The ICEE Company Employee Reviews

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3.0
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Not the worst but look for better.
RSR Driver (Current Employee) –  OhioDecember 23, 2018
MIcromanaged by California Dispatch and GPS. Camera that monitor every thing up to speed, using blinkers and deceleration speed. No central management in the warehouse. Policies are archaic and don't allow for employees to make judgement calls. Pay very good for the area and so are the benefits. Co workers very helpful and cool to work with.
Pros
Pay/benefits. Loads of OT
Cons
Drive time and over the shoulder management from CA.
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4.0
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Refrigeration technician
HVAC Technician (Current Employee) –  San Antonio, TXDecember 19, 2018
Good place to learn commercial hot and hvac equipment. Plenty of OT. Cool Supervisor. Chilled environment. Good starting company.take home company van paid training per DM tool reimbursement school reimbursement Plenty of time of for the family. But the raises tho......
Pros
All around winter /summer work
Cons
Raises
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3.0
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Good company, Bad management
RSR/DOT Warehouse Driver (Current Employee) –  Ontario, CAApril 19, 2018
The ICEE Company is a good place to work, if your not interested in advancements. The pay is alright for an entry level job and the benefits are good too. If you do not know how to do the job, do not expect to learn. Management says when you get hired that there is room to advance and build yourself and work your way up in the company. In the few years that i have been there i can only say that they are full of it. When you show interest in learning something else to do with the job it falls on deaf ears.
Pros
Free ICEE's, no one breathing down your neck and you set your own pace.
Cons
most of the customers are just as dumb as the upper management.
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1.0
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Bad management and low pay
District Manager Trainee (Former Employee) –  Bossier City, LASeptember 6, 2018
Managers will fire you over anything and the pay is terrible, the average person can’t pay their bills on the salary they offer but expect you to go above and beyond
Pros
None
Cons
The company
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4.0
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Hours were super long and understaffed
Service Technician (Former Employee) –  Amarillo, TXMay 8, 2018
The worse thing about this company is they literally worked me to another job and as soon as I quit they finally hire some help and now they have two guys working there instead of just me. But there is no working your way up for this company u will get a lame raise annually but that’s about it . But benefits are good
Pros
Unsupervised work
Cons
Long hours, under staffed
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1.0
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ok for experience but don't stay long
Service Technician (Current Employee) –  Shreveport, LAMarch 1, 2018
they expect you to learn so many different things but don't pay you for putting forth the effort to learn. they enable certain techs to not do their job but then expect the other techs to do it for them. rarely do you hear "good job" but you will definitely hear it when you do wrong. cameras watch your every move in your vehicle. very difficult to get a raise other than 2.5% a year. very micro managed which makes it stressful for everyone. they don't even give us a Christmas party. only decent points are you mostly work at your own pace and the "real" techs are great about helping each other out
Pros
company vehicle
Cons
low pay, no motivation or incentives/appreciation
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3.0
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Work you to the bone, short handed
Driver (Former Employee) –  Bossier City, LAApril 26, 2018
Always turnovers and short handed. Always doing jobs not related to route driving. Salary pay so they work you very long hours. So short handed you do your job for 10-12 hrs and then have to help hourly employees
Pros
Freedom of being your own boss
Cons
Just about evwrything else
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2.0
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Long days
Refrigeration Service Technician (Former Employee) –  Ontario, CAMarch 12, 2018
Worked long hours, management forces OT on you. Huge service trucks could be hard to maneuver in small convenience store parking lots. And no raises. Lots of OT though and my coworkers were super chill.
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4.0
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Lots of windshield driving time
Route Sales Representative/Driver (Former Employee) –  Pensacola, FLDecember 26, 2017
Overall I was some what pleased at first with the job if you liked driving it wasn't that bad but after awhile the work load they put you on is enough for 2 or 3 maybe management expected a lot of you some management we spoke too were from out of town and only contacted via email or text had to pick up and learn your job quick very little training then released to go out when told you would get a month of training.
Pros
Good benefits
Cons
Lots of driving
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4.0
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Not a bad place to work
Receptionist (Former Employee) –  Novi, MIJanuary 2, 2019
Like most places there is always ups and downs to the company. This was a pretty laid back but faster pace place to work. The Majority of the work was data entry and running reports for the manager. Everyone in the office had a role to play to ensure that everything is/was accomplished.
Pros
Birthday lunches, unlimited ICEE's and opportunity to try new flavors and holiday bonus'.
Cons
No holiday party sponsored by the company but we did a local potluck for holidays.
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3.0
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Long Hours Leaving you 10 hour cuts on a single call out
