Not the great place that it used to be!!!
Support Planner (Current Employee) – Millersville, MD – September 17, 2016
If you are a MSW or on that track, stay away from the Adult Community Services Program. More so, if you've a graduate degree stay away because your expertise and experience will outweigh the team managers. The ACS program is a program that addresses the needs of complex medically needy adults and children, but you will not receive much support from the director and team managers to address your own self preservation and need to feel like a valued employee. More so, you will receive no clinical feedback to deal with clients whose primary diagnosis is mental illness because the team managers don't have the expertise to assist you. While you are allowed to telework, the main focus of the ACS program is Billing, Billing, and more Billing. You don't get credit for travel time and or required meeting times and will need to make up the time by working long, tireless hours that exceed an 8 hour day but can only bill for 7 hours a day. Makes no sense!!! The work place used to have a sense of team but not anymore, and no one in management seems to care. This is an agency that sets a high standard for clients but not for certain programs and especially not for Support Planners.
allowed to work at home
team managers with little education or expertise; no team connections; low morale