If I could rate it with zero stars, I would. I worked there for 2 years, and that place just kept getting worse and worse. I wouldn’t be surprised at all if that call center was shut down. The management is by far the worst part of the job. They say they care about their employees, but it’s a lie. The only way to get somewhere is by sucking up the upper ups, and even then, they pick the ones that aren’t qualified to be supervisors. They also say they’ll work with your time off, or schedule, but they don’t. The supervisors don’t coach you often because they’re always understaffed, which means youre never aware of your stats or how you can improve to get your bonus. Overall, it’s not a good place to work at. I know all call centers have bad reputations, but this one has to be the very last one on the list. Save your time, and go apply somewhere else. You won’t last there.