The ICEE Company Employee Reviews

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4.0
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Productive
Principal (Current Employee) –  Ontario, CAJuly 15, 2018
: ​accountable for creating invoices and credit memos, issuing them to
customers by all necessary means, and updating customer files. Principal
Accountabilities: Issue invoices to customers. Issue monthly customer statements
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1.0
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Horrible Experience
Accounts Receivable Specialist (Former Employee) –  Ontario, CAJune 30, 2018
Do not recommend for anyone ever. 90% of management is awful, HR is worse and only there to support bad management team. I wasted a lot of years there hoping things would get better- nope. An ugly sad depressing work environment.
Pros
none sadly
Cons
benefits, management, work environment
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4.0
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Hours were super long and understaffed
Service Technician (Former Employee) –  Amarillo, TXMay 8, 2018
The worse thing about this company is they literally worked me to another job and as soon as I quit they finally hire some help and now they have two guys working there instead of just me. But there is no working your way up for this company u will get a lame raise annually but that’s about it . But benefits are good
Pros
Unsupervised work
Cons
Long hours, under staffed
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3.0
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Good company, Bad management
RSR/DOT Warehouse Driver (Current Employee) –  Ontario, CAApril 19, 2018
The ICEE Company is a good place to work, if your not interested in advancements. The pay is alright for an entry level job and the benefits are good too. If you do not know how to do the job, do not expect to learn. Management says when you get hired that there is room to advance and build yourself and work your way up in the company. In the few years that i have been there i can only say that they are full of it. When you show interest in learning something else to do with the job it falls on deaf ears.
Pros
Free ICEE's, no one breathing down your neck and you set your own pace.
Cons
most of the customers are just as dumb as the upper management.
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4.0
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nice
Forklift/Pallet Jack Operator (Former Employee) –  Lawrenceville, GAApril 16, 2018
Working there was a very fast pace job every one was cool to work with made reports and loaded new and old units
the work area was clean and fast trucks come and go
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3.0
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easy job, no advancent, low pay
RSR Driver (Current Employee) –  Ontario, CAMarch 13, 2018
it's an easy job.. i suppose that's why the pay sucks.. communication is non exsistent.. there are no advancement oppurtunities. mon-fri is nice.....
Pros
mon-fri scedule
Cons
low pay
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2.0
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Long days
Refrigeration Service Technician (Former Employee) –  Ontario, CAMarch 12, 2018
Worked long hours, management forces OT on you. Huge service trucks could be hard to maneuver in small convenience store parking lots. And no raises. Lots of OT though and my coworkers were super chill.
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1.0
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I wouldn’t recommend
Materials Puchasing (Former Employee) –  Ontario, CAMarch 7, 2018
I wouldn’t actively seek to work here! The management is harsh and everybody expects you to be 100% all the time while they constantly talk negatively behind your back.
Pros
None
Cons
Everything
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1.0
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ok for experience but don't stay long
Service Technician (Current Employee) –  Shreveport, LAMarch 1, 2018
they expect you to learn so many different things but don't pay you for putting forth the effort to learn. they enable certain techs to not do their job but then expect the other techs to do it for them. rarely do you hear "good job" but you will definitely hear it when you do wrong. cameras watch your every move in your vehicle. very difficult to get a raise other than 2.5% a year. very micro managed which makes it stressful for everyone. they don't even give us a Christmas party. only decent points are you mostly work at your own pace and the "real" techs are great about helping each other out
Pros
company vehicle
Cons
low pay, no motivation or incentives/appreciation
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3.0
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great place to learn something new
Field Service Technician (Current Employee) –  Ontario, CAFebruary 26, 2018
this company opened my eyes on how much goes into getting our favorite beverage drinks working. Its a great place to work and everyone is there to help when you need it
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1.0
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California Branches are the worst!!!
