Hours are very long and odd-ball, usually starting at 10am and going until at least 8 pm. Some dumb rules like having to go to a customer's house even though they aren't at home. The customer can call you, tell you they won't be home for a month yet you still have to go to their home due to geotracking on the trucks. Customer's who have no desire to buy anything ever again, are still kept on the route. Most of your day is spent just wasting time on people who aren't buyers. YOu get bombarded constantly about safety, but when it comes down to it, all that matters are the numbers. You are required to add new customer's every week and they do not remove any non-buying customers which causes longer days and a need to rush to get to all of your customers on time.
Service Operations Specialist (Former Employee) – Kendallville, IN – December 11, 2018
I really enjoyed my time working at Schwans and the only reason I left was due to me starting my own business. Yes it is fast paced and you do need time management skills but if you can sell then you can make great money.
Customer service (Former Employee) – Reno, NV – December 11, 2018
If you dont like seeing your spouse or kids during the week, this is the organization for you. I worked 70-80 hours a week, seven days a week including holidays with no overtime. They stress safety with a wink of the eye. Bottom line is revenue, not safety. You are easily replaced. Upper management is weak at best although they are excellent at managing 20 conference calls a week. We often wondered what they really do during the week to earn their pay and bonuses.
Manager (Former Employee) – Cranberry Township, PA – December 10, 2018
This company's delivery of frozen food is exactly what the market wants right now. However, the execution of that model is clunky and inconsistent. Countless employees in the field constantly let management know what is working and what is not, however management refuses to improve things that are not working based on this feedback. If you are not 100% in agreement with their ideas, you are "not on board" and don't seem to get what they're trying to do. It is extremely frustrating to never have the reality of the business heard by those who lead it.
Pie Slicer (Former Employee) – Atlanta, GA – November 29, 2018
The work is easy but it's hot and fast paced and you'll be working every bit of 6 days for 10 hours a day not really made for a single parent and before I left they were about to make the workers work 7 days a week.
Close to MARTA station for bus/ train riders and weekly pay
Maintenance Technician III (Current Employee) – Florence, KY – November 23, 2018
In my time here I have had an excellent career. I have worked with multiple companies and equipment manufacturers that were extremely helpful in helping us understand their equipment and processes in order for us to maintain the equipment sold to us. I have met some wonderful people and had some good times here with this employer and companies from around the world.
Great pay, good people
Insurance changes and sign up procedures overcomplex in hr to sign up for simple benefits.
Area Manager (Former Employee) – Frederick, MD – November 18, 2018
The job is very challenging and rewarding. the job starts early in the morning pulling numbers and reports from the previous day. Check on the warehouse to make sure trucks are loaded and trucks are safe to drive. prepare for the daily meeting. Verify banking deposits and recaps from the previous days work. Conduct sales meeting with employees, cover sales goals, safety, and every day challenges. Once the employees have left for the routes you monitor there productivity. Throughout the day if you are not training or coaching on a truck with them you are taking trucks to the garage for maintenance, planning and scheduling, ordering parts or general upkeep around the depot. You are at the depot when the employees return from there route at the end of the day. You assist with the close out process and coach to there results.
Good place to work for single people. Not great for those with a family life.
Route Sales Representative (Former Employee) – Weatherford, OK – November 17, 2018
Checking truck over to make sure its ready for the days route. Management is pretty lax as long as you make your sales goals. Very little workplace culture because you work as your own business. Very seldom see other route sales people. The hardest part of the job is time away from home and missing family and kids events because of the work schedule. The enjoyable part of the job is getting to know customers, what they like and earning their trust.
Great products, Employee discounts
Long hours, as with most direct sales jobs, and make up days for holidays and when vehicle breaks down.
Dsd (Former Employee) – Leesport – November 10, 2018
Do not work for this company they egg like they’re really about safety but they’re not they were lied to you and make you take bonuses or pay for your CDL training at all to keep you working in unworkable conditions with very very little pay They won’t explain to you the overtime to after you sign the paper and then expect you to stay and commit to working long pays for less money don’t NOT be fooled by the paid training, balances are paid CDL training is all set up Very high turn over which means more work. Don’t waste your time
None except the little money they pay you
Low pay, to many hours and no driver should be driven to rush to make stops
Senior Management is horrible. Blind leading the blind.
Area Manager (Former Employee) – NE Region – November 9, 2018
If the Korean company looking to buy this company knew how senior managers treat employees they would get out of Dodge. The NE RVP is the nothing more than a bully and a puppeteer of Zone Managers. The company will NEVER succeed with the management in place. They say you can be open and transparent....I beg to differ. More like open and hold grudges. 17 years of my life I'll never get back. If you are applying for an AM or ZM position in the NE area.......Stay away.
Area Manager (Former Employee) – Houston, TX – November 6, 2018
The area manager position is asked to run the show which includes run routes, unload semis, fix trucks, manage business, sometimes load trucks all while managing the normal day to day operations while be underpaid! The business changed in the past 5-8 years and it is no longer employee focused. Upper management micro manages the AM everyday which leads to friction and then falls on the RSR.