The Scotts Miracle-Gro Company
Happiness rating is 63 out of 100
3.7 out of 5 stars.
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The Scotts Miracle-Gro Company Employee Reviews for Customer Service Representative in Marysville, OH

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3.5Work-Life Balance

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The Scotts Miracle-Gro Company insights

Based on 164 survey responses
What people like
  • Clear sense of purpose
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Support from manager
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Great company

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The most useful review selected by Indeed
A great place to begin a career or further a career. Lots of training provided on relevant topics. Management were positive. Great vibes. Good jobs for senior citizens as well as new grads.
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I learned alot from working at Scotts it was a great place to work, just wish it was full time

I would go into work set up at my cubicle and put my headset on and welcome the calls. I enjoyed talking with new people everyday, I also liked that each persons situation was different, it kept me on my toes and always thinking.

Pros

Scotts is a great place to work

Cons

it was only a seasonal positon and I wouldve liked something more permanant
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Great job & company!

I've worked for them for 12 years and really love my job! I counsel people with plant and lawn problems and give advice on how to correct their problems. I also do stock work when not talking and selling to customers. A typical day seems like I've worked 2 hours instead of 6. Their products are excellent so I'm proud to represent them.

Pros

start work any time from 7 am to 10 am as long as i work 6 hours.

Cons

there are no cons at all about my job.
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Part time work only.

Seasonal part time employment. Enjoyable work environment.
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Customer Service Rep in busy call center

Receiving incoming calls of up to 100+ per day and responding to emails from consumers wanting information on products offered by the Scotts Miracle-Gro Companies.

Pros

comfortable work setting. nice companions.

Cons

compensation was average. no chance for advancement.
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More reviews from Customer Service Representative

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Overall rating

3.7

Based on 651 reviews
5
222
4
206
3
114
2
45
1
64

Ratings by category

3.5Work/Life Balance
3.5Compensation/Benefits
3.0Job Security/Advancement
3.3Management
3.5Culture

Ratings from women

3.2
InHerSight Score
3.1Personal Development
3.0Career Opportunities
3.6Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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