Driver (Former Employee) – Bossier City, LA – April 26, 2018
Always turnovers and short handed. Always doing jobs not related to route driving. Salary pay so they work you very long hours. So short handed you do your job for 10-12 hrs and then have to help hourly employees
Service Technician (Former Employee) – Amarillo, TX – May 8, 2018
The worse thing about this company is they literally worked me to another job and as soon as I quit they finally hire some help and now they have two guys working there instead of just me. But there is no working your way up for this company u will get a lame raise annually but that’s about it . But benefits are good
RSR/DOT Warehouse Driver (Current Employee) – Ontario, CA – April 19, 2018
The ICEE Company is a good place to work, if your not interested in advancements. The pay is alright for an entry level job and the benefits are good too. If you do not know how to do the job, do not expect to learn. Management says when you get hired that there is room to advance and build yourself and work your way up in the company. In the few years that i have been there i can only say that they are full of it. When you show interest in learning something else to do with the job it falls on deaf ears.
Free ICEE's, no one breathing down your neck and you set your own pace.
most of the customers are just as dumb as the upper management.
Refrigeration Service Technician (Former Employee) – Ontario, CA – March 12, 2018
Worked long hours, management forces OT on you. Huge service trucks could be hard to maneuver in small convenience store parking lots. And no raises. Lots of OT though and my coworkers were super chill.
Service Technician (Current Employee) – Shreveport, LA – March 1, 2018
they expect you to learn so many different things but don't pay you for putting forth the effort to learn. they enable certain techs to not do their job but then expect the other techs to do it for them. rarely do you hear "good job" but you will definitely hear it when you do wrong. cameras watch your every move in your vehicle. very difficult to get a raise other than 2.5% a year. very micro managed which makes it stressful for everyone. they don't even give us a Christmas party. only decent points are you mostly work at your own pace and the "real" techs are great about helping each other out
HVAC / Maintenance/Refrigeration Mechanic (Former Employee) – Ontario, CA – February 6, 2018
Northridge management is a Joke!! Managers don't know what there doing, you are forced to buy your own parts at times,manager points fingers instead of helping when problems arise, numbers is the only concern the manager is from sales so doesn't know anything about being in the field, the technicians are all teenagers out of school and Don't practice safety at all, trust issues are always there don't let you do your Job right because you have to hurry to the next machine that you couldn't fix right last week because you were rushed!!
Management is absolutely terrible. Do a ton of work that your not paid enough for. Held to such a cut throat standard. And they only ever notice your mistakes. Constantly ready and willing to write you up for no reason.
Installer and Service Technician (Former Employee) – St. Louis, MO – February 2, 2018
Worked at the St. Louis location through Aerotek, ICEE is mismanaged from the CEO down. There are no systems in place for parts, the shop is very dirty as well as the office, installers and technicians live out of their vans often working 10 -12 + hr. days with only one day off. Dispatch is out of touch working in California. Manager is always doing installs out of state. ICEE works on a shoestring budget, not investing in people resulting in high turnover. ICEE only gives its employees a ONE WEEK vacation a year, holiday's you are on call. I saw all of this as a temp to hire, that is why I have chosen not to work here. It is a dump!
I was just a temp, able to look for more meaningful employment.
Lead Tech Zone 3 (Current Employee) – Ontario, CA – January 28, 2018
You have a personal vehicle that you take home. The company will train you to work on their units and various other types. You have an opportunity to travel to different areas if other centers need help. Your coworkers are your best friends for information or parts.
Service Technician (Current Employee) – Westminster, CO – January 22, 2018
Compared to other companies, the Icee company pays below average wages. Management is dysfunctional. Always running out of parts and the manager does a lousy job of ordering and equipment that is needed to perform your job everyday.
Overall I was some what pleased at first with the job if you liked driving it wasn't that bad but after awhile the work load they put you on is enough for 2 or 3 maybe management expected a lot of you some management we spoke too were from out of town and only contacted via email or text had to pick up and learn your job quick very little training then released to go out when told you would get a month of training.
Technician (Former Employee) – South Carolina – August 11, 2017
All you will do is travel. Average travel is 400 miles a day. No training really except to go out with some technicians and ask them what you need to learn. Most technicians are trying to hurry and get done so they blow through the training and don't go into detail
Take home vehicle
No family time, constantly driving on average of 400 miles a day