The Heart Institute of East Texas Employee Reviews for Medical Assistant

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1.0
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Stressful/Unappreciative Environment
Medical Assistant (Former Employee) –  310 Gaslight Blvd, Lufkin TxMarch 13, 2019
This place will forever have a revolving door of employees coming and going until something is done about MANAGEMENT. Management can make or break a team and they have no team. Maybe if they learn how to appreciate their employees besides feeding them pizza and ice cream then maybe they could have a great team. Rudeness, selfishness, unappreciative and the list can keep going. As long as they know they can always hire someone, they don’t care about losing employees, even the good ones. But what they should learn is how to keep them once they get them. Things have to/need to change at The Heart Institute. The patients notice everything, from the long wait time, to the unprofessionalism, to always seeing new faces every 3-6 months.
Pros
Weekends off
Cons
Management
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1.0
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Poor management! No room for advancement
Medical Assistant (Former Employee) –  Lufkin, TXSeptember 28, 2018
The management is terrible. Issues go unaddressed unless you are the manager’s favorite. Same thing for raises, unless your a favorite you won’t get your raise. Hard work goes unappreciated. The only good thing is it’s 8-5 Monday- Friday and the insurance is good if you use CHI. I loved my patients a few coworkers that also were treated badly, but it’s not worth the stress and ungrateful treatment you receive. They don’t care if you have kids or personal things go on that cause you to have to miss a day. The management talks about employees to other employees. Very unprofessional! Very high turnover for a reason!
Pros
Set schedule
Cons
Poor Management! Unequal treatment.
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5.0
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Productive workplace
Registered Medical Assistant (Current Employee) –  Jasper, TXJuly 5, 2017
I enjoy my job working with patients and the days go by smoothly. Everyone gets along and the hours are very considerate. The patients are nice and love the staff.
Pros
Nice staff
Cons
Everything is okay
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1.0
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Fast paced
Medical Assistant (Former Employee) –  Lufkin, TXApril 29, 2017
No job security. Nurses have no respect for medical assistants. If you're not a favorite, do not expect to be treated equally. Definitely do not get paid enough to be treated/talked to the way they do.
Pros
Good learning experience
Cons
No respect for lesser paid employees
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Overall rating

2.3
Based on 23 reviews
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Ratings by category

2.4Work/Life Balance
2.7Compensation/Benefits
2.0Job Security/Advancement
2.3Management
2.6Culture

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