HVAC Commercial Dispatcher (Former Employee) –  Ontario, CANovember 21, 2018
work here if you have no other options only -- the ten hour shift are rather brutal, I have no time in 10 hrs to finish anything and it felt like the whole operation needs standardization because it has outgrown itself and need to be streamlined professionally and work balanced
Pros
3 days off every week!
Cons
Don't get sick! 10 Hour
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1.0
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Poor
Accounts payable clerk (Current Employee) –  Ontario, CADecember 20, 2018
Underpays employees and over work them poor management and do not value their employees. There is not way of growing with in the company. I do not recommended anyone to work there
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3.0
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Fun workplace for starting out on your first route job.
Route Sales/Warehouse (Former Employee) –  Indianapolis, INAugust 8, 2018
Very unprofessional at times but there were also many good times. Good workforce got along with everyone. Management lacking but over all good place. Would return if they needed me.
Pros
easy
Cons
none
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1.0
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Don't work here if you want to have a life!
Installer and Service Technician (Former Employee) –  St. Louis, MOFebruary 2, 2018
Worked at the St. Louis location through Aerotek, ICEE is mismanaged from the CEO down. There are no systems in place for parts, the shop is very dirty as well as the office, installers and technicians live out of their vans often working 10 -12 + hr. days with only one day off. Dispatch is out of touch working in California.
Manager is always doing installs out of state. ICEE works on a shoestring budget, not investing in people resulting in high turnover.
ICEE only gives its employees a ONE WEEK vacation a year, holiday's you are on call.
I saw all of this as a temp to hire, that is why I have chosen not to work here. It is a dump!
Pros
I was just a temp, able to look for more meaningful employment.
Cons
Mismanaged, unorganized, dirty place to work!
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1.0
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California Branches are the worst!!!
HVAC / Maintenance/Refrigeration Mechanic (Former Employee) –  Ontario, CAFebruary 6, 2018
Northridge management is a Joke!! Managers don't know what there doing, you are forced to buy your own parts at times,manager points fingers instead of helping when problems arise, numbers is the only concern the manager is from sales so doesn't know anything about being in the field, the technicians are all teenagers out of school and Don't practice safety at all, trust issues are always there don't let you do your Job right because you have to hurry to the next machine that you couldn't fix right last week because you were rushed!!
Pros
Sunday's off, (Maybe)
Cons
If you break something it's kinda expected.
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4.0
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Productive
Principal (Current Employee) –  Ontario, CAJuly 15, 2018
: ​accountable for creating invoices and credit memos, issuing them to
customers by all necessary means, and updating customer files. Principal
Accountabilities: Issue invoices to customers. Issue monthly customer statements
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1.0
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No appreciation , Little pay although not bad to start. Keep taking
service tech (Current Employee) –  texasJune 10, 2013
Pay to start ok after that get use to .35 cent raises for the best employees. Advancement Not likely trying to get the benefits you qualify for is like pulling teeth and you better keep up on it or you will lose certain incentives and no matter where your at you will be dealing with Ca. Not even a Christmas party.
Pros
working on your own much of the time, Lots of equipment to learn
Cons
very poor compensation . little aprreciatio. Your, expected to go any where or work any time they want you too
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4.0
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Stable company great people to work with.
Route Sales Representative (Former Employee) –  Ontario, CAJanuary 31, 2017
Excellent experienced supervisors middle and upper management. A great fun place to work and have a career, great compensation they treat there employee well. Regular performance and safety incentives.
Pros
Stable, great pay, benefitsroom for advancement.
Cons
Long hours possible work on weekends.
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1.0
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Terrible place to work
Service Technician (Current Employee) –  FloridaMarch 19, 2016
ICEE is not a good place to work. Promised a raise and never received one also they are slow to give you your evaluation raise which is only a 2.5% raise. Management on all levels do not care about their employees period. The company vehicle that is provided has a camera in it and they call you out for yawning, sneezing, or blowing your nose. Overall this company is a joke.
Pros
none
Cons
everything
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3.0
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no room for advancement compensation below what is required of you
Logistics Project Coordinator (Current Employee) –  Ontario, CAMarch 15, 2017
minimal pay for what is required of you and no room for advancement unless you are related to someone. very high expectations with no incentive or compensation.
Pros
job security 4 day work schedule
Cons
no room for growth minimal pay
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Overall rating

2.9
Based on 62 reviews
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2.6Work/Life Balance
2.8Compensation/Benefits
2.6Job Security/Advancement
2.4Management
2.6Culture

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2.2Personal Development

2.5Career Opportunities

2.2Family Support

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