The MENTOR Network Employee Reviews

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3.0
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Love working here
Program Director (Current Employee) –  Abrams, WIMarch 13, 2019
This is the most rewarding work a person could hope to do. It is truly a privilege to work for, and advocate for, the individuals receiving our services.
Pros
Promotes from within.
Cons
Poor pay, poor work/life balance due to staffing shortage.
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3.0
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Low wages for a high-stakes job
Direct Support Professional (Former Employee) –  Duluth, MNMarch 13, 2019
It's a little concerning to me that employees are literally taking care of other human beings and making such little money. Very high turnover rate for this reason.
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4.0
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It was a good work place i enjoyed it very much
Direct Support Professional (DSP) (Former Employee) –  New Martinsville, WVMarch 7, 2019
I honestly loved working at REM. I had an easy house to work at. It was very laid back. I didnt get along with my boss that well but I really liked both of my supervisors.
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1.0
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There's no point, enter at your on risk.
DSP (Direct Support Professional) (Former Employee) –  Indianapolis, INMarch 5, 2019
Your job wasn't always caring for clients, sometimes it was about doing your bosses job.. Management like lady S was not liked by staff or clients. A horrible lonely person.

They don't report everything to State. If only State would pop up more, they would see and shut down some of their group homes. Family when your love one tell you something that happened, please believed them. Management will lie to save their butts.
Pros
When you got off work.
Cons
Management, Management! Indiana Mentor of Indiana...
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2.0
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Lacked professionalism and growth
Life Skills Trainer (Former Employee) –  Carbondale, ILMarch 5, 2019
Initial I applied because a friend recommend it to me due to my previous work history. The job itself is awarding, I love working with people of all kinds. The staff however are under trained, sometimes lacked sensitivity and everyone get promoted by who they know not by skills or work experience. There's a high turnover rate and really majority of the staff were and are hired because like I said: they know somebody.
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2.0
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Weekend hours consisted of two 16 hour shifts back to back and was perfect for having the week off.
LST (Former Employee) –  Clearwater, FLMarch 4, 2019
By far the laziest group of people I have ever worked with. Upper management lacks commitment in regards to ensuring the safety and well-being of their employees. Understaffed, overworked and underpaid, cliques as if it were middle school, along with a consistent flow for passing the buck are reasons for the poor review.
Pros
Long shifts and overtime provided
Cons
Pay is less than adequate for the job you are given.
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2.0
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Not at liberty to discuss a typical day due to HIPPA and confidentiality issues.
Pediatric Nurse (Former Employee) –  Reno, NVMarch 2, 2019
Not at liberty to discuss a typical day due to HIPPA and confidentiality issues. The most enjoyable part of the job entailed the newness of the facility.
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1.0
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Do not put your love one in this facility at this location or work here.
anonymous (Former Employee) –  Pensacola, FLFebruary 28, 2019
DO NOT put your love one in this group home at this facility. I feel bad for the patients that are already there. Negative work environment. Nurses and dsp tend to backlash on one another especially on day shift. Some nurses are nice, but others can be mean. There are many discrepancies and unorganized at this facility. Your hiring paper work is missing some pages after you turn in all of it. Very short training time. Start work without proper class orientation. No growth within the company. Low pay. No nights and weekend differential. Full time staffs tend to be overwork when short staffed, but most often it is short staff. High turnover rate. The only way to make this facility better is to hire new management who actually do their job. Management can be manipulative. Do your research at this location before you send your love one here or work here. Look up about the recent lawsuit at this location. The only pro again is the patients that are already there.
Pros
discount online shopping, patients
Cons
management, no break or short break, negative work environment, no growth
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1.0
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Just Don't
Program Supervisor (Current Employee) –  Parts UnknownFebruary 27, 2019
Do you like low pay? Working 16hrs a day? Being on call everyday? Being unrecognized for hard work you put in? Doing a job where you get no training? Impossible work deadlines? Poor management? Being a supervisor in name only? Well then this is the job for you! The company is a joke, job is a joke, and you'd be better off holding a sign on a street corner begging for money than working here. You will have DSPs under your supervision who either never show up to work or do nothing while on the clock. You will not be able to to fire them as REM just wants low paid warm bodies staffing the houses. If one of them happens to leave, well then you will be working their shifts until they hire a new DSP, which in my experience takes months upon months. Management will not support you or have your back in anyway, no matter what.
Pros
You will die someday.
Cons
It will be the job that kills you
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4.0
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Good
PROGRAM MANAGER AND OCCUPATIONAL THERAPIST (Current Employee) –  Traverse City, MIFebruary 25, 2019
Good place to qork if you like fast paced and can prioritize your day. You need to be able to be flexible. Staff are like family and enjoyable to work with.
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1.0
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No ethics
DSP (Direct Support Professional) (Former Employee) –  OregonFebruary 24, 2019
Mentor claims to pride themselves on their ethics, however financially abusing clients, negligence and deflecting any and all responsibilities instead of taking charge and doing what's morally right is the sad reality of this organization. False representation of this company makes it sound as if the company cares for clients and employees. Numerous times management has settled for ethics including but not limited to referring to clients who needed help beyond mentors qualifications as " a good paycheck for mentor" .intentionally backing employees into a corner with no options if the employee dare speak up on behalf of the people we served.An unbelievably disgusting amount of drama and office politics between management and staff , rumors, distasteful behaviors and language around clients all taking away from the so called goal of working ourselves out of a job by helping people we serve grow and advance in life. No support, unkempt promise to lure you to stay . I want anyone who wishes to work there to keep a close eye .save messages from management and be careful what you say.the positive persona is a honeymoon period.
Pros
Spending time with clients and teaching them
Cons
High turnover with staff. Dishonesty toward clients.underpaid, risk of staff amd clients getting severly injured
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1.0
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Only important thing was with management body in houses and there bonus.
What ever they wanted u to do (Former Employee) –  KyFebruary 22, 2019
Does not matter start are stop date, because most are saying same things about this company, much work as I did still did not matter, and most clients did nothing in houses only sleep, so how was this teaching them any thing.
Pros
Clients, most ok
Cons
Pay, no one took responsibity for any thing in managerment, but held other.
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4.0
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Great for students in college
LST (Current Employee) –  Carbondale, ILFebruary 21, 2019
this is a great place for students who are in college full time and part time. even if your part time, you can pick up hours. you work with your co workers closely. it can be stressful at times but it can rewarding at the end.
Pros
work with school schdeules
Cons
not enough pay for what you do
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1.0
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Lacking in experience and ethics
Therapist (Current Employee) –  Auburn, ALFebruary 21, 2019
This company has a culture of money money money.
They promote unethical clinical standards by pushing numbers instead of quality and competent services. Foster parents are not held to company policies and saftey reporting is a joke. Permanency for children is not a value nor is improved mental health for children this company serves. They advocate during recruitment they are utilizing trauma focused practices and relationship based healing. However, the turnover rate is as bad or worse than any other social service employer.
Pros
Great training
Cons
Lack of implementation of training and culture of devaluing employees
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1.0
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Horrible Place to work
Coordinator/Supervisor (Former Employee) –  Davenport, IAFebruary 19, 2019
I would not recommend this place to anyone to work. They do not appreciate the work you do, you are very under paid. Being a supervisor there is by far the worst, they expect you to answer your phone all hours of the night, expect you to work an extreme amount of hours, on-call duties are horrible, if you have kids don't expect to ever see them. They expect you to cover up fraud and neglect to their clients. All they care about is money. They do not care about their clients or staff. This place is absolutely horrible. DO NOT WORK THERE.
Pros
None!
Cons
everything.
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5.0
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Very Fun Workplace
Certified Nursing Aide (Former Employee) –  Clearwater, FLFebruary 17, 2019
Very fun place to work and learn new things of your participants and co workers. They have very informative paid trainings and new opportunities to further your career with the company
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1.0
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Rem arrowhead/the mentor network
Program Supervisor (Former Employee) –  Duluth, MNFebruary 16, 2019
Never ever get a raise, high turnover, abuse of power, they are about is making money and covering up maltreatment and neglect.

