The Reynolds and Reynolds Company Employee Reviews

What is the best part of working at the company?The management really cares about the employees.What is the most stressful part about working at the company?Nothing, really except some positions are hard to get promoted from.What is a typical day like for you at the company?Progressive

Was this review helpful?

Official response from The Reynolds and Reynolds Company

November 21, 2022

Thank you for your review of your time working for Reynolds. We're pleased to hear you enjoyed your time with the company, we take pride in caring for our employees!

Toxic management and poor training

Production Assistant (Former Employee) - Celina, OH - September 25, 2023

I was hired to be a 2nd shift production assistant, but was placed on 1st shift indefinitely due to staffing shortages. Management did not train me properly or give me what I needed to be successful at my job. Only benefit was pay, which was not great but was competitive in terms of unskilled labor.

Pros

Pay is decent, benefits are great

Cons

Lack of training, stressful environment, lack of support from management

Was this review helpful?

The Reynolds and Reynolds Company insights

Based on 244 survey responses

What people like

Time and location flexibility
Supportive environment
Ability to meet personal goals

Areas for improvement

Sense of belonging
Overall satisfaction
General feeling of work happiness

Stressful and underpaid.

Chat Specialist (Former Employee) - United States - September 12, 2023

What is the best part of working at the company?The best part was being able to listen to music while working.What is the most stressful part about working at the company?Being treated like a child. You are required to get permission and wait for approval to take a break, go to lunch and bathroom breaks. You are on camera for the entire shift unless you earn the privilege of not being on camera. It was very aggravating and stressful for the amount of pay $13. I thought not having to be on the phones was going to be less stressful but they ask a lot from you for that little bit of pay as well as being on camera all day and being treated like a child asking for permission. I just couldn't do it! Felt like being in prison.What is the work environment and culture like at the company?It really felt like prison. Having to ask and then waiting for permission to use the bathroom as well as breaks and lunch. You literally had to wait for a supervisor to stop chats from coming to you in order to sign out and take a break. When you came back from a break you had to verbally let it be known you were back as well as typing it in chat. Just to much for $13What is a typical day like for you at the company?Stressful. Chatting with at least 3 customers from the time you clock in till the time you clock out. None stop.

Was this review helpful?

Enjoyed working and ready to move on

Ancillary Document Specialist (Former Employee) - Gwinnett County, GA - September 1, 2023

What is the best part of working at the company?Liked my job position as support associate What is the most stressful part about working at the company?It was a long drive hard to get thereWhat is the work environment and culture like at the company?Smart people, everybody worked well in there positionsWhat is a typical day like for you at the company?A lot of decision making, counting and packing liked it

Was this review helpful?

Mediocre company with mediocre pay

IT Help Desk Support Specialist (Former Employee) - Atlanta, GA - August 31, 2023

What they expect you to know for $45,000-$52,000 as an IT associate would get you at least $65,000 at other jobs. The managers are dictators who often seem clueless. Since you're on salary for nine hours per day, they pay you about as much as a package handler. Because of that, I moved on.

Pros

remote

Cons

everything else

Was this review helpful?

Rate your recent company

Share your experience to help others

Tacky

Production Worker (Former Employee) - College Station, TX - August 28, 2023

Management are bully’s and only cater to those that are social butterflies. Low pay. No Human Resource Department on premises. Discrimitive and not trustworthy.

Was this review helpful?

Fine summer job

Repair Technician (Former Employee) - College Station, TX - August 25, 2023

They pay pretty well and is fine for the short term but wouldn't want to work there much longer than a summer. Varies by department on how tough management is if it will be a chill place to work. The place feels depressing for the full timers

Was this review helpful?

Love the people, management not great

Marketing Specialist (Current Employee) - Dayton, OH - August 24, 2023

The people at the company completely make the job. Management doesn't really listen to feedback or concerns. Sometimes feel undervalued and not appreciated.

Was this review helpful?

The only good thing to say is that it's a good starter job.

Marketing Support Specialist (Current Employee) - Dayton, OH - August 23, 2023

This company seems to have it figured out that after 2 years they no longer make money off of you, and they don't care what you do. The pay is below average for every department based on my conversations. There is a lack of respect for certain roles, and they have the old mindset of caring more about tenure than actual performance. They honestly are stuck in the past as they've called marketing "a necessary evil," so really it's hard to feel comfortable here. The only good things I can say about it is that I've met great people, and it at least gave me some job history and a bit of experience.

Was this review helpful?