HVAC / Maintenance/Refrigeration Mechanic (Former Employee) –  Ontario, CAFebruary 6, 2018
Northridge management is a Joke!! Managers don't know what there doing, you are forced to buy your own parts at times,manager points fingers instead of helping when problems arise, numbers is the only concern the manager is from sales so doesn't know anything about being in the field, the technicians are all teenagers out of school and Don't practice safety at all, trust issues are always there don't let you do your Job right because you have to hurry to the next machine that you couldn't fix right last week because you were rushed!!
Pros
Sunday's off, (Maybe)
Cons
If you break something it's kinda expected.
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1.0
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Terriable place to work. Poor management.
Route Driver/Service Tech (Former Employee) –  Amarillo, TXFebruary 6, 2018
Management is absolutely terrible. Do a ton of work that your not paid enough for. Held to such a cut throat standard. And they only ever notice your mistakes. Constantly ready and willing to write you up for no reason.
Pros
None
Cons
Everythong
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1.0
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Don't work here if you want to have a life!
Installer and Service Technician (Former Employee) –  St. Louis, MOFebruary 2, 2018
Worked at the St. Louis location through Aerotek, ICEE is mismanaged from the CEO down. There are no systems in place for parts, the shop is very dirty as well as the office, installers and technicians live out of their vans often working 10 -12 + hr. days with only one day off. Dispatch is out of touch working in California.
Manager is always doing installs out of state. ICEE works on a shoestring budget, not investing in people resulting in high turnover.
ICEE only gives its employees a ONE WEEK vacation a year, holiday's you are on call.
I saw all of this as a temp to hire, that is why I have chosen not to work here. It is a dump!
Pros
I was just a temp, able to look for more meaningful employment.
Cons
Mismanaged, unorganized, dirty place to work!
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4.0
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great job
Service Technician (Current Employee) –  Orlando, FLJanuary 29, 2018
The ICEE company is a great company to work for but I need more room to grow as an employee. this company was no longer able to fill that for me personally.
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4.0
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Working as a cog in a machine.
Lead Tech Zone 3 (Current Employee) –  Ontario, CAJanuary 28, 2018
You have a personal vehicle that you take home. The company will train you to work on their units and various other types. You have an opportunity to travel to different areas if other centers need help. Your coworkers are your best friends for information or parts.
Pros
Travel
Cons
Lulls in winter.
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3.0
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Fast paced dispatch center
Dispatch Supervisor/Trainer (Former Employee) –  Ontario, CAJanuary 23, 2018
Must be able to multitask well to work in the dispatch center for ICEE. National coverage is provided 24-7 at this center. Be prepared for early morning hours.
Pros
If you like ICEE's they are free to employees
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3.0
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Friendly co-workers-poor mangement
Service Technician (Current Employee) –  Westminster, COJanuary 22, 2018
Compared to other companies, the Icee company pays below average wages. Management is dysfunctional. Always running out of parts and the manager does a lousy job of ordering and equipment that is needed to perform your job everyday.
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4.0
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Lots of windshield driving time
Route Sales Representative/Driver (Former Employee) –  Pensacola, FLDecember 26, 2017
Overall I was some what pleased at first with the job if you liked driving it wasn't that bad but after awhile the work load they put you on is enough for 2 or 3 maybe management expected a lot of you some management we spoke too were from out of town and only contacted via email or text had to pick up and learn your job quick very little training then released to go out when told you would get a month of training.
Pros
Good benefits
Cons
Lots of driving
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3.0
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poor management at local level
Refrigeration / Beverage Dispenser Technician (Former Employee) –  San Antonio, TXNovember 29, 2017
poor management as far as managment talking ro field techs always talked down to techs used abusive language.and during meeting would try to bully fellow techs
Pros
none
Cons
none
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4.0
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hard work
Route Sales Driver (Former Employee) –  Bakersfield, CASeptember 14, 2017
low pay very hard work very indecent job managers suck will not ever work there again being able to see a lot of different places only good thing was the slurpee
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Overall rating

2.9
Based on 56 reviews
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