The MENTOR Network Employee Reviews

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very warming company to work for
Direct Support Professional (Former Employee) –  FloridaApril 22, 2018
The mentor was a very caring company to work for. Clients were treated with excellent care and staff and management were amazing and very helpful. I really loved taking care of my clients and making sure they had the proper care they needed. It was a very relaxing work place and very fun when we had activities planned.
Pros
great clients and staff
Cons
sometimes clients were a little grumpy
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company is good if you are a student
Direct Support Professional (DSP) (Current Employee) –  Riverside, CAApril 19, 2018
very rewarding job and I enjoy my clients very much but you don't make enough to make this a career. my manger is amazing and I wish this job offered raises but sadly it doesn't.
this can be a very stressful job since you have to deal with behaviors and stay calm.
Pros
rewarding
Cons
pay sucks, no raises
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management
AZ Mentor (Former Employee) –  Phoenix, AZApril 19, 2018
mentor network in phoenix,AZ is all about bumping your way to the top by any means even if it means to lie against another just to get leadership/management position.
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I enjoyed working the disabled adults in my home
Foster Parent/Respite Provider (Current Employee) –  Dedham, MAApril 18, 2018
Assist with personal care, cooking, bathing, work with medical providers, assist with case management of individual clients, administer medications when prescribed, accompany to and from medical appointment, some feeding if necessary, assist on and off transportation, assist with dressing. maintain daily logs, communicate with case managers on a weekly basis, provide first aid/cpr when needed, maintain individual paperwork.
Pros
meet new clients, work with case workers
Cons
long days or nights depending on client and their schedule
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Salary was rediculous
Caregiver (Former Employee) –  Phoenix, AZApril 17, 2018
I had18 years experience but I just moved to the state. I was paid only $8.50/hr with no benefits. It is rediculous to survive in this economy with this salary. Staff caregivers come and go. The Assigned household head was unfriendly...cut-throat competition for the work schedule! Very traumatic experience for me!
Pros
I was hired outright as they had several open position.
Cons
No opportunity for growth. Disorganized system.
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try somewhere else
Direct Support Professional (Former Employee) –  Oxnard, CA 93036April 16, 2018
you'll fall in love with the clients. Management on the other hand is horrible, you have one person telling you do something well the other person is telling you not to do it. There is no communication between management. Also you have to use your own car, they tell you they we'll help clean if there are accidents or stains but they don't.
Pros
clients are awsome
Cons
poor managment, use your own car, never money for activities
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Very laid back
DSP (Direct Support Professional) (Former Employee) –  Duluth, MNApril 16, 2018
Loved all of clients. Very rewarding work environment, although the pay is $12/hr. The company provides excellent resources to allow clients to feel inclusive in the community.
Pros
Free food
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Don’t do it .
DSP (Direct Support Professional) (Current Employee) –  Pensacola, FLApril 14, 2018
They are unprofessional, they over work you , nobody shows up to work on time , they expect you to do your job and the nurses , and the nurses are BULLIES ! And many people quit because of the nurses .
Pros
It’s a job
Cons
Everything else
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Poor management great clients
Living Skills Instructor (Former Employee) –  Sebago, MEApril 13, 2018
The clients are the best however management is very poor. Contantly short staffed. Limited planning and absolutly no structure. Clients appear more to be warehoused versus truly being cared for. There is definitely a divide amongst the staff. Mostly the ones who truly cared and the ones who were there for a pay check. In an unbearable twist to this the employes who did what they had to do for the compny versus servicing the clients -those are the employees who were rewarded/preferred by management .
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not a good company
Direct Support Professional (Current Employee) –  Portland, ORApril 13, 2018
No pay increases not enough to live on. no communication with management, not a company i would recommend to friends or family. they only give raises when minimum wage goes up.
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No chance for raises or advancement in the company
Housekeeping (Former Employee) –  Benton, ARApril 11, 2018
Was the only housekeeper to clean the whole ranch, lowest paid position barely make enough worth the drive out there. Management treated employees horrible no matter how hard they work.
Pros
Free lunches
Cons
No breaks besides lunch, no advancement on company, insurance costs too much to even have.
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It was alright
Client Service Representative (Former Employee) –  Jacksonville, FLApril 11, 2018
I enjoyed working with the individuals. The managers never put staff together to hear both sides of stories. Once there was an employee that they could depend on, that person was used. Once you showed them that you were dependable that didn’t stand for anything. I think there should be some sort of reprimand when you make fun of staff with disabilities.
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Flexible work schedule
PROGRAM NURSE (Former Employee) –  IndianaApril 10, 2018
Huge liability. Did not feel comfortable working for this company. Management does not support you at all. The staff do whatever they want and management does not do anything about it.
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dont work here
DSP (Direct Support Professional) (Former Employee) –  Albany, GAApril 9, 2018
worse job ever. Management doesn't know how to separate business from friendships and don't know how to manage. Plenty of favoritism and no hours are giving because of budget cuts.
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Overworked, underpaid and underappreciated.
Program Supervisor (Former Employee) –  MissouriApril 8, 2018
This is a terrible company to work for. Schedules are always changing, multiple phone calls when you're not at work, expensive unaffordable benefits and rude upper management. No balance between work and home life.
Pros
None
Cons
Benefits are expensive, schedules subject to change, numerous calls when you're not at work, underappreciated and underpaid.
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volume of paperwork thwarted interactions with clients
Case Manager (Former Employee) –  Lexington, KYApril 8, 2018
Supervisory staff were caring and compassionate toward persons
with traumatic brain injury, but offsite management of company did not seem to have realistic view of personal care required of staff to
meet needs of this population. Offsite supervisory staff was only
interested in placing clients in facility or residential home without
heeding recommendations made by those persons that actually
provided care for the clients. (personal care attendants, case
managers, Occupational Therapists, Speech Therapists, and
Behavioral Therapists.
Pros
vacation and sick days exceeded those of other employers
Cons
high turn-over of staff and paperwork was unnecessarily excessive
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Management sucks
Day program assistant (Former Employee) –  Erie, PAApril 8, 2018
Management became friends with certain people who became spies for her and if they didn't like you they plot against you . Management doesn't help you when you are swamped they stay in their office
Cons
Management
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Good to get experence under your belt....only.
BHPP (Current Employee) –  Phoenix, AZApril 6, 2018
Training involved a lot of information real fast. Not at all helpful in the actual workplace. So a lot of guessing. How can that help the client? When management is confronted about staff requesting more training or help, the buck starts getting passed. High turnover with Direct Support and Management personnel. Low pay results in low quality work. These individuals are not being helped. It's sad and disappointing.
Pros
They hire anybody
Cons
They hire anybody
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Horrible place to work
Cook (Current Employee) –  Granite Bay, CAApril 5, 2018
Management is a joke and do not take things seriously as well as let employees violate HIPPA laws as well as leaving patients in wet diapers and not giving residents proper care
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Best company ever!!!
Direct Support Professional (Former Employee) –  Phoenix, AZApril 2, 2018
Trust me you want to work here. The people are so awesome and work with you to see you succeed! They try to find you work close to your home so you won't have far to go and they make sure they don't give you tasks that would he too much for you such as lifting people or working to many hours etc.
Pros
Flexible caring staff
Cons
No cons
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Overall rating

2.9
Based on 680 reviews
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2.8Work/Life Balance
2.5Compensation/Benefits
2.5Job Security/Advancement
2.5Management
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Ratings from women

InHerSight Score
2.9

2.5Personal Development

3.4Career Opportunities

2.8Family Support

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