Cube farm with great benefits

Marketing Coordinator (Current Employee) - Dayton, OH - August 16, 2023

Entry pay is low and raises are small. The benefits package is excellent, but it does not make up for the poor pay. Little room to move up without transferring in and out of departments again and again. Giant company, but very drab and boring day-to-day.

Pros

Cafeteria, fairly flexible management

Cons

Low pay, no upward mobility, no recognition

Was this review helpful?

Jobs at The Reynolds and Reynolds Company

2024 Summer Internships

Entry Level Traveling Customer Trainer

Houston, TX

13 hours ago

Solid starting job, lots of turnover

Technical Writer (Former Employee) - Houston, TX - July 12, 2023

The job was not for me but could be for others who enjoy a cooperate office environment. Easy job, but will have way too much downtime. Pay is alright and is good for experience but outside of that would not recommend unless you are someone who is trying to get experience specifically in technical writing and need a first job.

Was this review helpful?

Lots of freedom, can be good and bad

Document and Marketing Sales (Current Employee) - Dayton, OH - June 19, 2023

Training is great and you have a lot of time to figure out which sales role fits you best. Lots of daily travel and time spent on the road which can get tiring. Wish there was more direction from upper management. Lots of "figure it out as you go"

Was this review helpful?

Lots of growth and training available

Production Manager (Former Employee) - Kettering, OH - June 16, 2023

Overall it’s a decent place to work. The pay is lower than industry average. I enjoyed the training programs and the people I worked with. The health benefits are great.

Was this review helpful?

Entry Level Position. Two years and move on

IT Specialist (Former Employee) - Dayton, OH - June 9, 2023

You will experience the movie Office Space firsthand. Do not get too good at your job, or you will never be able to move up. You will be told to treat your job “one call at a time”, while also getting urged to speed up because there are 15 calls on hold for your team of 10, 4 of which actually work.

Was this review helpful?

Awful Company to Work for

Chat Agent (Former Employee) - Remote - May 30, 2023

The Gubagoo chat position is the worst job I have ever worked in my life. I am still recovering from the PTSD I received from this job. Horrible job culture with immature and vindictive upper management. I ignored all the red flags when I took this job , and I'm here to tell you that red flags exist for a reason. Spare yourself the stress from a barely paying job and look elsewhere.

Was this review helpful?

Busy yet very stressful.

Vehicle Title Release Agent (Former Employee) - College Station, TX - May 27, 2023

What is the best part of working at the company?Easy job and some very nice people who are very helpful. What is the most stressful part about working at the company?Management expectations are highly stressful and older employees are not likely to stay because of the pressures to stay silent because younger workers are triggered. What is the work environment and culture like at the company?The company does not have a moral standard and shows a pattern of behavior that rewards unhinged people. What is a typical day like for you at the company?Sit in front of a computer, type barcode numbers from vehicle titles coming from one of the 50 states, process and sign off liens and transfer to existing owners or new owners.

Was this review helpful?

Good part-time job for college students getting their foot in the door

Hardware Technician (Former Employee) - College Station, TX - May 25, 2023

The work culture was positive and professional, but right after you finish the training period, tasks can get mundane very quick. Supervisor was understanding and encouraging in getting tasks done. It's a great place to get your foot in the door if you don't have any technical experience, but I wouldn't depend on long-term career growth. There didn't really seem to be much room to move up in the company.

Was this review helpful?

It gets really hot due to the plastic being melted in giant ovens.

Line Worker (Former Employee) - Huntersville, NC - May 23, 2023

It is an easy job to be learn. But doing it for a 12 hour shift can really do a number on your body. Depending on which line you are put on the cups get very heavy after repeatingly moving them from the oven to the line. You have to keep your line moving. Things would break and sometimes catch on fire.

Pros

Great money...

Cons

A ton of turn over

Was this review helpful?

Drama

Customer Service Representative (Former Employee) - Tampa, FL - May 11, 2023

Management were self serving did not recognize true talent. Sadly let people go that would truly assist making the company the best it could be. Too little too late.

Was this review helpful?

Simple easy going company really

Title Processing Clerk (Current Employee) - College Station, TX - May 4, 2023

What is the best part of working at the company?They have worked with me over me being s single parent What is the most stressful part about working at the company?So far don't have a stressful point yet.What is the work environment and culture like at the company?Really good and inclusive and welcoming What is a typical day like for you at the company?I process vehicle titles for a car company

Was this review helpful?

Not terrible, not great

Voice of Customer (Former Employee) - Kettering, OH - April 27, 2023

Hours are good. However, they’re spent sitting the majority of your time in a cubicle, taking 100 phone calls (surveys) a day, most of which go unanswered, but sort of depressing. Pay is $15/hr

Was this review helpful?