Okay for retail, but not awesome.
Customer Service Lead (Current Employee) – Bonney Lake, WA – July 20, 2019
Overall, not a bad place to work. The people there really care about the work they do, which is nice. Everyone wants to do a good job. Unfortunately though, the lack of staffing and minimal training opportunities make things difficult for everyone. Home Depot focuses heavily on "taking care of the customer" which is a great priority to have, but that usually means associates get the poo end of the stick; i.e. no formal training, heavily under-staffing, missed breaks, lack of communication, etc.
People, scheduling, culture
Structure, training, understaffed, ordering software