Housekeeper (Former Employee) – New York, NY – April 10, 2017
From 3;30 pm-11:00pm Work experiences teach employees about the value -and challenges-of working with others. Very friendly and nice Very ,very culture There is nothing really hard about my job To getting the job downe
In Room Dining Supervisor (Current Employee) – New York, NY – January 28, 2017
Although a small hotel, It's a lot of work but the staff makes up it. competitive at times when it comes to positions. High profile hotel. a lot of A list celebrities & diplomats at any given time, Good Management. Hard to grow but still some growth.
bartender (Current Employee) – New York, NY – January 13, 2016
I would come into work and be prepared to jump into anything that was happening. Sometimes the day would start slow other times it could be very fast. This is a top hotel in one of the most wealthiest areas of Manhattan and the clientele expects exceptional service. I learned to multitask, be patient, and also keep a smile on my face. My co-workers are friendly and easy going. The hardest part of this job was the pressure of having guests treat you like you were beneath them because of the service you were in. Knowing that I was still learning and climbing the latter of success I had the privilege to see these successful people and realize what I won't be like when I get there. It's important to stay humble and keep learning. The most enjoyable part of this job was making money and living close enough to walk home.
Stewart (Former Employee) – Kitchen – June 17, 2015
A day at work would entails washing wares (cups, plates, spoons, etc), washing cooking utensils (pots, frying pans), repacking them to their respective places after washing. The hardest part of the job was collecting the hot used cooking utensils from the cooking area and taking them to wash area.The management team and co-workers was quite okay to work along with.
Server (Former Employee) – New York, NY – December 9, 2014
The Mark has a high-end clientele, domestic and international and therefore I was able to engage with customers from all over the world. I learned a lot about wine and cocktail development from the sommeliers. My co-workers and I worked well as a team in order to guarantee guest satisfaction. The clientele is of high demand and therefore requires patience and effective communication skills.
Reservations Sales Agent (Former Employee) – New York, NY – December 3, 2013
I received a few hundred calls a day for reserving accommodations at a high end boutique hotel on the Upper East Side of Manhattan. I learned to upsale clients to higher categories, such as suites. My co-workers were great over the years. The hardest part of the job was keeping the hotel full during slow periods. The most enjoyable part of the job were the incentive bonuses.
Room Service Server (Former Employee) – New York, NY – June 28, 2013
• Provide excellent room service to guest, customers and visitors. • Ensure the cleanliness, tidiness, and pleasing atmosphere in the rooms. • Check and make provision of toiletries in the bathroom. • Inspect and ensure the working conditions of electrical equipment’s such as mini fridge, air conditioner, hair dryer, etc. of the rooms. • Inform the manager about faulty equipment’s, and get it repaired coordinating with the maintenance department. • Respond promptly to customers' request, and satisfy their demands.