the time.




Hard work at the end of shift
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Overall rating

Based on 6,028 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

Diversity score

out of 100
Diversity Score
Top 25%
In the Top 25% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at The Cheesecake Factory.
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Learn about popular job titles at The Cheesecake Factory

  • Server
  • Host/Hostess
  • Line Cook
  • Baker
  • Dishwasher
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