The Madison Square Garden Company Employee Reviews

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2.0
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Good Benefits, poor culture
Director (Former Employee) –  New York, NYFebruary 11, 2019
While the benefits are great, the company is still trying to work on the culture that is in place. Unfortunately, it's a place where everyone has worked for years and years and they still use "old school" management practices. Not somewhere you'd want to work if you're interesting in learning good management techniques and advancing your career. If you're interested in the status quo and making some decent benefits, then this is your place.
Pros
Good pay & benefits
Cons
Culture
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4.0
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Dream Job
Merchandise & Event Supervisor (Former Employee) –  New York, NYAugust 31, 2018
You go through stress, but it's a fun job. Long hours, not much time off (until summertime) Management is great, always under pressure. Fast pace work environment
Pros
Get to watch the concerts; games
Cons
Don't have an end of shift time; fans can be disrespectful
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4.0
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Great people
Manager, Partner Promoters (Current Employee) –  New York, NYJanuary 2, 2019
Overall, MSG has a good culture. As a 24/7 Sports and Entertainment company, it is fast paced and always changing. The biggest issue is the constant change within the company. It is hard to be consistent throughout the years with so many changes within different departments.
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1.0
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Bait and Switch tactics, 0 cohesion between Departments,
Custodial (Former Employee) –  New York, NYNovember 4, 2018
NOTE: Interviewer promised 17.00/hr ended up with 14.00/hr,
Orientation drills teamwork ,and the employees practiced every man for himself keep this in mind!!!!!!!!!!


a typical day for a newcomer trainee starts with you clocking in twice one for attendance and one for starting work. You wait in the office until they can pair you up with someone willing to train you. Be prepared to be rejected as employees outright tell the managers and you no i'm not training that person(So much for teamwork) .Because no one wants to help the new guy and when you do finally get paired up with someone they don't want to communicate aspects of the job to you and when you ask questions answers are very brief and vague.


Employees from different departments occasionally enter in your work area and they will tell you what the reality of the cutthroat work culture is here.Everyone is scared and petrified for a job that is at-will employment.Employees are very secretive and conniving. My first day an employee tried to extort $5.00 out of me to use a locker that is 1 day use only. (very scummy people).

The problems only continue from there be prepared to make frequent trips to there HR department .You will work days and there timesheet system will have you as being in violation for working an unscheduled day even though your schedule says to work that day.And the management of your department will outright dismiss the problems your having with there clock in/clock out systems. Because they do not want acknowledge the issues going on. If its not there problem then
  more... it doesn't exist. There so much confusion going on you will end up with a migraine/frustrated repeatedly trying to rectify your issues.
Lastly they over-hire here,Departments do not communicate so you will find yourself in the middle waiting for a manager to assign you a task for the day as everything is mostly spoken for. Not worth the hassle
  less
Pros
none
Cons
scummy employees and management, toxic environment
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4.0
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Productive and fun workplace
Security Guard (Current Employee) –  New York, NYApril 14, 2018
Madison Square Garden Company is a productive and fun workplace. I've been with this company since 2008, and every year I've received a raise every year. The salary is excellent for a part time job, and is competitive with other jobs.
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3.0
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Fun and productive place to work
Guest Relations Coordinator (Former Employee) –  New York, NYOctober 9, 2018
This job enhances your life when it comes to entertainment and how to treat people. It gives you the know how when it comes to great customer service.
Pros
Free lunches, coffee and tickets for games and shows are at discounted prices
Cons
No room for advancement
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2.0
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Overnight very laid back but can be intense
Laborer (Former Employee) –  New York, NYMay 27, 2018
Overall job was good, pay was good, hours was a problem. It was an event base job. No raises it was overnight 11-7 summer no heat or water, very disappointed at how the company of so much history and how they treated employees and the amount of days we would receive.
Pros
Pay
Cons
Days, discount, summertime, water, Ac
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5.0
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Program Coordinator
Program Coordinator, Dance Education (Former Employee) –  New York, NYNovember 6, 2018
Great organization. Great teamwork in the office with great social benefits being an entertainment company. Theres always work to be done. Never boring.
Pros
Sports games and concerts
Cons
Very busy
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3.0
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Easy job to keep
Food Cashier and Prep (Current Employee) –  New York, NYJuly 24, 2018
MSG is a job that you have to intentionally get fired for. For the most part, one can keep the job for as long as they like. Staff is always short because people are always quitting. Managers are hypocrites and enforce rules when they want, but doesn't apply for themselves. Co-workers and other employees are friendly, but lot's of gossip.
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3.0
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Poor Management - No Perks
Administrative Assistant (Former Employee) –  New York, NYJuly 25, 2018
Unfortunately, this is a cut throat organization. They only look out for the high-level executives....and even they have to watch their backs.

