MEDICAL ASSISTANT (Former Employee) – Seattle, WA – July 18, 2018
I worked as a medical assistant float for 2.5 years and thoroughly enjoyed my experience. They hired me fresh out of school when no other company would and provided me with the proper training I needed to succeed. I regularly met with my supervisor to discuss my assignments and get feedback. Most of the physicians and staff I worked with were very kind and easy to work with.
Patient Services Advocate (Current Employee) – Seattle, WA – July 6, 2018
A typical day work includes amazing interactions with the patients & co-workers as well as putting ALL my intellectual skills to the test. I have learned SO many things regarding how each specialty department (Dermatology, Urology, etc.) works & it has helped me immensely in my knowledge of each patient's account that I deal with on a daily basis. My current supervisor is probably the best I've ever had. Her dedication to the team is without bounds & it shows in how she handles multiple situations in our department. The culture at The Polyclinic is one of genuine care & kindness. From the staff to the patients, everyone is bent on helping each other...this creates an awesome environment which makes it pretty easy to do my job. The hardest part of the job is not being to help a patient due to the situation being beyond your control. The most enjoyable part of the job is helping a patient when they thought their situation was beyond repair. I love what I do, but I can honestly give that SAME service to whoever I come in contact with.
Medical Assistant (Current Employee) – Seattle, WA – March 26, 2018
You know what they say, bad managers run off the best employees and cause disaster. I loved doing what I did, but I didn't enjoy the fact I was working with so many providers with no help. The only great thing about polyclinic is the benefits.
PTO accrual, doing multiple things for multiple people
Medical Assistant (Former Employee) – Seattle, WA – January 30, 2018
With so many specialties in one place, The Polyclinic is a good place for a new employee to learn. They have everything there, from pediatrics to geriatrics & the latest in lab and diagnostic imaging. It's easy to get to but not so easy to park (the lot is tight). The work environment is quick, which can be stressful.
Great for learning and they have many opportunities to advance in your career.
Quick pace, stressful, less employee benefits than they once had.
Great Providers, Need some help with staff retention
Patient Service Representative (Former Employee) – Seattle, WA – January 29, 2018
I really loved working in the Neurology department. The providers were great. They have a high turn over rate with the MA and PSR staff so I worked with many different people over the 15 years in that department. The work day can be fast paced and stressful sometimes due to frequent sick calls. I would sometimes take up to 75-85 calls per day myself. There was also a constant turn over in management we were reporting to someone different every year or two. That was sometimes difficult with establishing a consistent working relationship with my manager. Overall I feel that The Polyclinic provides great care for their patients and tries to provide a positive working culture for the employees. I ultimately chose to leave due to my daily commute being almost 3 hours total.
Referral Coordinator (Current Employee) – Seattle, WA – January 26, 2018
The Polyclinic has been operating in Seattle for 100 years, but recent changes in health care have brought unexpected changes. A few years ago there was an attempt to run lean, which resulted in raise freezes and benefit cuts, which of course resulted in mass employee turnover. The lean system has since been not as influential, but it's still not clear what direction the company want to go.
Good paid time off benefits
Less than competitive wages, lack of advancement opportunities for non-clinical staff.
Medical Assistant (Current Employee) – Seattle, WA – December 18, 2017
Management does not have your back, they will listen to hear say and will fire you without speaking to you about what the issue is. They force you to work in a hostile environment and then terminate you.
As a contracted employee, I only worked several months.
Medical Records Specialist (Filer/Scanner) (Former Employee) – Seattle, WA – December 3, 2017
Organizing a lot of papers into categories prior to scanning into the database. I enjoyed the low key supervision and weekly feedbacks we had with our supervisor. The work place culture is casual and the employees were friendly. I enjoyed working while I was there.
Patient Service Representative (Current Employee) – Washington State – December 1, 2017
Working at the polyclinic I have seen so many employees leave. From doctors to medical assistants to PSRs. I have had to watch many employees in tears because of stress and lack of support. They tell us they are improving and restructuring but while doing so have shown no respect for current loyal employees. New management is clicky and has no interest in getting to know their staff on a team based level.
People in the same job positions come together well and support each other when things get hard
Lack of support. Management poorly trained. Stressful work environment. Huge turnovers
Medical Assistant (Former Employee) – Seattle, WA – October 22, 2017
I was there almost a year before I left, as a float. It's enjoyable because you get to learn so much, but at the same.time there is super high expectations for floats and it's a bit discouraging when your new and go to a department you've never been in and the other employees either treat you like a little kid or they help it's so bias on a constant basis
Coding Specialist II (Current Employee) – Seattle, WA – October 1, 2017
I would highly recommend The Polyclinic as a career job for anyone. I was treated as an equal and enjoyed the benefits and perks of the company. The hardest part for me is the commute from Everett to Seattle.