Questions and Answers about The Reynolds and Reynolds Company

Here's what people have asked and answered about working for and interviewing at The Reynolds and Reynolds Company.

View all 41 questions about The Reynolds and Reynolds Company

What is the interview process like?

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8 answers

My review is for IDS in Draper, Utah, an aquired company of ReyRey's. A great starter job, be ready to work for that experience. Overall it took 6 weeks to interview and start, so don't quit your last job before you know you have the job.

They start with Skype calls to HR in Ohio, and if you pass that they move to aptitude tests. The tests were like going into the military (from experience) in how they included IQ, calculator-less math story problems, pattern recognition, etc. This I found was required for everyone as a rite of passage for even the least technical jobs, and your scores are never told to you. They had troubles hiring people to work the copy room in the back because of this.

The tests should take 4 hours total, but I tried to break them up into one hour segments before my previous job early in the morning since it was advertised as a proprietary testing system that allowed separate tests to be taken separately. This didn't hold true without me calling in to Ohio every morning at 7am on the dot for a password reset for 4 days in a row. If you do too well you get a remote proctored test where you retake it all over again in one sitting with someone awkwardly skype-watching you, which felt like the SAT/ACT since it was not at all job role/work related tests.

Mind you up till this point had taken 3 1/2 weeks, and is where all of my referrals lost interest, so don't count on referral bonuses.

After this, they set an appointment with the director of operations and your job's department head at IDS. If they like you and want to offer a job they make you do a background check and saliva swab, which is then mailed to Ohio, since there is no HR local to IDS inc. As a side note no local HR created lots of problems and favoritism on the job, and a lot of smile and business formal the week that HR comes into town.

About 5 days later I was offered the job, and then was asked to read a 130ish page company policy handbook that no one followed completely or had read all the way at the actual location, which I found out by reading all of I, and then watching all of management not follow or hold people accountable to what ReyRey at corporate wanted.

I'll say that the long process made for persistent people who know how to game the systems at work. They say they only hire the best because of it, when really a third of the best make it to the in-group that get lots of responsibility/pay raises for good behavior, a third who are good but don't go anywhere, and a third who get fed up and leave because they are better than IDS inc. After I left I got a similar job with $10,000 more a year with no where near as much office politics because I had gained job experience at IDS inc. I agree that this is a great starter job.

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You submit an apptitude test online and if they like the results they'll schedule your in person proctored apptitude test and interview. After the proctored test you will interview with a HR recruiter. The interviews that are successful seen to last over twenty minutes (it's via skype so there is a timestamped record of the previous calls). After that first interview, if they like you they will have a management level person interview you a second time. There question are different and let them know a little bit more about you than your resume shows. After that they will have you interview a third time with the vice president of recruitment. All of this is one right after another and was done in the same day, in total i was there about 4 hours. At the end i submitted into for them to run a background check and also a saliva sample for drug test, so if they do that for you then you are going to be offered a job as long as the drug test and background check are acceptable. If they don't move you on to the next interview on the spot then it's very likely that they aren't interested.

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First, there is an interview with a low-level HR agent. They ask a set of standard questions, including "What three words best describe you?"
Then, there is an interview with a manager, which is a little more open-ended, and finally an interview with the person or to the vice president to whom one would be reporting.

Answered - Software Developer - Telephony Team (Former Employee) - College Station, TX

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Long process, they have multiple test to take, and they will schedule them on different days. Process took probably 3 weeks.

Answered - QA Department (Current Employee) - College Station, TX

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Interview processes are hard and very time consuming, but I believe they are very crucial and serious. When Reynold's is hiring someone, they need to know where they will fit in best, and that they are serious about the job.

Answered - Invoicing Clerk (Current Employee) - College Station, TX

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Take a test first then interview.

Answered - Marketing Associate (Former Employee) - Houston, TX

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Generic and handled by a completely different department than the one you will be in.

Answered - SERVER TEAM ERA PARTS SPECIALIST (Former Employee) - College Station, TX

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Very welcoming, makes the company seem friendly and fun.

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