Poor management. Tips were pooled amongst servers, busses, drink assistance (unnecessary),the cashiers and food runners. Manager had the idea that he wants to give the cooks a part of the servers tips because "they work hard." Definitely unfair. Manager overworked everyone and had them do side jobs. Such as pulling out weeds in the parking lot and shoveling snow. Don't work there! No benefits at all.
My experience working at the original pancake house in Temecula is an okay experience. The coworkers are friendly and helpful. The management is very caring and willing to work with you.
However, the owner micromanages and rarely allows management to manage their jobs themselves. Supplies are lacking even upon request for more supplies such as water cups, etc. The owner listens to the requests but does not fulfill them. I have also observed that the owner complains that hostess are unfit to do their job correctly and appears to be very sexist.
If you were to ask any female server who has worked at the Pancake house when I worked there, they would all say that they were very, very unhappy with their treatment. The male owner has issues with women, they take tables and sections away from you as punishment for making a mistake, or for doing something they didn't like. It overall is just a very terrible place to work. There is absolutely no job security there, no matter how good of a server you may be.
No breaks, no job security, horrible boss, no free food