The Doctors Company Employee Reviews

3.9
Overall rating
Based on 28 reviews
Ratings breakdown
511
49
35
21
12
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Found 27 reviews matching the search See all 28 reviews
1.0
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low morale misleading expectations
Assistant Claims Specialist (Former Employee) –  Century City, CAMay 14, 2018
the way they treat their employees is just wrong. They over work them.

The company has a very dog eat dog mentally. They provide opportunities to certain employees over others not based on ability but based on who they are or who they know.
Pros
paying job
Cons
negative attitudes
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5.0
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Professional environment
Training Coordinator (Former Employee) –  Napa, CAApril 23, 2018
A typical day involved developing training projects to support new products, system enhancements and workflow changes. There were positive meetings to update individual projects and share knowledge. These meetings offered the chance to learn a quick skill or project management tip. They offered the opportunity for problem solving and celebrating a successful project.
The managers were approachable and supportive.
The hardest part was staying on top of the multiple system changes to keep training content up to date. The enjoyable part was working with a diverse people and see a training project successfully completed and implemented.
Pros
free gym and $3 lunches
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5.0
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Fast paced environment.
Administrative Assistant (Former Employee) –  East Lansing, MIFebruary 28, 2018
A typical day at work was highly enjoyable. Worked on a variety of tasks learning new projects. High demand of accuracy, quality as well as quantity. The management was outstanding. Hardest part of the job was trying to stay caught up with work at times however best part was having the ability to work different assignments as well as the feeling of accomplishment once done.
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3.0
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Enjoyable work, volume of work was comfortable
Credentialing Coordinator (full-time) (Former Employee) –  Austin, TXJanuary 26, 2018
The field of work was interesting and enjoyed learning another aspect of credentialing and claims. The workload was comfortable never excessive. Department work associates were friendly, team players, and hard-workers.
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5.0
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Great Place to work
Desktop Support II Specialist (Current Employee) –  Napa, CANovember 16, 2017
Good people to work with and I enjoyed the staff who were very helpful. I would say that I learned a lot while there, Kace Imaging was one good tool that we used.
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Official response from The Doctors Company
December 13, 2017

Thank you for sharing your experience with The Doctors Company. We value your opinion!

4.0
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Overall great place to work
Senior Underwriter (Current Employee) –  Century City, CANovember 10, 2017
Great working environment. Time flies really fast. Great opportunity to grow. Looking to see what is available in the industry as I always look for a challenge.
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4.0
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Lots of bureacracy
Infrastructure Manager (Former Employee) –  Napa, CAAugust 14, 2017
If you like paperwork and spending hours justifying even the simplest change then this is the place for you. Management is closed off and very few opportunities for advancement. Don't even try to sit at the executive lunch table.
Pros
discount lunches and on-site gym
Cons
insulated management
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Official response from The Doctors Company
December 13, 2017

Thank you for sharing—your feedback helps The Doctors Company improve the employee experience. Best of luck in your future endeavors.

3.0
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Great job if you are looking to retire
Account Associate (Current Employee) –  Century City, CAJuly 11, 2017
If you are looking to stay/retire in the insurance industry this is a great company with great benefits. However, the line between work and life sometimes gets blurred.
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4.0
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Productive Place To Work
Member Advocate (Current Employee) –  East Lansing, MIMay 2, 2017
Office Setting
Great Bonus Structure
Call Center Atmosphere
Hardest Part of Job is working alone without much co-worker interaction.
Co-Workers are friendly
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Official response from The Doctors Company
December 13, 2017

Thank you for sharing your experience! We’re proud to provide a great bonus structure and we’re pleased to know it is such a positive benefit for you.

5.0
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Great upper management and spectacular co-workers
Administrative Assistant II (Former Employee) –  Jacksonville, FLApril 30, 2017
One of the best places I have ever worked for.
Management listened and all work for the same goal.
Learned to work not just with my department but every department. Whoever needed helped just had to call.
The most difficult part of the job was all of the different programs to learn but it kept me on my toes.
The most enjoyable was the satisfaction of helping our doctors with their questions and guiding them through the different processes.
Pros
Great peolpe and benefits
Cons
Time difference with the home office. Hard to get used to.
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Official response from The Doctors Company
December 13, 2017

Thank you for sharing your experience with The Doctors Company. We value your opinion!

3.0
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Employees are dedicated
Operations Consultant (Current Employee) –  Napa, CAApril 4, 2017
Good place to work if you live in the area. The grounds are beautiful so when the weather is nice, you can take a walk around the campus.

There is a very nice gym on-site too!
Pros
3 dollar lunches, Chef on-site
Cons
No real advancement opportunities
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4.0
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Average place to work, good benefits
Senior Medical Malpractice Claims Specialist (Current Employee) –  Southwestern USAMarch 6, 2017
Average to better than average pay. Management Structure is changing and while upper management is solid, middle and lower management were all hired from within and have little to no claims experience.

Good bonus, average work environment, fun coworkers, Depending on your responsibility, commute and work area can be anywhere from a 50 mile to 250 mile radius.
Pros
Healthcare, bonus
Cons
long work days, more work for 1 employee than should be expected
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4.0
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Great benefits but conservative corporate culture
Account Executive (Current Employee) –  Napa, CAJanuary 3, 2017
This is definitely an old boys type of place. They do offer great benefits and excellent time off. You have to be here for a lifetime to get promoted.
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3.0
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Great benefits--poor work-life balance
Decline to state (Current Employee) –  Napa, CAJanuary 2, 2017
The CEO is wonderful and really seems to care about his employees. Unfortunately, some of the people at the AVP to SVP level are poor leaders.
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5.0
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Demanding and detailed environment
Executive Assistant (Former Employee) –  Napa, CAJuly 25, 2016
Great employees and constant assistance with Personal Development and growth within the company. I learned how to be a better worker.
Pros
Discount lunches prepared by a personal chef, nice benefits
Cons
Support for outstanding issues
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2.0
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Nice location, not so nice job
Member Advocate (Former Employee) –  Napa, CAMay 13, 2016
I worked as a Member Advocate. It was extremely stressful. Although teamwork and promotion were advocated by management, they were not put into practice.
Pros
Beautiful building and grounds
Cons
No chance to advance
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4.0
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A great teaching company
Underwriting Assistant (Former Employee) –  East Lansing, MIOctober 15, 2015
Great company to work for with on the job training. Always encouraged team work. Time sensitive work making working together a necessity. Supervisor support always available.
Pros
Team work
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4.0
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This is a job where you learn and grow in your career as well as personally.
Claim Specialist III (Current Employee) –  Austin, TXOctober 3, 2015
This is a fast paced working environment with lots of opportunities to learn new things every day in the medical, legal and insurance environment. We work with healthcare and legal professionals who are interesting and sometimes challenging to work with. There are good opportunities to grow with this company and continue learning.
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5.0
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Great management in a financially tough environment
Director of Business Development, Northeast Region (Former Employee) –  East Lansing, MISeptember 8, 2015
I worked with exceptional management during my fellowship. I enjoyed the experience but a combination of factors led me to consider other options.
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5.0
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Document Scanner
Document Scanner (Former Employee) –  Jacksonville, FLAugust 11, 2014
• Prep work required to the documents before scanning.
• Scanning documents into system
• Renaming Document into (P
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