There is a mindset on this campus that there are staff that do their job, and staff that everyone knows doesn't care. Higher ups on the campus will acknowledge it and vent their frustrations to employees but instead of doing something about it, the staff that care are expected to do twice or three times as much work. There is very poor communication, and often residential counselors are not given information they need for client appointments, home visits, med changes, and incidents that happened earlier in the day until it is too late. We're expected to know everything the second it happens, even if we're not working, but there was almost no effort to communicate effectively.
I often found myself working doubles without a single break, extremely out of ratio in cabin, working well over an hour after I was scheduled to leave, being pressured into picking up extra shifts because I "didn't have a good enough reason not to", and using my own money to put gas in the campus vehicles because nobody knew where the gas cards were. Because of the lack of support from admin the culture between residential counselors (and residential supervisors) was extremely toxic and everyone is ready to throw anyone/everyone under the bus for the smallest thing. Especially on the weekends you could expect up to 5 or 6 last minute call outs, and so many of the staff were already working doubles or triples that we physically couldn't stay longer even if we wanted to.
Everyone on that campus is burnt out and its not good for the staff, and certainly not good for the clients.