Mobile Crisis Intervention Specialist (Current Employee) – Portland, ME – April 11, 2018
I have been a mobile crisis clinician at TOA for about 2 years and I thoroughly enjoy my team, supervisors, and the actual work I do. I am respected by my supervisors and look forward to coming into work everyday. The only negative is the location in regards to where I currently live and the pay. If my pay increased it would balance the money I spend on gas for my commute daily.
Almost 50 social service based programs! Love the work you do because it's helping our community!
HR Specialist (Current Employee) – South Portland, ME – August 13, 2018
If you are passionate about working for an organization that has a huge impact on the community around us - TOA is the place for you! Our organization boasts almost 50 programs available to our neighbors ranging from youth and adult mental health services, to early childhood education and crisis intervention and prevention. I feel good about coming to work here everyday because even though my role is more administrative and not in the field, per say, I know I am having a direct impact on my community and its a great feeling.
admin building is beautiful, easily accessible from 295, great benefits package with PTO and 403(b) with employer match
A work place where you can feel good about what you do.
Residential Technician at The Bridge (Current Employee) – Portland, ME – March 25, 2018
You get to work with and alongside amazing people! Although challenging you are supported by supervisors and your team. From TOA you are able to connect with other organizations and form relationships as a provider that may be helpful in future employment.
case worker, treatment level case manangement (Former Employee) – Portland Maine – November 27, 2017
I have been in connection with the agency as it started as Youth Alternatives, I am proud to say that I continue to have contact with co-workers. Always have loved the focus to aiding families with their support across all their programs. Everyone I have been in contact with have always had a caring heart to those we are working with and a commitment to their clients and those working and connected to the child or family. The family umbrella was always respected. no matter how difficult. A great place to work at with great people, I can't say enough to express this. I would recommend connection to any programs and those who work the difficult task of working with the public.
Former employee (Former Employee) – Maine, ME – June 5, 2017
Total disconnect between management and he mission and specifically supporting direct care staff in the difficult work they do every day with very little pay. The atmosphere is somewhat hostile and people walk around on egg shells. It's very dysfunctional and you only "make" it if the CEO and senior management like you and like means regurgitating company policy and forcing productivity. HR runs the agency in a way of managing risk and quick to blame as they sit in their ivory tower enjoying benefits they deny the peon workers. They are completely disrespectful to the compassionate people who work with clients focusing only on bottom line. Watch your back at this agency.
Cannot say (Former Employee) – Portland, ME – March 27, 2017
Worst place I ever worked. They will through you under the bus first chance they get. Management are out for themselves and only care about keeping their jobs. They make life awful for their staff. Management is failing their staff. Very top heavy , but do not give back to the people that do all the work. The President is provided a free vehicle and they pay for his parking fines.
Residential Technician (Current Employee) – South Portland, ME – February 24, 2017
Management seems to lack the skills necessary to manage people well. There are many skilled clinicians and front-liner workers at the company that do good work, however, the good work does not seem to trickle up to management. For a helping profession, the agency does not take good care of its employees well-being.
Large agency that compensates well with room for advancement
CSS, Adult Case Manager (Former Employee) – Portland, ME – February 15, 2017
The Opportunity Alliance is a large agency that offers numerous opportunities to those seeking a position in human services. The management is supportive and the atmosphere is one of hard work and dedication,
Case Manager (Current Employee) – Portland, ME – January 17, 2017
Yes, working for any non-profit these days, especially in the human services sector, is difficult. Budget cuts are the norm which translates into program cuts, loss of services, loss of jobs, heartache. But, The Opportunity Alliance is extremely resourceful and seems to be dedicated to keeping its good employees on board whatever happens at the state and federal level.
This agency also is well integrated into the community with a lot of cutting edge place-based community/neighborhood work that is very exciting. The agency is also very serious about having a positive impact on the community in the work that it does.
In terms of working environment, my supervisor really worked with me around a flexible schedule when I needed it. And, the benefits are exceptional.
The pay is typical for this type of non-profit, not great, but on par with every other social services/behavioral health agency in this area.
Benefits, work environment, individualized attention, great people
Switchboard Operator (Former Employee) – South Portland, ME – July 22, 2016
I did volunteer work here for a short period of time, but gained some experience and the people are really nice. I enjoyed doing the mail, Feeding the mail through the mail meter and putting the correct amount of postage on.
Call Specialist (Former Employee) – South Portland, Maine – October 19, 2015
Non profits aren't what they used to be. Now you have corporate salaries at the top. The takers will claim their salaries are in-line with their peers. Doesn't make it right. The fallout is that workers in the trenches barely make a living wage. Some people are kind there. Others form cliques and backstab the outsiders. There are cubicle wars too. Some just love the drama. And some in power pretend they don't make mistakes as they point fingers. Ugly hypocrisy. The word, team, is just lip service. Don't believe it.
Cliques and backstabbing in the trenches--cubicle wars, stepping over people to get ahead.
Incredible team of professionals and support personnel; committed to the community and population served
Director of Licensing & Compliance (Former Employee) – South Portland, Maine – August 1, 2012
Small Quality department with high demand. I provided consultation to all programs and service areas as well as administrative departments regarding State, Federal, local regulatory requirements and agency policies as well as supported programs in policy and procedure content with final writing responsibility. Routine monitoring of programs-sites and documentation as well as preparing and supporting staff for regulatory authority inspections. Developed Corrective Action Plans as needed, negotiated with regulatory authorities and provided interpretation and assistance to program administrators in meeting compliance standards. Responded to client complaints and helped to negotiate satisfactory outcomes. Conducted investigations as needed. Researched legal requirements (regulations, accreditation standards and statutes) to educate and guide administrators in future expectations or to resolve confusion or dispute. Hardest part of job: too little time and many needs. Most enjoyable: researching and analyzing information and working with great managers, directors and line staff providing consultation and education.