The Production team always had issues anytime they had to deviate from their normal routine in order to take care of a customer. To them everything was set in stone and could not make any adjustments to accommodate a customers needs.
Flexibility on work schedule
The company did not want to work as a team for the common good of the customer
Manager (Current Employee) – Indianapolis, IN – June 26, 2018
Every position has pros and cons...even if you're a business owner. Flexibility, communication, debates...that's what I enjoy about working for Quikrete. I feel the pressure of providing solid customer service when not everything is how I wish it to be and then I see my co-workers doing their best also. I think it's a great place to work and I appreciate the efforts I see my team and my co-workers put forth each and every day.
Driver (Former Employee) – Amarillo, TX – April 28, 2018
They didn't know what whey were doing for orders for customers. We had to wait a long time at then place when we were delivering to the stores.Some of the people at work didn't come in on time and did do all the orders.
Customer Service and AR Specialist (Current Employee) – Lackawanna, NY – February 18, 2018
Spent a lot of time trying to improve basic forms and Sales Dept. to Customer Service relations. Handle many EXTRA duties for my position and always willing to take on more, but no change in title or additional compensation. Still referred to as a 'Billing Clerk', with management knowing I do so much more. Petty co-workers, filthy work environment and lack of communication
Customer Service Representative (Former Employee) – Sussex, WI – December 28, 2017
I loved my job and would not have left if it wasn't for the expensive health insurance and not so great wage. Management was awesome and willing to work with you if you had appointments to leave early for. Was not even through my probationary period and they paid me for funeral leave even though they didn't have to since benefits were not in effect yet.
Small office but very friendly and easy to work with
My 10 years with the company has been good. Great at times. I have not had a day in which I didn't want to go to work. While this company continues to grow, my opportunity for growth or advancement has come to an end.
Forklift Operator (Former Employee) – Elburn, IL – June 15, 2017
They make the job sound nice and easy but when you actually start working it's the exact opposite. Management is never around let alone able to help you. For the first year you have to do the grunt work with no options for advancement unless someone quits or gets fired. Plus your more than likely going to be harassed by someone there. You'd be better off working somewhere else.
No supervision, teach yourself everything, no acknowledgement of a good job only negative feedback
Operator/Laborer (Former Employee) – Picayune, MS – May 17, 2017
Working on the concrete packer everyday from it being clogged up. Working on the assembly line. Working on the scales for different pounds for different bags. Working on robot everyday. Hand stacking the sand pallets. Forklift driving and stacking pallets in warehouse.
distpatch (Former Employee) – Aurora, OR – May 16, 2017
Worst experience of my working career.lasted 45 days in that time office assistant quit 2nd day no replacement plant manager was let go 2nd week. Low morale, very dirty, constant plant breakdowns. High turnover, low pay, long hours.This is just the short list. Way to much to mention here. . .
Outside Sales Representative (Former Employee) – Montana and Wyoming – May 4, 2017
I enjoyed hands on merchandising in retail locations, training of associates and DIY customers, along with creating interactive displays. The commercial side of the business, selling to masons and to the mining industry, was very satisfying work.
Plant manager (Former Employee) – FL – February 9, 2017
This company is concerned with nothing but profits. The Winchesters put out nearly zero money into equipment, facilities, training or hiring/retaining quality employees. The pay is low compared to industry standards. Dirty. Unsafe.
The regional manager in Florida is racist and elitist, despises southern people, very mean and abrupt with female employees. Promise raises they never give, and JI has run off more great, competent plant managers than I can count.
Worn out, old and outdated equipment, yet expects employees to generate excessive amounts of product with it. Unreal stress put on employees, managers. Impossible situation
Company is broken from the top down. The only people happy to work there are the owners who do nothing but extract profits and invest nearly nothing back into it.
Very, very high manager turn-over rate for a reason. Truly smart people leave this company.
The real shame is, this company could actually afford to do things right, with excellent equipment and thorough training and safety. But it would take a team of consultants to come in and restructure from beneath the owners down.
Truck Driver Class A (Former Employee) – Clinton, MD – January 22, 2017
Good job to meet all different types of people and go to different job sites on a daily bases but some places traffic was a nightmare. When you get to the job site or store that you are delivering to 99% of your contacts made you forget about the rough trip over. Which changed your attitude for the better.
Plant Manger (Former Employee) – NY – August 15, 2016
Dirty business that runs profitably on very tight margins. Capital is scarce.
Low wages and poor benefits keep the plants from being more automated.
Safety improvements are only driven by regulatory action - If OSHA is not knocking on your door, then compliance is not encouraged, unless it is free. Management refused to support any safety recognition programs.
Verbal policy is to turn hourly people within 5 years to avoid silicosis liability and prevent total vesting in 401K.
Managers are often promoted or terminated for no discernible reason.
Salesmen determine policies, operations folks must comply. Specifically, the sales people often price below cost to meet their gross sales quota; operations then has the task of squeezing a profit from the loss.
Micromanagement has the CEO signing every check for every bill - even a $50 check to renew a truck registration - so that creditors are often calling to complain.
In general, an unpleasant environment. It is a job if you have no other options or love the dusting of cement on your car every day.