Work wellbeing score is 76 out of 100
4.0 out of 5 stars.
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The North Face Employee Reviews

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United States545 reviews

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3.8Work-Life Balance

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Its not bad for something short term

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If you have a cool team then its not so bad. They definitely pay attention to detail here so it can be intimidating at first. Unless you want to be a manager at some point (which is hard to do unless that position is open) you should just stack your money for however long you need to and then move onto something else more fulfilling for you.
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Great environment to work.

Its a great place to work, you get a lot of tourists and friendly customers. Everyone is generally in a good mood however some bad customers every once in a while, expected when you see hundreds of people per a day.
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The North Face insights

Based on 319 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Feeling of personal appreciation

Good work life balance

It’s a really laid back work environment and management is very understanding and works with you on scheduling. It’s like a little family, everyone looks out for each other




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Amazing management and co-workers

Had an amazing team at the 5th avenue location, training was very helpful and thorough and managers were very understanding and considerate of your time
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Standard Retail company

It's all based on who you work with as to whether you are going to have a good day or not. They employ people into management levels who show no management skills. Maternity pay is awful even if you've been there a long time


Maternity pay
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Insultingly low pay, rabid and spoiled customers

The pay is horribly bad, the customers are rude and inconsiderate, the management loves to blab in your ear all day about how much money the store has made (meanwhile you are making $10 an hour) don’t work here.
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Chill workplace and straight forward job

Didn’t have much complaints working here and the coworkers were fun to work with. Culture wasn’t bad. I personally enjoyed the Independence of folding and organizing which is a good chunk of the job.
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Awesome direct management that truly cared.

What is the best part of working at the company?The commradare and teamwork. Great benefits and discounts.What is the most stressful part about working at the company?Understaffing, one terrible unreliable co worker What is the work environment and culture like at the company?Very inclusive and fair. However, upper management is never available or around What is a typical day like for you at the company?Fun, fast paced and never dull
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Best Retail job I had

You get a pretty good discount. Laidback environment. You actually learn a lot about the product and it's high quality. Management isn't the best. If you quit at the end of a semester, they say you were let go.
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I enjoyed my workplace

I really enjoyed working at the north face. I loved my staff I worked with, and the benefits of working there. I enjoyed the discount with the brand and other brands as well.
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Productive and fun experience. You learn a lot about your co-workers and building rapport with customers.

What is the best part of working at the company?The atmosphere and employee discount. What is the most stressful part about working at the company?Pushing for the Explore Pass without "nagging" the customer.What is the work environment and culture like at the company?The work environment was welcoming and it had a lot of diversity. What is a typical day like for you at the company?It was usually slow in the mornings during the week but would pick up later in the afternoon. Also the weekends were pretty busy.
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Overall Good

Overall Good, Good pay, management is decent, Flexible Hours, Good Pay. Not too stressful of a work place environment. It’s definitely an Amazing first job
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People make the job but lack of hours made it to difficult to stay especially when it came after the holidays and the discount is a plus but that’s about it
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Enjoyable workplace.

Worked at this location for about 5 years. Started off as a sale associate into a visual merchandiser lead and learned so much from my managers. Great work environment.
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Growing opportunities

It was amazing to be able to grow in the company and the amount of opportunity there is not only at your own store but at other locations too! Good staff as well
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Not a good place to work

The pay is terrible for older employees. The new employees getting hire starting pay is more than the older staff, and no internal promotions. Overall, not a place to stay for too long.
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Average Retail job

It was fun to work the employees. Morale of the store was up and down depending on who was working that day. Busy during holiday and stressful because of customers being rude
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fun workplace

fun and productive workplace, easy part time college job with great discount perks and co workers. Busy during holiday season, fun prizes and trainging
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Holidays are hectic, beyond that lot of steady pace and down time. Reasonable work and tremendous staff. Hours were hard to come by at times but that was from the old regime. Overall a good part time job if you like retail.
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Fun work place but many character issues between folks. Great deal of talking behind people's backs

What is the best part of working at the company?Most people you work with and customers are Plesent What is the most stressful part about working at the company?Constantly stocking and rearranging locations for products What is the work environment and culture like at the company?Lots of turnover. I mature csa and managers. Lots of people have big heads.
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No moment of rest

If you work 5 hours or less you get one 10 minute break and if you work 5.5 hours or more you get one 30min lunch plus another 10min break if you work at least 8 hours. This company makes sure to only do the bare minimum for their employees as evidenced by their break frequency and length being the state minimum. Even on the floor they don’t want you standing still for even a second and reprimand you for not constantly recovering the floor. Only upside was employee discount being 50%.
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Overall rating

Based on 718 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Compensation/Benefits
3.4 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.9 out of 5 stars for Culture

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