Dsp's do what ever they want but don't ever get fired, the company is a joke and there is no respect.

They take on very hard clients for the highest pay but don't properly train staff once they get hard clients.

People have been working there for 4 years and never got a raise.
Pros
Free food
Cons
Run
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1.0
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If you really need a job they hire anyone and everyone
Behavioral Health Technician (Current Employee) –  Phoenix, AZFebruary 14, 2019
Working as a BHT with an immediate supervisor who hasn't been properly trained and who basically appears unable to read is, to say the least, challenging.
You do not have management support and are pretty much thrown into the position and left on your own to figure it out.
Most upsetting is watching some clients fall through the cracks and fail out of the program. The clients, to management, are just money makers
To change something is done best from within, however, it is difficult to stay on a sinking ship.
Pros
The clients and some good team mates
Cons
Lack of managements sincere concern for employees, lack of concern for the client.
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1.0
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Save your talent and motivation for an appreciative employer!
Nunya (Former Employee) –  PennsylvaniaFebruary 12, 2019
Pay is low and turn-over is high. Management is either absent or inept. Favoritism is on shameless display. Office culture is petty and noninclusive. Cover-ups run amuk from the top down. Be prepared to have your ethics challenged. No promotions or financial rewards offered for hard work at any level. No accolades or verbal appreciation extended for hard work at any level. You will be expendable.
Pros
Somewhat good with flexibility in scheduling, Paid mileage for travel, No credit check, DSP is good first job for someone young or new to the field, Ability to wear a lot of "hats" for your resume, Meeting and bonding with co-workers who care about the clients and each other
Cons
Everything else
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1.0
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Enjoyed the kids
Lead dsp (Former Employee) –  Las Vegas, NVFebruary 9, 2019
Management was horrible lead staff was doing the manager job. Never had a set scheduled, being called or texted at 2 am or 3 am to go into work at 8 am, faithful employee for 3 years and when someone accused me of something with no proof they turn their backs on you like you are the plague
Pros
The kids and adults
Cons
Over worked
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Overall rating

2.8
Based on 878 reviews
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2.8Work/Life Balance
2.5Compensation/Benefits
2.5Job Security/Advancement
2.5Management
2.8Culture

Ratings from women

2.9InHerSight Score

2.5Personal Development

3.5Career Opportunities

2.8Family Support

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