Their promise of openness, respect and trust isn't true. That's just to make you THINK it's what they promote. Work here to gather some experience on your resume, but do not expect to stay.
Pros
Summer Fridays
Cons
Poor upper level management
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5.0
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No comment
Cashier (Current Employee) –  Manhattan, NYMay 16, 2018
It's a fun job . The guest are great I like meeting new people. You just can't make it a career there's no benefits . Not enough hours or days to get a stable check .
Pros
They do provide u with lunch at the cafeteria. Meeting new people and celebrities
Cons
No sick pay no vacation pay
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3.0
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Management relied on the name
Sales Representative (Former Employee) –  New York, NYMarch 2, 2018
The only things really keeping people there were the teammates you worked alongside and the ability to be at the Garden during Knicks and Rangers games.

Communication between management and those they managed was abysmal. Even communication within management was terrible. They wasted money on trivial things and tried to incentivize employees with giftcards and other knick-knacks.

It was a bro-culture and often left the females in the office feeling left out.
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3.0
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Runner
Food Runner (Former Employee) –  New York, NYJuly 19, 2018
The hourly rate is 9ish, which not really good and it as a runner you will be working during events only must of what you make is by tip which must likely will earn 20 like dallars as the top tier but I would say is a good side job but to be your only job. Hmm not a good idea
Pros
In the long run there is good benefits
Cons
Not sustantial pay for living
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3.0
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Very fast paced
FOOD SERVER/CASHIER (Former Employee) –  Manhattan, NYJune 14, 2018
The days were really short, on average 5-6 hours. We didn't really have much work in the Summer time due to the knicks and rangers season being over. There wasn't really a hard part of the job, most customers were really happy to see there favorite team play. Management was awesome, they were easy to get along with and helped me learn a lot of extra management work.
Pros
Summer time off to spend time with family.
Cons
Less pay from unemployment.
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5.0
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Excellent Company
2nd Assistant Treasurer (Current Employee) –  Inglewood, CAJuly 8, 2018
Excellent Company to work for. I have worked there for 5 years and never liked a job more. The work place was clean and the staff is friendly and efficient. The customers are generally very nice and easy to work with. My duties include selling tickets, dealing with will call, balancing all monies collected and interacting with management.
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3.0
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fun place to work.
Foods Services Worker and Front End Cashier (Former Employee) –  New York, NYJanuary 22, 2019
Madison square garden is a great place to work at , as far as having to work the different basket ball and hockey games . you also get to meet great people.
Pros
woking NBA and NHL Games and concerts
Cons
some of the managers don't care about the employees well being, they're just concerned about the guest being taken cared of.
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4.0
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Stagehand Review
Stage Hand (Current Employee) –  New York, NYMay 25, 2018
I currently work in theaters related to this company. Long hours but a lot of pay. Job placement is usually reflected on what you know and who you know. Specializations such as rigger, electrician, welder, carpenter, etc. help you find a job in this business, but nothing is guaranteed. one month, you can make 5k and the next 2-3 months, you can make only 1k so be prepared to know how to manage money. If you're in a theater, be expected to work from 8am-midnight and beyond.
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5.0
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productive and fun workplace
Lead Tour Guide (Current Employee) –  New York, NYNovember 26, 2018
working at msg was more then just a job it was very diverse and multi cultural and everyday i met someone new. the managers are great the work with you it is very friendly environment everyone gets along and gets the job done. the worlds most famous arena.
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4.0
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great
Food Prep (Former Employee) –  New York, NYDecember 5, 2018
it was fun and a great learning experience doing food prep work was a good learning how to operate in the kitchen was a great experience plus team work.
Pros
free lunch
Cons
short break
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5.0
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the most amazing job i ever came across
Cashier/Food Preparation (Former Employee) –  New York, NYSeptember 27, 2018
to always be on time, team work makes the dream work. love how every day there was a different place for you to go and learn about. very fast pace envoriment to be on top of your p's and q's.
Pros
you get to see the games while working or hear the concerts.
Cons
leaving so late
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Overall rating

4.1
Based on 428 reviews
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3.9Work/Life Balance
3.6Compensation/Benefits
3.5Job Security/Advancement
3.6Management
3.9Culture

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2.5InHerSight Score

2.1Personal Development

2.6Career Opportunities

2.9Family Support

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