Service manager (Former Employee) – Germantown, MD 20874 – August 17, 2017
typical day at work was a lot of pressure form management of sales ,sales ,sales I learned it was not my type of job management was terrible the culture was ok if you can put up with irresponsible counter people the hardest part of the job was dealing with management who didn't know how to deal with the customers properly. there was nothing enjoyable about the job at all
service advisor (Former Employee) – Vallejo, CA 94591 – June 19, 2019
If you want to make a living in the Bay Area and not live in your car or with your parents find another job. The training I Went to focus on selling 101 nothing I did not already know having been in sales before I worked here. They are very focused on coupons for everything cutting any money for the service advisors.
Technician/Sales (Former Employee) – Albuquerque, NM – June 16, 2019
if you want to join a company that doesn't pay you very well and wants you to work every bodies job at once? then this is the job for you. workplace is very hostile all the time. do everything by hand and tools are always broken down. get ready for tool debt! the most enjoyable part of the job is leaving that place. the hardest part of the job is doing every bodies job. management is power hungry.
Middle of road company that needed more training on management
Service Advisor/Dispatcher (Former Employee) – Colorado Springs, CO – June 16, 2019
I enjoy Automotive but had a hard time working for a company that for being around since early 1900's need to send all employees to school including management and learn latest methods to be competative.
lots of free barbecues-and good time allotment on work hours
I had a great time working for Pep-Boys. The management was always looking at you to do better and get through training for promotions. Loved working with customers and actually helping some of them figure out what they needed to do and how to do it.
Discounts, good hours
Short breaks (sometimes none), lunch was short, the store was most likely a mess.
It definitely depends on the store that you work at. But the one I worked at was bad. Poor management. Made us do stuff we were not supposed to do. The back was always unorganized because thy did not knew what to do to organize it properly.
Commercial Driver (Current Employee) – Kenner, LA – June 11, 2019
Employees were expected to be at work for forty hours a week and barely given paid vacation days. Upper management is rarely there and often left work extremely early on the days they did show up. Shoved most of the work onto department managers who were required to sometimes both open and close the establishment. Not worth putting effort in seeing as there is little chance of advancement.
Free lunches on Holidays that most other establishments are closed for.
General warehouse associate (Former Employee) – McDonough, GA 30253 – June 10, 2019
it's very easy if you already have experience the training was not very good it's freezing in winter and super hot in summer the pay is good but they give you a set schedule and then make u stay over anyways and still give you points off for leaving and make you work Saturdays
Company was good to work . Long time employees get away with alot of stuff.
Retail Sales Specialist (Former Employee) – Philadelphia, PA – June 10, 2019
Good to work for however lifers aloud to get away with a lot and blame new people for following rules and protocol. Benefits were great, training topics are questionable. The company is open every Holiday except Thanksgiving and Christmas.
Picker (Former Employee) – Plainfield, IN – June 10, 2019
It’s sucks no advancement at all takes advantage of good workers really hot in the picking department treated unfair if your not one of the favorites the bosses are not Professional at all l. Tells your business to everyone and when you have a problem with something you speak to a hr they will tell people what you said and so forth it’s really sad when I was working there for the 6 months more than 20 people had quit seriously to where the big hr lady had to come see what the problem was she over all the pep boys wear houses!! Family can work there if your a favorite of on if the bosses .
Automotive Technician (Current Employee) – Las Vegas, NV – June 10, 2019
Good people to work with, Management seems okay, as a Mechanic, you're expected to stay past scheduled hours. No paid sick days, 401k available along with medical and dental. Overall a good place to start but not to build a career off of.
Store Service Manager (Former Employee) – Chicago, IL – June 9, 2019
Increase and maintain profitability of the store through controlling operating expenses and payroll. At the same time establishes a sales process for teammates and focused on customer service. Lead area in customer service and sales metrics resulting in increasing bottom line profit month after month. Handle all customer concerns. Responsible for all recruiting, hiring and firing of employees. Developed teammates from entry level to highly productive technicians and top of area sales consultants.
Customer Service Advisor (Former Employee) – San Bernardino, CA – June 9, 2019
worse job experience ever in my life. management was entirely lacking. store were poorly maintained and the lack of employees made work literally stressful and harshly demanding for everyone but management. Dont work here!
Master Technician (Former Employee) – Sunnyvale, CA – June 7, 2019
I only worked for the company about 5 months. I can say the GM and asst manager were some of the best people there. they were fair and worked hard. If my compensation would have been a little better and received full benefits then I would have considered staying longer.
Great place to work just the long hours. There are some good and some bad but they tend to work out. The store appearance is good. just need the correct people who know about cars and not hire anyone who has no experience at all
General Service Technician (Former Employee) – Tallahassee, FL – June 6, 2019
Great staff. Always something to learn if your willing to ask questions. The hardest part of the job was driving other peoples cars when the car was a stick shift. I learned how to drive that on the job.
Discounts on fixing your car.
Working outside in the sun under a hot car is never easy or fun.