Questions and Answers about The Pep Boys - Manny, Moe & Jack

Here's what people have asked and answered about working for and interviewing at The Pep Boys - Manny, Moe & Jack.

Ask or search question

Don't see your question? Post it publicly! Please don't submit any personal information. Guidelines
The best questions are directly relevant to The Pep Boys - Manny, Moe & Jack.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

71 questions

Used to look forward to it but now i dread it. New management expects gst's to do mechanic work but a gst does not get commisson. Master tech gets told he will get commisson for a 5000 motor job but then finds out when he is halfway done that its now a 1400 job. Lack of communication. Regional manager doesnt care neither does the manager. Just total lack respect for employess and pay does not meet tge work expected. Came with hope of getting ase certs but doesnt seem work it with this company.

Answered

See 30 answers
Report question

Quit yourselves. You all have demonstrated your the poorest of the poor leaders. You lie so much and blatantly that nobody believes you.

Answered

See 25 answers
Report question

I think BJC actually pays better than most medical practices in the st. Louis area. Washington University could hold # 1 spot, then BJC ranking at h

Answered

See 23 answers
Report question

None that 99% of the company can afford

Answered

See 19 answers
Report question

I would increase customer satisfaction by gaining better technicians. As an ex employee I dealt with excessive come backs due to employee error, negligence , apathy and or substance abuse.

Answered

See 15 answers
Report question

I came over withe the purchase on the company with my boss from the previous job

Answered

See 14 answers
Report question

They are stuffed with poor managers, area directors and up have no clue on anything we do but run their stores based on their bonus and not on good business practices.
Icahn bought them and kept the idiots that ran pep boys in the ground enough times for some reason.
Customers are disappearing, distribution was always horrid but now worse than ever, not able to attract any quality employees and current ones are all running to get out.
This company is failing and will continue to do so.

Answered

See 13 answers
Report question

Management not holding shop employees accountable for their actions and instead letting things slide. Service writers that don't inform the customer when the techs working on the car recommend things and lie saying they talked to them. Service writers that don't care how many cars are in the shop already and take in an unreasonable amount of work that you can't handle. Very poor equipment that either breaks a lot or causes damages

Answered

See 13 answers
Report question

Ask questions about the Executive staff, Managers and Supervisors. The company is a good place to work but not the people on higher level. Just beware of what is true and not true. Do your homework.

Answered

See 12 answers
Report question

Super busy in only some stores.

Answered

See 12 answers
Report question
Claimed Profile