Questions and Answers about The Reynolds and Reynolds Company

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41 questions

My review is for IDS in Draper, Utah, an aquired company of ReyRey's. A great starter job, be ready to work for that experience. Overall it took 6 weeks to interview and start, so don't quit your last job before you know you have the job.

They start with Skype calls to HR in Ohio, and if you pass that they move to aptitude tests. The tests were like going into the military (from experience) in how they included IQ, calculator-less math story problems, pattern recognition, etc. This I found was required for everyone as a rite of passage for even the least technical jobs, and your scores are never told to you. They had troubles hiring people to work the copy room in the back because of this.

The tests should take 4 hours total, but I tried to break them up into one hour segments before my previous job early in the morning since it was advertised as a proprietary testing system that allowed separate tests to be taken separately. This didn't hold true without me calling in to Ohio every morning at 7am on the dot for a password reset for 4 days in a row. If you do too well you get a remote proctored test where you retake it all over again in one sitting with someone awkwardly skype-watching you, which felt like the SAT/ACT since it was not at all job role/work related tests.

Mind you up till this point had taken 3 1/2 weeks, and is where all of my referrals lost interest, so don't count on referral bonuses.

After this, they set an appointment with the director of operations and your job's department head at IDS. If they like you and want to offer a job they make you do a background check and saliva swab, which is then mailed to Ohio, since there is no HR local to IDS inc. As a side note no local HR created lots of problems and favoritism on the job, and a lot of smile and business formal the week that HR comes into town.

About 5 days later I was offered the job, and then was asked to read a 130ish page company policy handbook that no one followed completely or had read all the way at the actual location, which I found out by reading all of I, and then watching all of management not follow or hold people accountable to what ReyRey at corporate wanted.

I'll say that the long process made for persistent people who know how to game the systems at work. They say they only hire the best because of it, when really a third of the best make it to the in-group that get lots of responsibility/pay raises for good behavior, a third who are good but don't go anywhere, and a third who get fed up and leave because they are better than IDS inc. After I left I got a similar job with $10,000 more a year with no where near as much office politics because I had gained job experience at IDS inc. I agree that this is a great starter job.

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This place is a joke. They will have you wait if the hiring manager is in. Sometimes they will call back later. The test is ridiculous mostly getting lucky to pass. They wasted my time.

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In Draper Utah yes. It is also a firable offense.

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I know many people who I work with that have visible tattoos. I myself have one and I’ve never been asked to cover it up. It may just depend on the different supervisors.

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$15 when I was hired. They've dropped it to $13-14 for most entry level work.

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Their customer contracts are air-tight and so their monthly recurring revenue is guaranteed and the company is stable.

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At Draper work hours were standardized, usually 8-5, but they had two groups working earlier and later in customer support. Later is better work environment.

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There is random drug screening because it’s a drug free work place.

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Not sure, I was never an invoice clerk. Not sure if position exists.

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